TEST BANK; Operations Management Creating Value along the Supply Chain, 11th Edition (Russell) Verified Chapters 1 - 17, Complete. QUESTIONS WITH CORRECT AND VERIFIED ANSWERS. GUARANTEED A+ GRADE.

TEST BANK; Operations Management Creating Value along the Supply Chain, 11th Edition (Russell) Verified Chapters 1 - 17, Complete. QUESTIONS WITH CORRECT AND VERIFIED ANSWERS. GUARANTEED A+ GRADE. The Operations Function 1. The operations function interacts with a. Marketing b. Suppliers c. Human resources d. Finance e. All of the above Difficulty: Easy Answer: d 2. Operations is often described as a. the creative core of an organization b. a transformation process c. the source of firm profitability d. all of the above Difficulty: Easy Answer: b Operations Management Creating Value Along the Supply Chain The Evolution of Operations and Supply Chain Management 1. 2. 3. helped to enable the Industrial Revolution. a. Linear programming b. Quality circles c. Interchangeable parts d. The Internet Difficulty: Easy Answer: c The Principles of Scientific Management were proposed by a. Adam Smith b. Henry Ford c. Frederick Taylor d. Elton Mayo Difficulty: Easy Answer: c Supply chain management emerged as a. companies started to outsource production b. the number of suppliers for each company grew c. globalization expanded the reach of suppliers and customers d. all of the above Difficulty: Easy Answer: d 4. The quality revolution was brought to us by a. Germany b. Japan c. China d. Mexico Operations Management Creating Value Along the Supply Chain Difficulty: Easy Answer: b Globalization 1. Globalization has grown rapidly due to a. World trade agreements b. The Internet c. Outsourcing d. All of the above Difficulty: Easy Answer: d 2. Which of the following countries has the highest hourly wage rate? a. Norway b. U.S. c. Germany d. South Korea Difficulty: Moderate Answer: a 3. Companies go global to a. take advantage of favorable costs b. gain access to international markets c. build reliable sources of supply d. all of the above Difficulty: Easy Answer: d 4. Which of the following countries has the highest trade in goods as a percent of GDP? Operations Management Creating Value Along the Supply Chain a. U.S. b. Germany c. Japan d. China Difficulty: moderate Answer: b Productivity and Competitiveness 1. The most common measure of productivity is a. Labor productivity b. Multifactor productivity c. Material productivity d. Technological productivity Difficulty: Easy Answer: a 2. Productivity is defined as a. output over input b. input over output c. process yield d. exports minus imports Difficulty: Easy Answer: a Strategy and Operations 1. A company's is what they do better than anyone else. a. primary task b. core competence Operations Management Creating Value Along the Supply Chain c. order qualifier d. positioning strategy Difficulty: Easy Answer: b 2. The balanced scorecard keeps strategy on track by measuring a. Finance, marketing, operations, and human resources b. Finance, customers, processes, and learning and growing c. Shareholder value, customer satisfaction, production efficiency, and worker satisfaction d. Inputs and outputs to each critical process Difficulty: Moderate Answer: b 3. converts strategy into measurable objectives down through the organization. a. Strategic positioning b. Policy deployment c. Production planning d. Vertical integration Difficulty: easy Answer: b 4. The last factor considered in a purchasing decision is the a. order qualifier b. order winner c. quality factor d. core competency Difficulty: Easy Answer: b