EPIC CERTIFICATION
? - ANS - List of all possible records
\= - ANS - Re-open last accessed record
\1. Using the filing cabinet analogy, match each Epic term to its counterparts:
a. Masterfile
b. Record
c. Item
d. Contact - ANS - a. Masterfile - Drawer
b. Record- Folder
c. Item- Question
d. Contact- Paper
\Account Payment - ANS - Allows patients to pay copays and outstanding bills using their credit
cards over the web
\Account Recent Payments - ANS - Allows patients to access information concerning payments
that they have made.
\Add Type - ANS - Determines how information will be handled for that item over time.
\Appointment Cancel - ANS - Patients are able to cancel appointments
\Appointment Review - ANS - Patients are able to access the My Appointments feature, which
displays patients' upcoming appointments. Patients confirm and cancel appointments from this
page.
\Appointment Schedule Request - ANS - Patients are able to send appointment request
messages to your facility
\Benefit Details - ANS - Patients are able to access the Benefit Details feature, which allows
patients to view details about their insurance benefits. Patients can access this feature from the
Health Insurance page (Insurance Summary Feature).
\Coverage - ANS - (CVG) records store information about the patient's payor and plan, with
details such as effective dates for the coverage, and subscriber demographics.
\Coverage - ANS - The insurance company, aka the payor, and the details of the benefit plan
information. For example, insurance company Bravo Insurance (payor) offers Bravo Gold (plan)
to insured members. Bravo Gold covers office visits at 80% of the billed amount.
\Customer Service Request - ANS - Patients are able to send Customer Service requests to
your facility.
\Data Type - ANS - Determines the format of data stored in the item.
\Driving Directions - ANS - Patients are able to access the Driving Directions feature, which
allows patients to map driving directions to and from your sites
\F1 - ANS - Delete Line
\F2 - ANS - Delete to end of line/field
\F3 - ANS - Restore
\Fill in the blanks: Master files contain ___________. If you compare two records in the same
master file, you find that the _________ are the same, but the ___________ can be different. -
ANS - Records, items, values
? - ANS - List of all possible records
\= - ANS - Re-open last accessed record
\1. Using the filing cabinet analogy, match each Epic term to its counterparts:
a. Masterfile
b. Record
c. Item
d. Contact - ANS - a. Masterfile - Drawer
b. Record- Folder
c. Item- Question
d. Contact- Paper
\Account Payment - ANS - Allows patients to pay copays and outstanding bills using their credit
cards over the web
\Account Recent Payments - ANS - Allows patients to access information concerning payments
that they have made.
\Add Type - ANS - Determines how information will be handled for that item over time.
\Appointment Cancel - ANS - Patients are able to cancel appointments
\Appointment Review - ANS - Patients are able to access the My Appointments feature, which
displays patients' upcoming appointments. Patients confirm and cancel appointments from this
page.
\Appointment Schedule Request - ANS - Patients are able to send appointment request
messages to your facility
\Benefit Details - ANS - Patients are able to access the Benefit Details feature, which allows
patients to view details about their insurance benefits. Patients can access this feature from the
Health Insurance page (Insurance Summary Feature).
\Coverage - ANS - (CVG) records store information about the patient's payor and plan, with
details such as effective dates for the coverage, and subscriber demographics.
\Coverage - ANS - The insurance company, aka the payor, and the details of the benefit plan
information. For example, insurance company Bravo Insurance (payor) offers Bravo Gold (plan)
to insured members. Bravo Gold covers office visits at 80% of the billed amount.
\Customer Service Request - ANS - Patients are able to send Customer Service requests to
your facility.
\Data Type - ANS - Determines the format of data stored in the item.
\Driving Directions - ANS - Patients are able to access the Driving Directions feature, which
allows patients to map driving directions to and from your sites
\F1 - ANS - Delete Line
\F2 - ANS - Delete to end of line/field
\F3 - ANS - Restore
\Fill in the blanks: Master files contain ___________. If you compare two records in the same
master file, you find that the _________ are the same, but the ___________ can be different. -
ANS - Records, items, values
