STATE LATEST EXAM 2025 STUDY -SECTION 1
WITH MULTIPLE CHOICE OF QUESTIONS AND
DETAILED SOLVED SOLUTIONS ALREADY
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Interpersonal skills encompass communications between two
or more people, including verbal and non-verbal
communications
a. true
b. false - CORRECT ANSWER-a. true
Can be defined as the principles of honor, morality, and
accepted rules of conduct that govern an individual or group
a. Ethics
b. Professionalism
c. Duty to Act
d. Agency Values - CORRECT ANSWER-a. Ethics
Can be defined as behavior and attitude patterns exhibiting
standards and character marked by pride in oneself and one's
career, respect for the people served and commitment to the
continued development of skills in the pursuit of excellence.
a. Duty to Act
b. Professionalism
,c. Agency Values
d. Ethics - CORRECT ANSWER-b. Professionalism
As anything of value intended to benefit the giver more than the
receiver, given to a person because of position and authority
rather than because of individual or personal qualities.
a. Doing Business with ones Agency
b. Personal Gain
c. Team Concept
d. Gratuity - CORRECT ANSWER-d. Gratuity
A team consists of two or more people working together to
accomplish a common goal
a. Team Concept
b. Duty to Act
c. Agency Values
d. Doing Business with ones Agency - CORRECT ANSWER-a. Team
Concept
Violations of criminal laws and regulations, such as perjury,
bribery, theft, identification theft, false report to law
enforcement, false official statement, vandalism, burglary,
firearms violations, etc
a. Negligence on Duty
b. Criminal Acts
c. Personal Gain
d. Illegal activities - CORRECT ANSWER-b. Criminal Acts
, What is this term: Public safety telecommunicators will not use
their official positions to secure privileges or advantages for
themselves.
a. gratuity
b. gifts
c. personal gain
d. duty to act - CORRECT ANSWER-c. Personal gain
Most public safety agencies have rules that prohibit employees
from conducting personal business for profit with their
agencies. Public safety telecommunicators should refer to
s.112.313, F.S., Standards of Conduct for Public Officers,
Employees of Agencies and Local Government Attorneys.
a. Professionalism
b. Confidentially
c. Doing Business w/ ones Agency
d. Negligence on Duty - CORRECT ANSWER-c. Doing Business w/
ones Agency
The failure to do that which a public safety telecommunicator
has a directed or moral obligation to do; careless or reckless
performance of one's duties
a. Negligence of Duty
b. Low Morale
c. Burnout
d. Duty to Act - CORRECT ANSWER-a. Negligence on Duty