NCCT Medical Assistant Exam Review-
Graded A
HIPAA A new patient comes to the window to find out what the abbreviation LMP on her
form means. The medical office assistant blurts out the snawer for the office to hear. Which of
the following standards has the medical office assistant violated?
A. HITECH
B. HIPAA
C. JCAHO
D. Medicare
B The most effective method to manage patient statements and other financial invoices as
well as avoid payment delays is to
A. write off overdue balances
B. use a bimonthly billing system
C. collect fees at the time of service
D. issue periodic reminders
D If a provider charges for services that were not performed, it is considered
A. a clerical error
B. malpractice
C. a HIPAA violation
D. fraud
B A list of all account balances and the amounts owed to the medical practice at the end of
the day is called an
A. aging summary analysis
B. accounts receivable report
C. insurance aging report
D. accounts payable report
A The medical office has experiences a breach of patient information involving 200 patients
including Medicare patients. Which of the following should the medical office notify first
regarding the breach?
A. Department of Health and Human Services (DHHS)
B. the affected patients
C. Center for Medicare and Medicaid Services(CMS)
D. Office of Civil Rights
D Which of the following is the most likely cause of the deposits not agreeing with the
credits on the day sheet or the patient ledgers?
A. There are duplicate cards.
B. Cash is missing
C. The bank made an error.
D. Payment is misplaced.
, A Which of the following patient documents should a medical office assistant refer to in
order to complete the patient information question block section of the CMS-1500 form?
A. the registration form
B. the HIPAA form
C. the health history form
D. the release form
C An established patient came into the office for a follow-up appointment after an ER visit
due to shortness of breath. The patient was stabilized and released from the ER the same day.
The office physician plans to perform an ECG to check for any abnormalitites. Which of the
following is the physician likely to request from emergency room/hospital?
A. pathology report
B. intake records
C. discharge summary
D. home health care report
D The patient is insisting she should not have to pay another co-pay for a second clinic visit
for the same complaint. The medical office assistant should explain that co-pays
A. can be prorated for return visits.
B. are obtained for each visit that is submitted to the insurer for payment.
C. can be waived by the insurance plan if the patient calls ahead of time.
D. are required by insurance companies until the co-pay limit has been achieved.
B Hospitalization benefits under insurance plans are usually limited to a total monetary
amount or a maximum number of
A. diagnoses
B. days
C. procedures
D. weeks
A The most effective way to describe office policies and procedures to patients is to
A. create an office brochure that states the office policies and procedures
B. wait until a patient asks and then give them the appropriate information.
C. state the policies and procedures in the office voicemail greeting.
D. email the policies and procedures to the patients after each appointment.
A Which of the following USPS mailing services should the medical office assistant select
when mailing routine patient records to an insurance carrier?
A. certified mail
B. parcel post
C. media mail
D. standard mail
D The medical office assistant is calling patients to give them the results of their lab tests.
One patient has a durable power of attorney on file in the office. This permits the medical office
assistant to
A. waive violations of the HIPAA privacy rule.
B. disclose the results to whoever answers the phone at the patient's residence
C. fax lab results to other medical providers.
D. disclose results to specified individuals.
B The medical office assistant is employed by a multiple physician doctor's office and a
patient enters the office complaining of chest pain and passes out. A code was called and 2
Graded A
HIPAA A new patient comes to the window to find out what the abbreviation LMP on her
form means. The medical office assistant blurts out the snawer for the office to hear. Which of
the following standards has the medical office assistant violated?
A. HITECH
B. HIPAA
C. JCAHO
D. Medicare
B The most effective method to manage patient statements and other financial invoices as
well as avoid payment delays is to
A. write off overdue balances
B. use a bimonthly billing system
C. collect fees at the time of service
D. issue periodic reminders
D If a provider charges for services that were not performed, it is considered
A. a clerical error
B. malpractice
C. a HIPAA violation
D. fraud
B A list of all account balances and the amounts owed to the medical practice at the end of
the day is called an
A. aging summary analysis
B. accounts receivable report
C. insurance aging report
D. accounts payable report
A The medical office has experiences a breach of patient information involving 200 patients
including Medicare patients. Which of the following should the medical office notify first
regarding the breach?
A. Department of Health and Human Services (DHHS)
B. the affected patients
C. Center for Medicare and Medicaid Services(CMS)
D. Office of Civil Rights
D Which of the following is the most likely cause of the deposits not agreeing with the
credits on the day sheet or the patient ledgers?
A. There are duplicate cards.
B. Cash is missing
C. The bank made an error.
D. Payment is misplaced.
, A Which of the following patient documents should a medical office assistant refer to in
order to complete the patient information question block section of the CMS-1500 form?
A. the registration form
B. the HIPAA form
C. the health history form
D. the release form
C An established patient came into the office for a follow-up appointment after an ER visit
due to shortness of breath. The patient was stabilized and released from the ER the same day.
The office physician plans to perform an ECG to check for any abnormalitites. Which of the
following is the physician likely to request from emergency room/hospital?
A. pathology report
B. intake records
C. discharge summary
D. home health care report
D The patient is insisting she should not have to pay another co-pay for a second clinic visit
for the same complaint. The medical office assistant should explain that co-pays
A. can be prorated for return visits.
B. are obtained for each visit that is submitted to the insurer for payment.
C. can be waived by the insurance plan if the patient calls ahead of time.
D. are required by insurance companies until the co-pay limit has been achieved.
B Hospitalization benefits under insurance plans are usually limited to a total monetary
amount or a maximum number of
A. diagnoses
B. days
C. procedures
D. weeks
A The most effective way to describe office policies and procedures to patients is to
A. create an office brochure that states the office policies and procedures
B. wait until a patient asks and then give them the appropriate information.
C. state the policies and procedures in the office voicemail greeting.
D. email the policies and procedures to the patients after each appointment.
A Which of the following USPS mailing services should the medical office assistant select
when mailing routine patient records to an insurance carrier?
A. certified mail
B. parcel post
C. media mail
D. standard mail
D The medical office assistant is calling patients to give them the results of their lab tests.
One patient has a durable power of attorney on file in the office. This permits the medical office
assistant to
A. waive violations of the HIPAA privacy rule.
B. disclose the results to whoever answers the phone at the patient's residence
C. fax lab results to other medical providers.
D. disclose results to specified individuals.
B The medical office assistant is employed by a multiple physician doctor's office and a
patient enters the office complaining of chest pain and passes out. A code was called and 2
