Chapter 7 ITB Exam Questions and
Answers
leadership - ANS-Ability of an individual to influence a group or another individual
toward the achievement of goals and results.
ways to be a good leader - ANS-study leadership, participate in organizations and
activities, practice leadership at work, observe leaders, work with a mentor, do a self-
analysis for feedback.
understanding - ANS-respecting the needs and feeling of the people they work with
initiative - ANS-having the motivation and ambition to get work done without being
asked
dependability - ANS-following through on commitments
judgement - ANS-making decisions carefully
objectivity - ANS-looking at all sides of an issue before making a decision
confidence - ANS-being willing to make decisions and take responsibility for the results
stability - ANS-avoiding being too emotional or unpredictable
cooperation - ANS-working well with others, recognizing strengths, and helping to
develop effective group relationships
honesty - ANS-being ethical in their decisions and in their treatmkents od others
human relations - ANS-the way people get along with each other when working
together.
position influence - ANS-the ability to get others to accomplish tasks because of the
position the leader holds
reward influence - ANS-Results from the leader's ability to give or withhold rewards
expert influence - ANS-arises when group members recognize that the leader has
special expertise in the area.
Answers
leadership - ANS-Ability of an individual to influence a group or another individual
toward the achievement of goals and results.
ways to be a good leader - ANS-study leadership, participate in organizations and
activities, practice leadership at work, observe leaders, work with a mentor, do a self-
analysis for feedback.
understanding - ANS-respecting the needs and feeling of the people they work with
initiative - ANS-having the motivation and ambition to get work done without being
asked
dependability - ANS-following through on commitments
judgement - ANS-making decisions carefully
objectivity - ANS-looking at all sides of an issue before making a decision
confidence - ANS-being willing to make decisions and take responsibility for the results
stability - ANS-avoiding being too emotional or unpredictable
cooperation - ANS-working well with others, recognizing strengths, and helping to
develop effective group relationships
honesty - ANS-being ethical in their decisions and in their treatmkents od others
human relations - ANS-the way people get along with each other when working
together.
position influence - ANS-the ability to get others to accomplish tasks because of the
position the leader holds
reward influence - ANS-Results from the leader's ability to give or withhold rewards
expert influence - ANS-arises when group members recognize that the leader has
special expertise in the area.
