NCCT - Exam Questions with Verified
Solutions
"I will take prescribed medications regularly at the same time each day.", "I will monitor
my blood pressure and record readings daily.", "I will incorporate moderate exercise into
my daily routine." - ANS-The medical assistant reviews instructions with the patient with
hypertension about techniques to manage this condition at home. Which of the following
statements by the patient indicates teaching has been successful? (Select the three (3)
correct answers.)
"It's best to use the outer edge of the middle or ring finger on your left hand when doing
your finger stick." - ANS-The physician orders a random blood sugar on an adult patient
newly diagnosed with diabetes who is right hand dominant. The medical assistant
notices inappropriate puncture markings on the patient's fingers. Which of the following
statements should the medical assistant use when re-educating the patient in capillary
puncture?
"No, the medical records belong to the practice, but you have the right to a copy" - ANS-
the medical office assistant is confronted by a patient who wants the practice turn over
her medical records. The assistant's correct response would be
"Tell me more about how this approach has worked for you." - ANS-A patient expresses
cultural beliefs about an alternative method of pain management that differs from the
medical assistant's own view. How should the medical assistant respond?
"tell me what brings you in today?' - ANS-which of the following statements reflects
open-ended communication?
"Tell me what brings you in today." - ANS-Which of the following statements reflects
open ended communication
$485.00 - ANS-the patient has a 70/30 plan with a deductible of $1500.00 and $150.00
of the deductible has been met. the patient also has a co-pay of $35.00. today's visit is
$450.00. how much should be collected from the patient?
0.06-0.10 seconds - ANS-What is the approximate amount of time for the QRS complex
to record on an ECG?
1. do-not-resuscitate "DNR"
2. livings wills
,3.health care proxies - ANS-which of the following are typically included in an advance
directive?
1. double booking
2. wave
3. modified wave - ANS-which of the following scheduling types will allow mire than one
patient to be scheduled at the same time with multiple physicians
1. laboratory charges are billed out by the lab independent of the practice.
2. laboratory charges are separate category on most insurance plans - ANS-a patient
has come into the clinic to dispute a charge recieved from an outside testing lab. which
of the following should the medical office assistant tell the patient?
1. number of pages
2. fax number
3. name of recipient and sender - ANS-a patient wants her chest x-ray report faxed to
her cardiologist's office, where is a consent form on file signed in her medical record.
which of the following information should the fax cover sheet have?
1. parents reporting that a young child with multiple large bruises ans a broken femur
has fallen
2. multiple family members testing positive for salmonella after a family reunion - ANS-
which of the following is the medical office assistant required by law to report?
1. Review the complete medical documentation
2. identify the main term for each procedure
3. locate the main terms in the CPT index
4. verify the CPT coke in the main text
5. determine and abstract the modifiers from the visit documentation - ANS-place the
following steps in the correct order for assigning CPT codes
1. the name of the person calling
2. the caller's return number
, 3. the date and time of the call - ANS-which of the following pieces of information should
be included when taking a routine telephone message?
1.) verify the mailing address on file in the clinic database 2.) document the postmark
date 3.)Prepare a new envelope with the corrected address and new postage - ANS-
The post office returns a patient's bill to the clinic with the notion address unknown
which of the following steps are appropriate and handling in this situation
10 mm laceration noted above the left eye. - ANS-When reviewing a patient's SOAP
note in the medical record, which of the following documentation entries is an example
of objective data?
10 yrs - ANS-For how many years should a provider store medical records (select the
least number of years that maintains compliance with state and federal regulations)?
162/96 mmHg, 138/98 mmHg, 92/44 mmHg - ANS-The medical assistant is caring for
an adult patient with a history of coronary artery disease. Which of the following BP
measurements should prompt the medical assistant to notify the health care provider?
(Select the three (3) correct answers.)
21-23 - ANS-Which needle gauge is the most commonly used for venipuncture?
21-23 - ANS-Which of the following needle gauges is most commonly use for
venipuncture
250 milligrams now and 150 milligrams every two hours - ANS-250 p.o stat, 150 mg q 2
hours
3.6 ML - ANS-91 MGs
3.6 mL - ANS-A pediatric patient has been diagnosed with a mild skin infection and the
physician orders Amoxicillin. The ordered dose (based on today's weight) is 91 mg
every 8 hours. The patient is to receive a first dose of medication before leaving the
office and the suspension available is 125 mg/5 mL. How much medication should the
medical assistant administer?
a neurologist seeing a patient on a consult - ANS-when managing multiple incoming
calls, the medical office assistant should handle which of the following calls first?
A patient reporting a high fever, stiff neck, blurry vision, and petechial rash. - ANS-The
medical assistant should place which of the following patients arriving to the medical
office screening area in immediate isolation?
a polycup containing urine splashed into the eye of an employee - ANS-For which of the
following incidents is employer provided post-exposure follow-up indicated?
Solutions
"I will take prescribed medications regularly at the same time each day.", "I will monitor
my blood pressure and record readings daily.", "I will incorporate moderate exercise into
my daily routine." - ANS-The medical assistant reviews instructions with the patient with
hypertension about techniques to manage this condition at home. Which of the following
statements by the patient indicates teaching has been successful? (Select the three (3)
correct answers.)
"It's best to use the outer edge of the middle or ring finger on your left hand when doing
your finger stick." - ANS-The physician orders a random blood sugar on an adult patient
newly diagnosed with diabetes who is right hand dominant. The medical assistant
notices inappropriate puncture markings on the patient's fingers. Which of the following
statements should the medical assistant use when re-educating the patient in capillary
puncture?
"No, the medical records belong to the practice, but you have the right to a copy" - ANS-
the medical office assistant is confronted by a patient who wants the practice turn over
her medical records. The assistant's correct response would be
"Tell me more about how this approach has worked for you." - ANS-A patient expresses
cultural beliefs about an alternative method of pain management that differs from the
medical assistant's own view. How should the medical assistant respond?
"tell me what brings you in today?' - ANS-which of the following statements reflects
open-ended communication?
"Tell me what brings you in today." - ANS-Which of the following statements reflects
open ended communication
$485.00 - ANS-the patient has a 70/30 plan with a deductible of $1500.00 and $150.00
of the deductible has been met. the patient also has a co-pay of $35.00. today's visit is
$450.00. how much should be collected from the patient?
0.06-0.10 seconds - ANS-What is the approximate amount of time for the QRS complex
to record on an ECG?
1. do-not-resuscitate "DNR"
2. livings wills
,3.health care proxies - ANS-which of the following are typically included in an advance
directive?
1. double booking
2. wave
3. modified wave - ANS-which of the following scheduling types will allow mire than one
patient to be scheduled at the same time with multiple physicians
1. laboratory charges are billed out by the lab independent of the practice.
2. laboratory charges are separate category on most insurance plans - ANS-a patient
has come into the clinic to dispute a charge recieved from an outside testing lab. which
of the following should the medical office assistant tell the patient?
1. number of pages
2. fax number
3. name of recipient and sender - ANS-a patient wants her chest x-ray report faxed to
her cardiologist's office, where is a consent form on file signed in her medical record.
which of the following information should the fax cover sheet have?
1. parents reporting that a young child with multiple large bruises ans a broken femur
has fallen
2. multiple family members testing positive for salmonella after a family reunion - ANS-
which of the following is the medical office assistant required by law to report?
1. Review the complete medical documentation
2. identify the main term for each procedure
3. locate the main terms in the CPT index
4. verify the CPT coke in the main text
5. determine and abstract the modifiers from the visit documentation - ANS-place the
following steps in the correct order for assigning CPT codes
1. the name of the person calling
2. the caller's return number
, 3. the date and time of the call - ANS-which of the following pieces of information should
be included when taking a routine telephone message?
1.) verify the mailing address on file in the clinic database 2.) document the postmark
date 3.)Prepare a new envelope with the corrected address and new postage - ANS-
The post office returns a patient's bill to the clinic with the notion address unknown
which of the following steps are appropriate and handling in this situation
10 mm laceration noted above the left eye. - ANS-When reviewing a patient's SOAP
note in the medical record, which of the following documentation entries is an example
of objective data?
10 yrs - ANS-For how many years should a provider store medical records (select the
least number of years that maintains compliance with state and federal regulations)?
162/96 mmHg, 138/98 mmHg, 92/44 mmHg - ANS-The medical assistant is caring for
an adult patient with a history of coronary artery disease. Which of the following BP
measurements should prompt the medical assistant to notify the health care provider?
(Select the three (3) correct answers.)
21-23 - ANS-Which needle gauge is the most commonly used for venipuncture?
21-23 - ANS-Which of the following needle gauges is most commonly use for
venipuncture
250 milligrams now and 150 milligrams every two hours - ANS-250 p.o stat, 150 mg q 2
hours
3.6 ML - ANS-91 MGs
3.6 mL - ANS-A pediatric patient has been diagnosed with a mild skin infection and the
physician orders Amoxicillin. The ordered dose (based on today's weight) is 91 mg
every 8 hours. The patient is to receive a first dose of medication before leaving the
office and the suspension available is 125 mg/5 mL. How much medication should the
medical assistant administer?
a neurologist seeing a patient on a consult - ANS-when managing multiple incoming
calls, the medical office assistant should handle which of the following calls first?
A patient reporting a high fever, stiff neck, blurry vision, and petechial rash. - ANS-The
medical assistant should place which of the following patients arriving to the medical
office screening area in immediate isolation?
a polycup containing urine splashed into the eye of an employee - ANS-For which of the
following incidents is employer provided post-exposure follow-up indicated?
