Diversity - Answers Responding to the needs of different cultures and occupational groups,maximaizing
rentention and productivity
Managing Diversity - Answers Maintain diverse workforce that works together in harmony
The benefits of a diverse workforce - Answers Attract highly qualified candidates, retains develop and
advances the best talent in the organization, increases productivity and efficiency, creates an
environment that works for everyone, makes Bureau of Prison and employee of choice, Support BOP
mission statement
3 Diversity influences our impressions - Answers Make observation, Draw conclusion based on
observations, stereotype,meaning you see a person based upon past experiences, values and attitude
6 strategies for dealing with diversity - Answers Realize the impact of decision and actions, Examine
assumption before actions, Treat people as individuals, Approach diversity as a Win-Win opportunity, No
racial profiling, BOP policy-Non discrimination and standards and of employee conduct
10 qualities of culturally skilled correctional officers - Answers Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking - Answers Intellectually disciplined process of actively applying,analyzing, and evaluating
information gathered by observation,experience, reflection
7 virtues of critical thinkers - Answers 1. Intellectually honest, well informed, want to get it right,no code
of silence
2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right reasons
, 4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the threat level of our
environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
2. Self Regulation
3.Motivation - Answers 1. Emotional awareness: knowing internal states, preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness