AQA Business A-level – HR QUESTIONS WITH
CORRECT ANSWERS SOLVED.
Advantages of a flat structure - CORRECT ANSWERS✔✔- Information can be communicated quickly
between levels
- The organisation can make decisions and respond quickly to external factors
- The wide span of control means that delegation is more common, raising employee motivation and
staff morale
- Employee innovation is more common, meaning staff feel more empowered
- Staff feel less under pressure due to the fact that managers supervise less closely
Define Accountability - CORRECT ANSWERS✔✔How much a person is held responsible for success/
failure
Define Authority - CORRECT ANSWERS✔✔Power given to a particular role
Define Delegation - CORRECT ANSWERS✔✔The process of passing authority down the hierarchy
Define HR Plan - CORRECT ANSWERS✔✔The process that links HR needs to its strategic plan to ensure
staffing is sufficient, qualified and competent.
Define Job Design - CORRECT ANSWERS✔✔The process of deciding content of a job (duties &
responsibilities) and the relationship between the jobholder and the supervisors and colleagues.
Define Recruitment - CORRECT ANSWERS✔✔Identifying the need for new staff, attracting the 'best' and
selecting the most suitable to meet staffing requirements of the organisation.
Define Redeployment - CORRECT ANSWERS✔✔The process of moving existing staff to a different job/
location within the same firm.
, Define Redundancy - CORRECT ANSWERS✔✔An employee is dismissed as their job no longer exists
Define Responsibility - CORRECT ANSWERS✔✔The obligation to perform the given task
Define Training - CORRECT ANSWERS✔✔The provision of work related education, whether on-the-job or
off-the-job, where staff are taught new skills or to improve their skills.
disadvantages of a tall organisational structure - CORRECT ANSWERS✔✔There is poor communication
between employees
Communication cannot go directly to the superior manager of the business.
Formula for Employee Retention - CORRECT ANSWERS✔✔(Number of employees who remained with
the business for the whole period of time / Number of employees at start of the time period) X 100
Formula for Labour Cost per Unit - CORRECT ANSWERS✔✔Total Labour Cost / Total Units of Output
Formula for Labour Productivity - CORRECT ANSWERS✔✔Output over a time period / Number of
employees
Formula for Labour Turnover - CORRECT ANSWERS✔✔(No. Staff leaving in a Period / Ave No. Staff
Employed) X 100
Formula for Staff as a % of Turnover - CORRECT ANSWERS✔✔(Labour Costs / Turnover) X 100
What are the 3 main influences of the HR Flow? - CORRECT ANSWERS✔✔Organisational Requirements -
meeting HR requirements which meet corporate obj.
Individual Needs - taking into account staff objs. and career plans so staff are skilled and motivated.
External Environment - the range of external influences affecting a business (e.g. laws).
CORRECT ANSWERS SOLVED.
Advantages of a flat structure - CORRECT ANSWERS✔✔- Information can be communicated quickly
between levels
- The organisation can make decisions and respond quickly to external factors
- The wide span of control means that delegation is more common, raising employee motivation and
staff morale
- Employee innovation is more common, meaning staff feel more empowered
- Staff feel less under pressure due to the fact that managers supervise less closely
Define Accountability - CORRECT ANSWERS✔✔How much a person is held responsible for success/
failure
Define Authority - CORRECT ANSWERS✔✔Power given to a particular role
Define Delegation - CORRECT ANSWERS✔✔The process of passing authority down the hierarchy
Define HR Plan - CORRECT ANSWERS✔✔The process that links HR needs to its strategic plan to ensure
staffing is sufficient, qualified and competent.
Define Job Design - CORRECT ANSWERS✔✔The process of deciding content of a job (duties &
responsibilities) and the relationship between the jobholder and the supervisors and colleagues.
Define Recruitment - CORRECT ANSWERS✔✔Identifying the need for new staff, attracting the 'best' and
selecting the most suitable to meet staffing requirements of the organisation.
Define Redeployment - CORRECT ANSWERS✔✔The process of moving existing staff to a different job/
location within the same firm.
, Define Redundancy - CORRECT ANSWERS✔✔An employee is dismissed as their job no longer exists
Define Responsibility - CORRECT ANSWERS✔✔The obligation to perform the given task
Define Training - CORRECT ANSWERS✔✔The provision of work related education, whether on-the-job or
off-the-job, where staff are taught new skills or to improve their skills.
disadvantages of a tall organisational structure - CORRECT ANSWERS✔✔There is poor communication
between employees
Communication cannot go directly to the superior manager of the business.
Formula for Employee Retention - CORRECT ANSWERS✔✔(Number of employees who remained with
the business for the whole period of time / Number of employees at start of the time period) X 100
Formula for Labour Cost per Unit - CORRECT ANSWERS✔✔Total Labour Cost / Total Units of Output
Formula for Labour Productivity - CORRECT ANSWERS✔✔Output over a time period / Number of
employees
Formula for Labour Turnover - CORRECT ANSWERS✔✔(No. Staff leaving in a Period / Ave No. Staff
Employed) X 100
Formula for Staff as a % of Turnover - CORRECT ANSWERS✔✔(Labour Costs / Turnover) X 100
What are the 3 main influences of the HR Flow? - CORRECT ANSWERS✔✔Organisational Requirements -
meeting HR requirements which meet corporate obj.
Individual Needs - taking into account staff objs. and career plans so staff are skilled and motivated.
External Environment - the range of external influences affecting a business (e.g. laws).
