NCCT MOA Practice Test Questions and
Answers
When retrieving a patient's health history which section of the EMR should the office
assistant look in? - ANS-Demographics
While in putting a patient's medical record the monitor goes black the medical office
assistant notices that the modem is still on. which of the following should the assistant
check first? - ANS-Connections
Which of the following mail classifications is the most cost efficient for sending an office
newsletter to patients and associates - ANS-Standard
Which of the following software auto mates many of the administrative and financial
tasks in a medical office - ANS-Practice management
The medical office has just switched over to a tablet-based EMR which of the following
are appropriate uses of these devices? (select the two correct answers) - ANS-Storing
tablets in a locked cabinet routinely requiring changing user specific passwords on a set
schedule
The transfer of information such as patient eligibility payment remittance claims claims
status authorizations and referrals are addressed under the HIPAA administrative
simplification and compliance act as electronic - ANS-Data interchange
Which of the following is an inappropriate complimentary closing for a business letter -
ANS-Wishing you the best
Which of the following are typically included in an advance directive (select the three
correct answers) - ANS-A) do not resuscitate (DNR) orders
B) living wills
C) Health care proxies
Completion of this task the medical office assistant alerts the doctor that the patient is
ready for the procedure this scenario is an example of - ANS-Informed consent
The medical office assistant is helping a patient who has arrived accidentally on a day
when no clinicians are in the clinic the patient is asking for a refill of her prescription the
medical office assistant is familiar with the patient and knows she receives the same
medication each visit the medical office assistant should - ANS-Apologize politely
decline the patient's request and offer to reschedule the visit
Answers
When retrieving a patient's health history which section of the EMR should the office
assistant look in? - ANS-Demographics
While in putting a patient's medical record the monitor goes black the medical office
assistant notices that the modem is still on. which of the following should the assistant
check first? - ANS-Connections
Which of the following mail classifications is the most cost efficient for sending an office
newsletter to patients and associates - ANS-Standard
Which of the following software auto mates many of the administrative and financial
tasks in a medical office - ANS-Practice management
The medical office has just switched over to a tablet-based EMR which of the following
are appropriate uses of these devices? (select the two correct answers) - ANS-Storing
tablets in a locked cabinet routinely requiring changing user specific passwords on a set
schedule
The transfer of information such as patient eligibility payment remittance claims claims
status authorizations and referrals are addressed under the HIPAA administrative
simplification and compliance act as electronic - ANS-Data interchange
Which of the following is an inappropriate complimentary closing for a business letter -
ANS-Wishing you the best
Which of the following are typically included in an advance directive (select the three
correct answers) - ANS-A) do not resuscitate (DNR) orders
B) living wills
C) Health care proxies
Completion of this task the medical office assistant alerts the doctor that the patient is
ready for the procedure this scenario is an example of - ANS-Informed consent
The medical office assistant is helping a patient who has arrived accidentally on a day
when no clinicians are in the clinic the patient is asking for a refill of her prescription the
medical office assistant is familiar with the patient and knows she receives the same
medication each visit the medical office assistant should - ANS-Apologize politely
decline the patient's request and offer to reschedule the visit
