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Exam (elaborations)

421 Postal Exam

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2024/2025 Written for academic year
Institution 421 Postal
Course 421 Postal
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421 Postal Exam 421 Postal Exam 421 Postal Exam

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421 Postal Exam
Study online at https://quizlet.com/_2czjin
1. USPS: A business. One stop shopping for all delivery needs. Have the
Monopolyto deliver First Class Mail (FCM).
2. Perception: is REALITY
3. Need: A desire to improve or accomplish something.
4. HAZMAT: Does this package contain anything liquid, fragile, perishable,
poten-tially hazardous, perfume and lithium battery?
5. G.I.S.T.: Greet, Inquire, Suggest, Thank
6. Ready Post: Supplies we sell at Post Office Lobby
7. Engaging Our Customer: Greet
customerAsk the HAZMAT
Offer Express Mail
Offer Insurance and Delivery
ConfirmationOffer additional products
to purchase Provide receipt
8. Express Mail & Priority Mail: Money making products and Premier
Shipping
9. Express Mail: 1-2 Days Guaranteed Delivery
$100 Insurance
CoverageIf it fits it ships.
10. Priority Mail: 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
11. Parcel Select: 70 lbs. max and 130 inches max combined length and
girthGround Delivery (Bulk)
Designed for Large and Medium Mailers
12. Processing Categories::
LetterFlats
Machinable
ParcelIrregular
Parcel Outside
Parcel
13. Letter Size:
Rectangular3 1/2 inches in
height
5 inches in length
.007 inches in thickness (cubic
foot)weigh 3 1/2 ounces
14. FLATS: F -
FlexibleU - Uniformly
1/7

, 421 Postal Exam
Study online at https://quizlet.com/_2czjin
Thick
R - Rectangular
15. Machinable Parcel: Weigh minimum 6 ounces and 25 lbs. max




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