1) questions with verified answers.
The practitioner, entering the examining room to meet a patient for the first
time, states "Hello, I'm M.M., and I'm here to gather some information. This
will take about 30 minutes. D.D. is a student working with me. If it's all
right with you, she will remain during the examination." Which of the
following must be added to cover all aspects of the interview contract?
A) A statement regarding confedentiality, patient costs and the
expectations of each person
B) the purpose of the interview and the role of the interviewer
C) Time and place of the interviewer and a confedentiality statement
D) An explicit purpose of the interview and a description of the physical
examination including diagnostic studies ~CORRECT ANSWER~✓✓A) A
statement regarding confedentiality, patient costs and the expectations of
each person
8 items of information that should be comminicated to the client
concerning the terms or expectations of the interview:
1. Time and place of the interview and succeeding physical examination
2. Introduction of yourself and a breif explanation of your role
3. The purpose of the interview
4. How long it will take
5. Expectation of participation of each person
,6. Presence of any other people
7. Confidentiality
8. Any cost to the client
(pg. 27 Jarvis)
______ is exhibiting an accurate understanding of the other person's
feelings within a communication context
A) Empathy
B) Liking others
C) Facilitation
D) A Nonverbal listening technique ~CORRECT ANSWER~✓✓A)
Empathy: means viewing the world from the other persons inner frame of
reference while remaining you. Recognition of another persons feelings
without criticism.
(pg. 28 Jarvis)
You conduct an admission interview. Because you are expecting a phone
call, you stand near the door. Which would be a more appropriate
approach?
A) Arrange to have someone page you so you can sit on the side of the bed
B) Have someone answer the phone so you can sit facing the patient
, C) Use this approach given the circumstances
D) Arrange for time free of interuptions after the initial physical
examination is complete ~CORRECT ANSWER~✓✓B) Have someone
answer the phone so you can sit facing the patient
Refuse Interruptions: Inform support staff of your interview and ask them
not to interupt you during this time. Any interuption can destroy any
rapport you had previously built.
Sit eye level with patient and avoid barriers such as desks, and avoid
standing, standing assumes superiority and takes away control from the
patient. Keep a distance of 4 to 5 feet for personal space.
(pg.29 Jarvis)
A patient asks the nurse, "May I ask you a question?" This is an example of:
A) An open-ended question
B) A reflective question
C) A closed question
D) A double-barreled question ~CORRECT ANSWER~✓✓C) A closed
question: elicits a "yes" or "no" answer or a forced choice.
**Avoid Double-barreled questions are questions that ask more than one
question, to where a "yes" or "no" answer would not fully satisfy the
question