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BUS 215 CHAPTER 5 QUIZ

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BUS 215 CHAPTER 5 QUIZ Using language to imply someone is too immature or too frail to perform his or her duties is an example of which of the following? - CORRECT ANSWER-Age bias Which of the following is an example of bias-free language? - CORRECT ANSWER-Mary Jones just joined our trust department Rewording sentences to use no pronoun at all rather than referring to all individuals as "he" is a way to avoid which of the following? - CORRECT ANSWER-gender bias Jonathan is a marriage counselor. His clients describe their problems and he helps them focus on their issues, not on their emotions. Which of the following is he demonstrating? - CORRECT ANSWER Objectivity Which of the following BEST describes the difference between style and tone? - CORRECT ANSWER Style involves word choice; tone involves the impression your message makes. Which of the following sentences is written in active voice? - CORRECT ANSWER-You sent the product to the wrong address Which of the following BEST describes the use of stuffy language? - CORRECT ANSWER-Stuffy language is too formal and wordy for appropriate business communication Which of the following BEST describes the use of conversational language? - CORRECT ANSWER Conversational language is appropriately casual but not overly casual, so it is just right for business communication. Which of the following is true regarding style? - CORRECT ANSWER-Style involves word choice Which of the following is a general guideline for writing business messages? - CORRECT ANSWER-Be careful with intimacy A term or phrase so common that it has lost some of its power to communicate is known as which of the following? - CORRECT ANSWER-cliche

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