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Medical Assisting: Administrative & Clinical Competencies | Brand New!!! | Already Graded A+ | 100% Verified Answers | Pass on First Try

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This all-in-one Medical Assisting course equips students with the administrative and clinical competencies needed to thrive in today’s fast-paced healthcare environments. Covering both front-office operations and back-office procedures, this program prepares learners for certification exams and real-world roles in medical offices, clinics, and outpatient settings — fully updated for 2025 healthcare standards.

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Solution and Answer Guide for:A Blesi, Medical Assisting, 2022; 9780357502815;A Chapter 01: The Medical Assistant, Health Care
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Team,A and MedicalA Environment jk jk jk




SolutionandAnswerGuidefor
MedicalAssistingAdministrative&ClinicalCompetencies A



(MindTapCourseList)9thEditionbyMichelleBlesi
Blesi,AMedicalAAssisting,A2022;A9780357502815;AChapterA01:ATheAMedicalAAssistant,AHealthACareA
Team,A andA MedicalA Environment

Table of Contents A A

ContentA Type ...................................................................................................................... 1
CheckAYourAUnderstandingA(fromAEndAofA ChapterA questions) ................................................................... 1



Content Type A



Check Your Understanding (from End of Chapter questions)
A A A A A A A


1. ToAbeAsuccessfulAasAanAMA,A youAmustA learnAaA specific:
a. knowledgeAbase.
b. setAofAskills.
c. setAofAbehaviors.
d. allA ofA these

ANS:A d
Analysis:
a. Incorrect.AAsAanAMA,AyouAmustAlearnAaAknowledgeAbase,AaAset ofAskills,AandAaAset ofA jk jk



behaviorsA toA beA successful.
b. Incorrect.AAsAanAMA,AyouAmustAlearnAaAknowledgeAbase,AaAset ofAskills,AandAaAset ofA jk jk



behaviorsA toA beA successful.
c. Incorrect.AAsAanAMA,AyouAmustAlearnAaAknowledgeAbase,AaAset ofAskills,AandAaAset ofA jk jk



behaviorsA toA beA successful.
d. Correct.AAs anAMA,AyouAmustlearnAallAofAthese–Aaknowledgebase,Aaset ofAskills,AandAaAsetA
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ofA behaviorsA -A toA beA successful.

2. AllAofA theA followingA areA clinicalAskillsA EXCEPT:
a. FilingApatientA records
b. Phlebotomy
c. AdministeringA medications
d. WrappingAinstruments

ANS:A a
Analysis:
a. Correct.A TheA filingA ofA patientA recordsA isA anA administrativeA skill.
b. Incorrect.APhlebotomyAisAaAclinicalAskill.ATheAfilingAofApatientArecordsAisAanAadministrativeA
skill.
c. Incorrect.AAdministeringAmedicationsAisAaAclinicalAskill.ATheAfilingAofApatient recordsAisAanA jk



administrativeA skill.




© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publiclyA
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
1
accessible
jk

,MedicalA AssistingA AdministrativeA &A ClinicalA CompetenciesA (MindTapA CourseA List)A 9thA EditionA byA MichelleA Blesi:A Blesi,A MedicalA
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk


Assisting,A 2022; 9780357502815;A Chapter 01:A The Medical Assistant, Health CareA Team,A and Medical
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d. Incorrect.AWrappingAinstrumentsAisAaAclinicalAskill.ATheAfilingAofApatientArecordsAisAanA
administrativeA skill.

3. AAsystemA whereA patientsA payAanAaddedA feeA inA exchangeA forA moreA personalizedA careA andA
betterA accessA toA theirA providersA forA medicalA servicesA isA referredA toA asA whichA typeA ofA
service?
a. PCMH
b. ACO
c. boutique
d. managedAcare
ANS:Ac

Analysis:
a. Incorrect.APCMHAisAaApatient-centeredAmedicalAhome.AThisAis aAmodelAofAcareA jk



whereA doctors,Ahospitals,Aandhealthcare providersAwork to provideAhigh-qualitycareA jk jk jk



to theirA MedicareA patients.
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b. Incorrect,ACOis anaccountablecare organization.ThisisamodelofcarewhereA
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doctors,Ahospitals,AandAhealthcareAprovidersAwork toAprovideAhigh-qualitycareAtoAtheirA jk



MedicareA patients.
c. Correct.AA boutiqueAsystemAis whereApatients payAanAaddedAfeeAinAexchangeAforAmoreA
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personalizedAcareAandAbetterAaccessAtoAtheirAprovidersAforAmedicalAservices.
d. Incorrect.AManagedAcareArefers toAcareAplansAwhereAtheAprovidersAfollowArulesAtoAkeepA
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careA costsA down.

4. EmploymentAopportunitiesA forAmedicalAassistantsAareA expectedAtoAdoAwhichAofAtheA
followingA throughA 2028?
a. grow
b. decline
c. stayA consistent
d. beAeliminated

ANS:A a
Analysis:
a. Correct.AEmploymentAopportunities forAmedicalAassistants areAexpectedAtoAgrowAthroughA jk jk


2028.
b. Incorrect.AEmployment opportunities forAmedicalassistantsare expectedAtoAgrowthroughA
jk jk jk



2028.
c. Incorrect.AEmployment opportunities forAmedicalassistantsare expectedAto growAthroughA
jk jk jk jk



2028.
d. Incorrect.AEmploymentopportunities forAmedicalassistantsareAexpectedAto growAthroughA jk jk



2028.

5. WhichAofAtheA followingA organizationsAprovidesA theA RMAA credential?
a. AAMA
b. AMT
c. AAPC
d. NHA

ANS:A b
Analysis:
a. Incorrect.ATheAAAMA providesAtheACMAA(AAMA)Acredential. jk




© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publiclyA
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
2
accessible
jk

,MedicalA AssistingA AdministrativeA &A ClinicalA CompetenciesA (MindTapA CourseA List)A 9thA EditionA byA MichelleA Blesi:A Blesi,A MedicalA
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk


Assisting,A 2022; 9780357502815;A Chapter 01:A The Medical Assistant, Health CareA Team,A and Medical
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b. Correct.ATheAAMTAprovides theARMAAcredential.ATheAAAMA providesAthe CMAA(AAMA)A jk jk jk



credential.
c. Incorrect.AThe AAPCAprovides certificationAtoAprofessionalcoders.ATheAAAMA provides theA
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CMAA (AAMA)A credential.
d. Incorrect.ATheANHAAisAanAassociationAforAthoseAworkingAinAhealthcare.AThe AAMA providesA jk jk



theA CMAA (AAMA)A credential.

6. WhichAofAtheA followingA definesA theA roleA ofAtheA patientA advocateA orA navigator?
a. drivesAtheA patientA toA appointments
b. assistsAtheA patientA orA actsA onA behalfA ofAtheA patient
c. actsAonAbehalfAofAtheA provider
d. keepsAtheA patients’A medicalA records

ANS:A b
Analysis:
a. Incorrect.A DrivingA theA patientA toA theirA appointmentsA isA outsideA theA roleA ofA theA
patientA advocateA orA navigator.A TheA patient advocateA orA navigatorassiststheA jk



patient orA actsA onA behalfA ofA theA patient.
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b. Correct.A TheA patient advocateA orA navigatorA assistsA theA patient orA actsA onA behalfA ofA
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theA patient.
c. Incorrect.A TheA patient advocateA orA navigatorA doesA not act onA behalfA ofA theA provider.A
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TheA patientadvocate ornavigatorassiststhepatient oractson behalfofthepatient.
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d. Incorrect.AWhileAkeepingAaAcopyAofAtheApatient’sAmedicalrecordsmayAbeApart ofAthe roleA jk jk



oftheAadvocate ornavigator,theirmainroleAis toassist theApatientoractAonbehalfofA theA
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patient.ATheApatientAadvocateAorAnavigatorAassistsAtheApatientA orAactsAonAbehalfAofAtheA
patient.

7. WhichAofAtheA followingA describesAtheA roleA ofAanAACO?
a. ProvidesAhealthA careA withAanAemphasisA onA prevention.
b. AA groupA ofA doctors,A hospitals,A andA otherA healthA careA providers,A likeA theA PCMHA modelA
whoA togetherA coordinateA high-qualityA careA toA theirA MedicareA patients.
c. AA systemA ofA healthA careA thatA integratesA theA deliveryA andA paymentA ofA healthA
careA forA coveredA personsA (patients,A orA subscribers)A byA contractingA withA selectedA
providersA forA comprehensiveA healthA careA servicesA atA aA reducedA cost.
d. CareA centersA thatA takeA careA ofA patientsA withA acuteA illnessA orA injuryA andA thoseA withA
minorA emergencies.

ANS:A b
Analysis:
a. Incorrect.AManyhealthcare organizationsAprovidecare withAanAemphasisAonAprevention.A AnA
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AccountableACareAOrganizationA(ACO)AisAaAgroupAofAdoctors,Ahospitals,AandAotherA
healthA careproviders,AsimilarAtoAtheAPCMHmodel.ATogether,Athese modelsAcoordinateAtoA jk



providehigh-qualitycaretoAtheirMedicarepatients.
b. Correct.AAnAAccountableACareAOrganizationA(ACO)AisAaAgroupAofAdoctors,Ahospitals,A
andA otherAhealthAcareAproviders,AsimilarAtoAtheAPCMHmodel.ATogether,AtheseA
modelsA coordinateAtoAprovideA high-qualityAcareAtoAtheirA MedicareApatients.
c. Incorrect.A systemAwhereproviders contract toAreducecosts is anAHMO.AAnAAccountableA
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CareAOrganization(ACO)Ais aAgroup ofAdoctors,Ahospitals,AandAotherAhealthAcare providers,A
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similarAtoAtheAPCMHAmodel.ATogether,AtheseAmodelsAcoordinateAtoAprovideAhigh-qualityA
careA toA theirA MedicareA patients.




© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publiclyA
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
3
accessible
jk

, MedicalA AssistingA AdministrativeA &A ClinicalA CompetenciesA (MindTapA CourseA List)A 9thA EditionA byA MichelleA Blesi:A Blesi,A MedicalA
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk


Assisting,A 2022; 9780357502815;A Chapter 01:A The Medical Assistant, Health CareA Team,A and Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk




d. Incorrect.ACareAcentersAthat takeAcareAofAminorAemergenciesAareAacuteAcareAclinics.AAnA
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AccountableACareAOrganizationA(ACO)Ais aAgroupAofAdoctors,Ahospitals,AandAotherAhealthA jk



careproviders,AsimilarAtoAtheAPCMHmodel.ATogether,Athese modelsAcoordinateAtoAprovideA jk



high-qualityA careA toAtheirA MedicareA patients.

8. WhatA isA theA nameA ofAtheA physicianA specialistA whoA looksA afterApatientsA admittedAtoA theA hospital?
a. physicianApartner
b. hospitalist
c. physiatrist
d. hospitalAphysician

ANS:A b
Analysis:
a. Incorrect.A physicianApartnerrefers to physiciansAwhowork togetherAaspartnersAinA
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aA clinicAsetting.AAAhospitalistAisAaAphysicianAspecialistAwhoAlooksAafterApatientsAadmittedA
toA theA hospital.
b. Correct.AAAhospitalistAisAaAphysicianAspecialistAwhoAlooksAafterApatientsAadmittedAtoA
theA hospital.
c. Incorrect.AA physiatristAisAaAphysicianAthatAspecializesAinAphysicalAmedicineAandA
jk



rehabilitation.AAAhospitalistAis aAphysicianAspecialistAwhoAlooks afterApatientsAadmittedAtoA
jk jk



theA hospital.
e. Incorrect.AA hospitalAphysicianrefers to aphysicianAseeingpatientsAinAthehospital.AThisisA
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not thesameasahospitalistwholooks afterpatients onceadmittedtothehospital.
jk jk jk




9. WhichAofAtheA healthA careA professionalAusesA radionuclidesA toAdiagnoseA andA treatA diseases?
a. radiologicalA technician
b. radiologist
c. ultrasoundAtechnician
d. nuclearAmedicineAtechnologist

ANS:A d
Analysis:
a. Incorrect.AA radiologicalAtechnicianAisAaApersonAthatAtakesAx-rays.AAAnuclearAmedicineA
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technologistadministersradiopharmaceuticals toApatients andA jk jk



thenscansthebodywithaA specialAcameraAto observeAhowAtheA jk



pharmaceuticals concentrateAinAspecificAorgans. jk



b. Incorrect.A AA radiologistA isA aA physicianA thatA readsA andA interpretsA x-rays.A AA nuclearA
medicineA technologistA administersA radiopharmaceuticalsA toA patientsA andA thenA scansA theA
bodyA withA aA specialAcameraAto observeAhowAtheApharmaceuticalsAconcentrateAinAspecificA jk



organs.
c. Incorrect.AAnAultrasoundAtechnicianAusesAultrasoundAtoAcollectAimagesAfromAinsideAtheA
body.AA nuclearAmedicinetechnologist administersAradiopharmaceuticalsAtoApatientsandA
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thenAscans theAbodyAwithAaAspecialAcameraAtoAobserveAhowAtheA pharmaceuticalsA
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concentrateA inA specificA organs.
d. Correct.AA nuclearAmedicine technologistAadministersAradiopharmaceuticalsA
jk jk



to patientsA andAthenAscansAtheAbodyAwithAaAspecialAcameraAtoAobserveAhowAtheA
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pharmaceuticalsA concentrateA inA specificA organs.

10. WhichAtypeA ofA ComplementaryA MedicineAidentifiesA threeAtypesAofA energiesAthatA areA
presentA inA allA things?
a. ayurvedicAmedicine
b. biofeedback
c. acupuncture


© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publiclyA
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4
accessible
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Connected book
 image
Lucille Keir, Barbara A. Wise, Connie Krebs Medical Assisting
Publisher: 1997 ISBN: 9780827377127 Edition: Unknown

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