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Exam (elaborations)

WGU C201 QUESTIONS AND ANSWERS

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WGU C201 QUESTIONS AND ANSWERS

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WGU C201 QUESTIONS AND ANSWERS

Which part of the organizing process aids in effective and efficient progress toward
planned goals and often results in changes within the organization? - Answers -
Evaluating results

What is the result of a company increasing the delegation of authority and the span of
control? - Answers -Increased decision-making authority given to employees

Which two key elements does an effective organization include? - Answers -Human
interaction
Structure

Why does a line organizational structure function most effectively in a crisis situation? -
Answers -It establishes a direct flow of authority.

A company might divide itself into smaller groups that best match the types of
customers it serves. What is this is an example of? - Answers -Organization

Which primary driver does management use for an organization's structure? - Answers
-Achievement of company goals

Which step in the organizing process results in management grouping work activities
into units within the organization? - Answers -Departmentalization

A high-tech startup company is launching a marketing campaign for its new social
media portal by highlighting how the portal exceeds the connectivity and collaboration
capabilities of all other social media sites.

Which type of competitive advantage is this company leveraging? - Answers -Product

With which two types of products does a marketing strategy rely on advertising more
than personal selling? - Answers -Accessories to primary products
Consumable supplies

After years of marketing a body lotion, a cosmetics company begins promoting the
lotion as an insect repellent as well.

In which three product life cycle extension strategies did this company engage? -
Answers -Adding new users
Increasing frequency of use
Finding new uses for the product

What are three qualities of strong brand equity? - Answers -Awareness
Loyalty

, Favorable images

A customer intends to purchase her favorite cereal. It is out of stock, so she purchases
an alternative brand of cereal instead.

Which stage of brand loyalty is this customer in? - Answers -Brand equity

Which manufacturer distribution model is enhanced by the shipping and tracking
capabilities of a global package delivery service? - Answers -Direct

Which three tasks are key responsibilities of operations managers? - Answers -
Planning the overall production process
Determining the best layout for the firm's facilities
Implementing the production plan

Which two characteristics does a Just-In-Time (JIT) System have? - Answers -
Production using JIT reduces a firm's inventory costs.
A JIT system seeks to eliminate anything that does not add value in operations
activities.

Which aspect of operations management do the ISO 9000 standards address? -
Answers -Establishment of effective quality systems

Which manufacturing model uses technology to produce small runs of customized
products cost effectively? - Answers -Flexible

Which two of the following distribution channels would take title of the products they
handle? - Answers -Limited-function merchant wholesaler
Full-function merchant wholesaler

Which economic graph is used by organizations to regulate production by predicting the
amount of product buyers will purchase at different prices? - Answers -Demand curve

Which two factors drive demand in a microeconomic system? - Answers -Component
shortage
Price of substitute goods

How does a sudden shortage of a commodity product affect the immediate demand for
the product at its current price? - Answers -Demand increases

Which two impacts result from a nation's increase in productivity? - Answers -Economy
expands
Personal wealth increases

For which two purposes will the U.S. Federal Reserve System follow an expansionary
monetary policy? - Answers -To encourage bankers to make loans

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