communication skills for Nurses Exam 2025–2026
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When caring for patients, it is important for the nurse to understand which principle? -
answer>>>Individual family members have different perspectives.
When working in situations that involve conflict, the nurse recognizes that which principle
is true? - answer>>>Conflict serves as a warning that the relationship needs closer
attention.
A patient yells at the nurse frequently and uses profane language. Which of the following
is the most appropriate response by the nurse? - answer>>>Use an "I" statement when
speaking to the patient.
Which of the following best describes the goal of assertiveness? - answer>>>Standing up
for one's personal rights
Which is the most effective problem-solving style for genuine resolution that creates a
win win situation? - answer>>>Collaboration
After fasting from 10 p.m. the previous evening, a patient learns that the procedure has
been cancelled. The patient curses at the nurse and accuses the nurse of being
incompetent. The nurse's best response would be - answer>>>" I can understand that
you're upset, but I feel uncomfortable when I am cursed at."
When conducting an initial assessment, a patient informs the nurse about difficulty
getting to doctors appointments due to lack of transportation. When considering
examples of PRECEDE Diagnostic Behavioral Factors, the nurse recognizes this as what
type of factor ? - answer>>>Enabling factor
, A patient recovering from a second myocardial infarction refuses to give up smoking,
stating," I've smoked so long now there's no point quitting as the damage is done." This
statement is best understood in the context of which concept? - answer>>>Pender's
health promotion model
Which instance is an example of tertiary prevention? - answer>>>Diabetic meal planning
class
Which guideline for teaching should the nurse implement when working with a low-
literacy patient? - answer>>>Avoid information overload.
Which strategy in health education does the U.S. Preventive Services Task Force
recommend? - answer>>>Suggesting small changes rather than large ones
Educational standards requiring health care agencies to provide systematic health
education and training for patients were established by which entity? - answer>>>The
joint commission
Which of Bloom's taxonomy levels involves "explaining"? - answer>>>Understanding
What strategy will the nurse implement to best reinforce instructional information for a
patient with low literacy capabilities? - answer>>>Written material with pictures
The nurse is preparing to implement shared decsion making with a patient regarding
treatment plans. Which vital component must the nurse plan for? - answer>>>Necessary
time
Which factor determines the appropriate use of geragogy, pedagogy, or andragogy when
teaching? - answer>>>The age of the learner
A short-term mild level of stress that acts as a positive stress response with protective
and adaptive functions and is perceived as being within the person's ability to manage is
known by which term? - answer>>>Eustress