Glynco BOP 1 Exam Questions Answered Correctly Graded A+
Diversity - Answers Recognizing & responding to needs of different cultures & occupational groups..
Purpose of max. Retention & productivity
Inclusion - Answers Culture that connects each employee to the organization, encourages collaboration,
flexibility, fairness
Executive order 13583 - Answers Requires federal agency to create diversity plan
Promote diversity
Managing diversity - Answers Ability to maintain workforce in harmony, communicate, manage innate
population
Benefits of managing diversity - Answers -attracts highly qualified candidates
-retains, develops, and advances the best talent
-increases productivity and efficiency
-creates an environment that works for everyone
-makes the bureau of prisons an employer of choice
-supports the BOP's mission statement, core ideologies and core values
Ethnocentric - Answers We regard ourselves, culture, customs superior to others
Culturally skilled correctional worker - Answers Listening skills
Communication
Comprehension
Confrontation avoidance
avoid stereotyping
Avoid assumptions
Willingness to learn different cultures
Look for win win
, Be yourself
Maslow Hierarchy - Answers Physical, security, social, esteem, self actualization
Self actualization - Answers Achieve, seek personal growth
Positional Authority - Answers Authority from position you hold, by title
Inner authority - Answers Develop on own
Confidence, how you handle yourself
4 aspects of inner authority - Answers Appearance
Knowledge
Consistency
Pride
3 ways to respond to inmate request - Answers Approve
Deny
Follow up
What does PPOL - Answers Positioning
Posturing
Observing
Listening
Positioning & key elements - Answers Best possible safe place to see & hear
Face square, protective stance, look directly
Posturing & key elements - Answers Way you physically present yourself
Stand erect, eliminate distractions, incline & slightly forward
Observing & key elements - Answers Preventative behavior
Diversity - Answers Recognizing & responding to needs of different cultures & occupational groups..
Purpose of max. Retention & productivity
Inclusion - Answers Culture that connects each employee to the organization, encourages collaboration,
flexibility, fairness
Executive order 13583 - Answers Requires federal agency to create diversity plan
Promote diversity
Managing diversity - Answers Ability to maintain workforce in harmony, communicate, manage innate
population
Benefits of managing diversity - Answers -attracts highly qualified candidates
-retains, develops, and advances the best talent
-increases productivity and efficiency
-creates an environment that works for everyone
-makes the bureau of prisons an employer of choice
-supports the BOP's mission statement, core ideologies and core values
Ethnocentric - Answers We regard ourselves, culture, customs superior to others
Culturally skilled correctional worker - Answers Listening skills
Communication
Comprehension
Confrontation avoidance
avoid stereotyping
Avoid assumptions
Willingness to learn different cultures
Look for win win
, Be yourself
Maslow Hierarchy - Answers Physical, security, social, esteem, self actualization
Self actualization - Answers Achieve, seek personal growth
Positional Authority - Answers Authority from position you hold, by title
Inner authority - Answers Develop on own
Confidence, how you handle yourself
4 aspects of inner authority - Answers Appearance
Knowledge
Consistency
Pride
3 ways to respond to inmate request - Answers Approve
Deny
Follow up
What does PPOL - Answers Positioning
Posturing
Observing
Listening
Positioning & key elements - Answers Best possible safe place to see & hear
Face square, protective stance, look directly
Posturing & key elements - Answers Way you physically present yourself
Stand erect, eliminate distractions, incline & slightly forward
Observing & key elements - Answers Preventative behavior
