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Exam (elaborations)

WGU C483 - PRINCIPLES OF MANAGEMENT: CONTAINS 430 QUESTIONS AND CORRECT ANSWERS

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WGU C483 - PRINCIPLES OF MANAGEMENT: CONTAINS 430 QUESTIONS AND CORRECT ANSWERS

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WGU C483 - PRINCIPLES OF
MANAGEMENT: CONTAINS 430
QUESTIONS AND CORRECT ANSWERS

Accommodation - ANSWER: A style of dealing with conflict involving
cooperation on behalf of the other party but not being assertive about
one's own interests



Accountability - ANSWER: The expectation that employees will
perform a job, take corrective action when necessary, and report
upward on the status and quality of their performance *()))($))(
)%)(&*^
&^%$!#
&T&^$*
Accounting audits - ANSWER: Procedures used to verify accounting &*&*($(
*(%*(*(
reports and statements %^*(*(^(
(^(*(^(*(
^(*(^*(*
(^*(*(*^
Acquisition - ANSWER: One firm buying another &*(*(^(*
(%$*&*
^&&^%*
&(*%(*
Activity-based costing (ABC) - ANSWER: A method of cost accounting %
designed to identify streams of activity and then to allocate costs
across particular business processes according to the amount of time
employees devote to particular activities



Adapters - ANSWER: Companies that take the current industry
structure and its evolution as givens, and choose where to compete

, WGU C483 - PRINCIPLES OF
MANAGEMENT: CONTAINS 430
QUESTIONS AND CORRECT ANSWERS

Adverse impact - ANSWER: When a seemingly neutral employment
practice has a disproportionately negative effect on a protected group



Advertising support model - ANSWER: Charging fees to advertise on a
site

*()))($))(
Affective conflict - ANSWER: Emotional disagreement directed )%)(&*^
&^%$!#
toward other people &T&^$*
&*&*($(
*(%*(*(
%^*(*(^(
Affiliate model - ANSWER: Charging fees to direct site visitors to (^(*(^(*(
other companies' sites ^(*(^*(*
(^*(*(*^
&*(*(^(*
(%$*&*
Affirmative action - ANSWER: Special efforts to recruit and hire ^&&^%*
&(*%(*
qualified members of groups that have been discriminated against in %
the past



After-action review - ANSWER: A frank and open-minded discussion
of four basic questions aimed at continuous improvement



Alderfer's ERG theory - ANSWER: A human needs theory postulating
that people have three basic sets of needs that can operate
simultaneously (Existence, Relatedness and Growth)

, WGU C483 - PRINCIPLES OF
MANAGEMENT: CONTAINS 430
QUESTIONS AND CORRECT ANSWERS


Arbitration - ANSWER: The use of a neutral third party to resolve a
labor dispute



Assessment center - ANSWER: A managerial performance test in
which candidates participate in a variety of exercises and situations
*()))($))(
)%)(&*^
&^%$!#
Assets - ANSWER: The values of the various items the corporation &T&^$*
&*&*($(
owns *(%*(*(
%^*(*(^(
(^(*(^(*(
^(*(^*(*
Authentic leadership - ANSWER: A style in which the leader is true to (^*(*(*^
himself or herself while leading &*(*(^(*
(%$*&*
^&&^%*
&(*%(*
Authority - ANSWER: The legitimate right to make decisions and to %

tell other people what to do



Autocratic leadership - ANSWER: A form of leadership in which the
leader makes decisions on his or her own and then announces those
decisions to the group



Autonomous work groups - ANSWER: Groups that control decisions
about and execution of a complete range of tasks

, WGU C483 - PRINCIPLES OF
MANAGEMENT: CONTAINS 430
QUESTIONS AND CORRECT ANSWERS


Avoidance - ANSWER: A reaction to conflict that involves ignoring the
problem by doing nothing at all or deemphasizing the disagreement



Balanced scorecard - ANSWER: Control system combining four sets of
performance measures: financial, customer, business process, and
*()))($))(
learning and growth )%)(&*^
&^%$!#
&T&^$*
&*&*($(
Balance sheet - ANSWER: A report that shows the financial picture *(%*(*(
of a company at a given time and itemizes assets, liabilities, and %^*(*(^(
(^(*(^(*(
stockholders' equity ^(*(^*(*
(^*(*(*^
&*(*(^(*
(%$*&*
Barriers to entry - ANSWER: Conditions that prevent new companies ^&&^%*
from entering an industry &(*%(*
%



Behavioral approach - ANSWER: A leadership perspective that
attempts to identify what good leaders do—that is, what behaviors
they exhibit



Benchmarking - ANSWER: The process of comparing an organization's
practices and technologies with those of other companies

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