PUBLIX PRODUCE MANAGEMENT TEST PRACTICE
Customer Value - Answers -Always looks to add value to the role you plan, carefully
order, and handle products to prevent out of stock, as well as to ensure product quality
What is the 5s Process? - Answers -The way to keep inventory organized
creates organization
clean/visual support for the workplace
What are the steps to the 5s Process? - Answers -1) Sort and Remove
2) Shine ("grade)
3) Set locations and visual cues (merchandise)
4) Standardize
5) Sustain
What is Step 5 in the 5s process? - Answers -Follow up and ensure organization
What is Step 3 in the 5s process? - Answers -Set locations and visual cues:
Setting locations for base inventory items
creating signage to maintain correct location
What is Step 4 in the 5s process? - Answers -Standardize:
Integrating set locations
Order, stocking, rotating, and receiving
Determining necessary amounts needed to maintain inventory
What is Step 2 in the 5s process? - Answers -Shine:
Use opportunity to clean the workspace
How can product quality be maintained? - Answers -Apply date stickers
Discard expired items
Follow rotation practices
Maintain proper temperatures
Remove items in danger zone for over 4 hours
Know shelf lives of products
Product Quality - Answers -Great tasting
Safe to eat
Fresh
Exceeds customers' expectations
ROSCO - Answers -(R)etail
(O)peration
, (S)core (C)ard
(O)verview
YTD - Answers -Year to Date
(Found on PnL)
WTD - Answers -Week to Date
(Found on PnL)
GL - Answers -General Liability
CQA - Answers -Corporate Quality Assurance
DSD - Answers -Direct Store Delivery
Steps to Shoplifting Detainment - Answers -1) Approach
2) Selection
3) Concealment
4) Maintain 100% continuous observation of customer
5) Suspect must pass all points of purchase and failure to pay
6) Detention
Publix's Founding Facts: Who/where/when was Publix founded? - Answers -Publix
was funded in 1930 in Winter Haven, Florida, by George W. Jenkins.
Publix's Founding Facts: We are the largest _________ _________ organization in
___________. - Answers -We are the largest employee-owned grocery chain in the
US.
Publix's Founding Facts: We are one of the ____________ largest volume supermarket
chains in ____________. - Answers -We are one of the 10 largest-volume
supermarket chains in the US.
What are the requirements for Daily Workflow Organization? - Answers -Physical
layout
Work flow
Speed
What information is considered confidential? - Answers -Work schedules
Break schedules
Phone numbers
How do you control a grease fire?
Customer Value - Answers -Always looks to add value to the role you plan, carefully
order, and handle products to prevent out of stock, as well as to ensure product quality
What is the 5s Process? - Answers -The way to keep inventory organized
creates organization
clean/visual support for the workplace
What are the steps to the 5s Process? - Answers -1) Sort and Remove
2) Shine ("grade)
3) Set locations and visual cues (merchandise)
4) Standardize
5) Sustain
What is Step 5 in the 5s process? - Answers -Follow up and ensure organization
What is Step 3 in the 5s process? - Answers -Set locations and visual cues:
Setting locations for base inventory items
creating signage to maintain correct location
What is Step 4 in the 5s process? - Answers -Standardize:
Integrating set locations
Order, stocking, rotating, and receiving
Determining necessary amounts needed to maintain inventory
What is Step 2 in the 5s process? - Answers -Shine:
Use opportunity to clean the workspace
How can product quality be maintained? - Answers -Apply date stickers
Discard expired items
Follow rotation practices
Maintain proper temperatures
Remove items in danger zone for over 4 hours
Know shelf lives of products
Product Quality - Answers -Great tasting
Safe to eat
Fresh
Exceeds customers' expectations
ROSCO - Answers -(R)etail
(O)peration
, (S)core (C)ard
(O)verview
YTD - Answers -Year to Date
(Found on PnL)
WTD - Answers -Week to Date
(Found on PnL)
GL - Answers -General Liability
CQA - Answers -Corporate Quality Assurance
DSD - Answers -Direct Store Delivery
Steps to Shoplifting Detainment - Answers -1) Approach
2) Selection
3) Concealment
4) Maintain 100% continuous observation of customer
5) Suspect must pass all points of purchase and failure to pay
6) Detention
Publix's Founding Facts: Who/where/when was Publix founded? - Answers -Publix
was funded in 1930 in Winter Haven, Florida, by George W. Jenkins.
Publix's Founding Facts: We are the largest _________ _________ organization in
___________. - Answers -We are the largest employee-owned grocery chain in the
US.
Publix's Founding Facts: We are one of the ____________ largest volume supermarket
chains in ____________. - Answers -We are one of the 10 largest-volume
supermarket chains in the US.
What are the requirements for Daily Workflow Organization? - Answers -Physical
layout
Work flow
Speed
What information is considered confidential? - Answers -Work schedules
Break schedules
Phone numbers
How do you control a grease fire?
