DTC 451 Final Review Exam Questions &
Answers
centralization - ANSWERSthe concentration of decision making and power at the upper levels of
an organization
chain of command - ANSWERSthe vertical relationships between members of an organization
that are based on authority and power
decentralization - ANSWERSthe ability for individuals at lower levels of an organization to make
decisions appropriate to their own areas of responsibility
departmentalization - ANSWERSthe specialization of groups in an organization, which may be
based on product function, clients, location or work processes
division of labor - ANSWERSthe practice of assigning each worker a few, specialized tasks to
perform, rather than a large number of more general tasks
hierarchy - ANSWERSa description of the vertical relationships in an organization, which dictates
the reporting relationship among workers and the various levels of management
internal congruity - ANSWERSconsistency within the organization, r/t managers, employees,
processes, communications, philosophy, culture, and so on. It is the thread that unifies the
whole
lines of authority - ANSWERSthe vertical relationships within an organization; chain of command
, mission statement - ANSWERSthe statement of philosophy or purpose that drives an
organization
organization - ANSWERSa systematic arrangement of people to accomplish a specific purpose
organization chart - ANSWERSa graphic representation of an organization's structure
organizational culture - ANSWERSthe "personality" of an organization
span of control - ANSWERSa measure of the influence a manager has on an organization; usually
measure by the number of people who report to the manager
feedback - ANSWERSoutputs from a system that are recycled as inputs to prevent errors or to
improve the system in the future
inputs - ANSWERSresources brought into a system; for example: money, people, technology and
materials
outcomes - ANSWERSthe term used for outputs in clinical or community nutrition settings
outputs - ANSWERSthe result that occurs when inputs are transformed in a system
transformation - ANSWERSthe production or work of an organization that changes inputs into
outputs
contingency planning - ANSWERSanticipation of the need to make a decision some time in the
future and making the decision in advance so that it can be implemented in a timely manner at
the time it is needed
Answers
centralization - ANSWERSthe concentration of decision making and power at the upper levels of
an organization
chain of command - ANSWERSthe vertical relationships between members of an organization
that are based on authority and power
decentralization - ANSWERSthe ability for individuals at lower levels of an organization to make
decisions appropriate to their own areas of responsibility
departmentalization - ANSWERSthe specialization of groups in an organization, which may be
based on product function, clients, location or work processes
division of labor - ANSWERSthe practice of assigning each worker a few, specialized tasks to
perform, rather than a large number of more general tasks
hierarchy - ANSWERSa description of the vertical relationships in an organization, which dictates
the reporting relationship among workers and the various levels of management
internal congruity - ANSWERSconsistency within the organization, r/t managers, employees,
processes, communications, philosophy, culture, and so on. It is the thread that unifies the
whole
lines of authority - ANSWERSthe vertical relationships within an organization; chain of command
, mission statement - ANSWERSthe statement of philosophy or purpose that drives an
organization
organization - ANSWERSa systematic arrangement of people to accomplish a specific purpose
organization chart - ANSWERSa graphic representation of an organization's structure
organizational culture - ANSWERSthe "personality" of an organization
span of control - ANSWERSa measure of the influence a manager has on an organization; usually
measure by the number of people who report to the manager
feedback - ANSWERSoutputs from a system that are recycled as inputs to prevent errors or to
improve the system in the future
inputs - ANSWERSresources brought into a system; for example: money, people, technology and
materials
outcomes - ANSWERSthe term used for outputs in clinical or community nutrition settings
outputs - ANSWERSthe result that occurs when inputs are transformed in a system
transformation - ANSWERSthe production or work of an organization that changes inputs into
outputs
contingency planning - ANSWERSanticipation of the need to make a decision some time in the
future and making the decision in advance so that it can be implemented in a timely manner at
the time it is needed
