Master Resilience Training Level 1 Course Exam Questions with Correct Answers Verified by
Experts| Latest Update
"What Questions" the type of questions to ask to guide you deeper toward understanding
your iceberg (core value/core belief) that is driving your emotions and reactions
Aha moment A moment of realization when you understand your core value or belief that is
driving your emotions and reactions; when your iceberg explains your emotions and reactions
Primary Competency of Problem Solving Mental Agility
Problem Solving An MRT skill used to accurately identify what caused the problem and
identify solution strategies
Confirmation Bias The tendency to notice, remember, and put more value on the evidence
that supports our beliefs while not noticing, not remembering, and not putting value on the
evidence that contradicts our beliefs; also known as the Velcro/Teflon Effect
Icebergs Core Values and/or Core Beliefs that are connected to how we think the world
should be or how the world is; assumptions we have about ourselves and others
Problem Solving - Step 1 What's the problem you're trying to solve?
Problem Solving - Step 2 What caused the problem?
Problem Solving - Step 3 What did you miss?
Problem Solving - Step 4 What's the evidence that each factor contributed to the problem?
Problem Solving - Step 5 What really caused the problem?
,Problem Solving - Step 6 What can you do about it?
Problem Solving - Step 1 (Key Word) Objective
Problem Solving - Step 2 (Key Word) Why
Problem Solving - Step 3 (Key Word) Flexibility
Problem Solving - Step 4 (Key Word) Accuracy
Problem Solving - Step 5 (Key Word) Clarity and Control
Problem Solving - Step 6 (Key Word) Positive Change
Primary Competency of Put it in Perspective (PIIP) Optimism
Put it in Perspective (PIIP) An MRT skill used to stop catastrophic thinking, reduce anxiety,
and improve problem solving by capturing Worst Case thoughts, generating Best Case thoughts,
identifying the Most Likely Outcomes of a situation, and developing a plan to deal with the
Most Likely outcomes
Catastrophizing When you waste critical energy ruminating about the irrational worst case
outcomes of a situation, which prevents you from taking purposeful action
Thinking Trap An overly rigid pattern in thinking that can cause us to miss critical
information about a situation or individual
, Downward Spiral Style of catastrophizing in which your brain tells a story that gets
increasingly negative and improbable, causing you to get increasingly anxious as the story goes
on
Scattershot Style of catastrophizing in which you start thinking about many disconnected
catastrophic events
Circling Style of catastrophizing in which your thoughts about one bad outcome keep
repeating without necessarily getting more negative
Triggers of Catastrophic Thinking The situation is ambiguous
Something you value highly is at stake
You're run down or depleted
You already fear the situation
It is your first time doing something
The goal of PIIP To lower anxiety so that you can accurately assess the situation and deal
with it; NOT to deny real problems or take away anxiety completely
PIIP Step 1 Describe the Activating Event
PIIP Step 2 Capture Worst Case Thoughts
PIIP Step 3 Generate Best Case Thoughts
PIIP Step 4 Identify Most Likely Outcomes
PIIP Step 5 Develop a Plan for Most Likely Outcomes
Experts| Latest Update
"What Questions" the type of questions to ask to guide you deeper toward understanding
your iceberg (core value/core belief) that is driving your emotions and reactions
Aha moment A moment of realization when you understand your core value or belief that is
driving your emotions and reactions; when your iceberg explains your emotions and reactions
Primary Competency of Problem Solving Mental Agility
Problem Solving An MRT skill used to accurately identify what caused the problem and
identify solution strategies
Confirmation Bias The tendency to notice, remember, and put more value on the evidence
that supports our beliefs while not noticing, not remembering, and not putting value on the
evidence that contradicts our beliefs; also known as the Velcro/Teflon Effect
Icebergs Core Values and/or Core Beliefs that are connected to how we think the world
should be or how the world is; assumptions we have about ourselves and others
Problem Solving - Step 1 What's the problem you're trying to solve?
Problem Solving - Step 2 What caused the problem?
Problem Solving - Step 3 What did you miss?
Problem Solving - Step 4 What's the evidence that each factor contributed to the problem?
Problem Solving - Step 5 What really caused the problem?
,Problem Solving - Step 6 What can you do about it?
Problem Solving - Step 1 (Key Word) Objective
Problem Solving - Step 2 (Key Word) Why
Problem Solving - Step 3 (Key Word) Flexibility
Problem Solving - Step 4 (Key Word) Accuracy
Problem Solving - Step 5 (Key Word) Clarity and Control
Problem Solving - Step 6 (Key Word) Positive Change
Primary Competency of Put it in Perspective (PIIP) Optimism
Put it in Perspective (PIIP) An MRT skill used to stop catastrophic thinking, reduce anxiety,
and improve problem solving by capturing Worst Case thoughts, generating Best Case thoughts,
identifying the Most Likely Outcomes of a situation, and developing a plan to deal with the
Most Likely outcomes
Catastrophizing When you waste critical energy ruminating about the irrational worst case
outcomes of a situation, which prevents you from taking purposeful action
Thinking Trap An overly rigid pattern in thinking that can cause us to miss critical
information about a situation or individual
, Downward Spiral Style of catastrophizing in which your brain tells a story that gets
increasingly negative and improbable, causing you to get increasingly anxious as the story goes
on
Scattershot Style of catastrophizing in which you start thinking about many disconnected
catastrophic events
Circling Style of catastrophizing in which your thoughts about one bad outcome keep
repeating without necessarily getting more negative
Triggers of Catastrophic Thinking The situation is ambiguous
Something you value highly is at stake
You're run down or depleted
You already fear the situation
It is your first time doing something
The goal of PIIP To lower anxiety so that you can accurately assess the situation and deal
with it; NOT to deny real problems or take away anxiety completely
PIIP Step 1 Describe the Activating Event
PIIP Step 2 Capture Worst Case Thoughts
PIIP Step 3 Generate Best Case Thoughts
PIIP Step 4 Identify Most Likely Outcomes
PIIP Step 5 Develop a Plan for Most Likely Outcomes
