L&E TEST 5 QUESTIONS AND CORRECT
ANSWERS.
Motivation
The forces either internal or external to a person that arouse enthusiasm and persistence to pursue
a certain course of action
A Simple Model of Motivation
Need --> Behavior --> Rewards --> Feedback
Need
Creates desire to fulfill needs (money, friendship, recognition, achievement)
Behavior
Results in actions to fulfills needs
Rewards
Satisfy needs; intrinsic or extrinsic rewards
Feedback
Reward informs person whether behavior was appropriate and should be used again
What is the importance of motivation?
It can lead to behaviors that reflect high performance within organizations
Intrinsic Rewards
Internal satisfactions a person receives in the process of performing a particular action
Intrinsic Reward
A ________________ is internal and under the control of the individual, such as to engage in
task behavior to satisfy a need for competency and self-determination
Extrinsic Rewards
, Rewards given by another person, typically a supervisor, such as pay increases and promotions
Extrinsic Rewards
_______________ compel individuals to engage in a task behavior for an outside source that
provides what they need, such as money to survive in modern society
TRUE/FALSE: Although extrinsic rewards are important, leaders work especially hard to
help followers achieve intrinsic rewards
TRUE
Intrinsic rewards appeal to.....
Higher order needs such as for accomplishment, competence, fulfillment, and self-determination
Extrinsic rewards appeal to....
Lower order needs such as for material comfort and basics safety and security
Conventional Management
Appeal to individual's lower, basic needs and rely on extrinsic rewards and punishments to
motivate people to behave in desired ways
Leadership Approach
Strives to motivate people by providing them with the opportunity to satisfy higher needs and
become intrinsically rewarded
TRUE/FALSE: What is intrinsically rewarding to one individual may not be so to another
TRUE
One way in which leaders try to enable all followers to to achieve intrinsic rewards is by...
Giving them more control over their own work and the power to affect outcomes
Ideally, work behaviors should....
Satisfy both lower and higher needs, as well as serve the mission of the organization
Quadrant I: Extrinsic Positive Approach
ANSWERS.
Motivation
The forces either internal or external to a person that arouse enthusiasm and persistence to pursue
a certain course of action
A Simple Model of Motivation
Need --> Behavior --> Rewards --> Feedback
Need
Creates desire to fulfill needs (money, friendship, recognition, achievement)
Behavior
Results in actions to fulfills needs
Rewards
Satisfy needs; intrinsic or extrinsic rewards
Feedback
Reward informs person whether behavior was appropriate and should be used again
What is the importance of motivation?
It can lead to behaviors that reflect high performance within organizations
Intrinsic Rewards
Internal satisfactions a person receives in the process of performing a particular action
Intrinsic Reward
A ________________ is internal and under the control of the individual, such as to engage in
task behavior to satisfy a need for competency and self-determination
Extrinsic Rewards
, Rewards given by another person, typically a supervisor, such as pay increases and promotions
Extrinsic Rewards
_______________ compel individuals to engage in a task behavior for an outside source that
provides what they need, such as money to survive in modern society
TRUE/FALSE: Although extrinsic rewards are important, leaders work especially hard to
help followers achieve intrinsic rewards
TRUE
Intrinsic rewards appeal to.....
Higher order needs such as for accomplishment, competence, fulfillment, and self-determination
Extrinsic rewards appeal to....
Lower order needs such as for material comfort and basics safety and security
Conventional Management
Appeal to individual's lower, basic needs and rely on extrinsic rewards and punishments to
motivate people to behave in desired ways
Leadership Approach
Strives to motivate people by providing them with the opportunity to satisfy higher needs and
become intrinsically rewarded
TRUE/FALSE: What is intrinsically rewarding to one individual may not be so to another
TRUE
One way in which leaders try to enable all followers to to achieve intrinsic rewards is by...
Giving them more control over their own work and the power to affect outcomes
Ideally, work behaviors should....
Satisfy both lower and higher needs, as well as serve the mission of the organization
Quadrant I: Extrinsic Positive Approach
