Emergency Medical Dispatch
(EMD)CORRECT 100%
Misconception - ANSWER Callers are too upset to provide accurate and useful
responses to the EMD
EMD - ANSWER determine the nature and severity of the medical incident type
Compassion - ANSWER ___ for others and the desire to help then are two of the most
important characteristics of a good EMD
A successful EMD effectively - ANSWER ___ handles the emotional stress involved on
caller/patient crisis situations and clearly guides callers in these situations
EMD - ANSWER ___ gather(s) information from callers, prioritizes that information and
consolidates that information in a useful format.
EMD - ANSWER ___ ensure the safety of the patient, bystanders and responders.
EMD - ANSWER ___ instruction to callers that will help them prepare for the arrival of
responders, based on the instructions of the EMDPRS
Call Receiving - ANSWER ___ : In this phase an EMD takes an incoming xall and goes
through and "all-caller interrogation" sequence.
Location? - ANSWER Location of Patient
What? - ANSWER Nature of emergency
How? - ANSWER How it occured
Who? - ANSWER To whom it occurred
When? - ANSWER When did it occur
Dispatch - ANSWER ___ : The EMD turns to the proper protocol. This protocol provides
the proper response mode. Response mode are pre-determined by local medicL
authorities for the most effective response to the call type.
Post Dispatch - ANSWER ___ : Once resources have been dispatched. the EMD
engages in preparing the caller/patient for the arrival of responding EMS personal
Basic Life Support (BLS) Advanced life support (ALS) - ANSWER Generally, there are
multiple types of responding resources available in many EMS systems. They are
, defined at the state and local level. These resources vary in the type of equipment
carried, patients transport capability treatments that can be provided and the training
that the attending personnel have received.
Emergency Rule - ANSWER States that one who is faced with an emergency cannot be
held to the same stranded of conduct that he/she would otherwise be held to when not
faced with such a situation.
Foreseeability - ANSWER Refers to the fact that you must rely solely on the information
you get from callers
Detrimental Reliance - ANSWER A person expects that a certain action will be taken
based on Thales fact that it has been reported in the media, public education or through
simple reasonable expectation.
Damages - ANSWER Anything awarded to winning plaintiffs. In negligence lawsuits,
damages can be both "Compensation" and punitive compensatory damages are those
that involve repaying plaintiffs for money they have lost. Punitive damages are those
used to punish a defendant.
Implied Consent - ANSWER Refers to situations where if patients are unconscious and
can't respond, it is safe to assume that they would want your help.
Good Samaritan Laws - ANSWER Do not apply to you while on the job
Governmental Immunity - ANSWER Provided by 911 or EMS laws and only apply to
cases of simple negligence and only public agencies.
Confidentiality - ANSWER You can't relate information Bouton patients names
Confidentiality - ANSWER can't talk about what the patient said
Confidentiality - ANSWER can't talk about unusual behaviors that are not related to
medical condition unless danger exists (to responders)
Confidentiality - ANSWER can't talk about aspects of a patient's lifestyle
EMDs should be certified as CPR Instructors. - ANSWER
ATSM standards - ANSWER Do not require that EMDs be certified as instructors
EMDs should have advanced medical knowledge - ANSWER The EMD is operating in a
blind environment, having actual hands on advanced medical knowledge is not
required. the basics medical concepts presented this NHTSA curriculum provide
sufficient medical knowledge for the EMD to operate efficiently.
(EMD)CORRECT 100%
Misconception - ANSWER Callers are too upset to provide accurate and useful
responses to the EMD
EMD - ANSWER determine the nature and severity of the medical incident type
Compassion - ANSWER ___ for others and the desire to help then are two of the most
important characteristics of a good EMD
A successful EMD effectively - ANSWER ___ handles the emotional stress involved on
caller/patient crisis situations and clearly guides callers in these situations
EMD - ANSWER ___ gather(s) information from callers, prioritizes that information and
consolidates that information in a useful format.
EMD - ANSWER ___ ensure the safety of the patient, bystanders and responders.
EMD - ANSWER ___ instruction to callers that will help them prepare for the arrival of
responders, based on the instructions of the EMDPRS
Call Receiving - ANSWER ___ : In this phase an EMD takes an incoming xall and goes
through and "all-caller interrogation" sequence.
Location? - ANSWER Location of Patient
What? - ANSWER Nature of emergency
How? - ANSWER How it occured
Who? - ANSWER To whom it occurred
When? - ANSWER When did it occur
Dispatch - ANSWER ___ : The EMD turns to the proper protocol. This protocol provides
the proper response mode. Response mode are pre-determined by local medicL
authorities for the most effective response to the call type.
Post Dispatch - ANSWER ___ : Once resources have been dispatched. the EMD
engages in preparing the caller/patient for the arrival of responding EMS personal
Basic Life Support (BLS) Advanced life support (ALS) - ANSWER Generally, there are
multiple types of responding resources available in many EMS systems. They are
, defined at the state and local level. These resources vary in the type of equipment
carried, patients transport capability treatments that can be provided and the training
that the attending personnel have received.
Emergency Rule - ANSWER States that one who is faced with an emergency cannot be
held to the same stranded of conduct that he/she would otherwise be held to when not
faced with such a situation.
Foreseeability - ANSWER Refers to the fact that you must rely solely on the information
you get from callers
Detrimental Reliance - ANSWER A person expects that a certain action will be taken
based on Thales fact that it has been reported in the media, public education or through
simple reasonable expectation.
Damages - ANSWER Anything awarded to winning plaintiffs. In negligence lawsuits,
damages can be both "Compensation" and punitive compensatory damages are those
that involve repaying plaintiffs for money they have lost. Punitive damages are those
used to punish a defendant.
Implied Consent - ANSWER Refers to situations where if patients are unconscious and
can't respond, it is safe to assume that they would want your help.
Good Samaritan Laws - ANSWER Do not apply to you while on the job
Governmental Immunity - ANSWER Provided by 911 or EMS laws and only apply to
cases of simple negligence and only public agencies.
Confidentiality - ANSWER You can't relate information Bouton patients names
Confidentiality - ANSWER can't talk about what the patient said
Confidentiality - ANSWER can't talk about unusual behaviors that are not related to
medical condition unless danger exists (to responders)
Confidentiality - ANSWER can't talk about aspects of a patient's lifestyle
EMDs should be certified as CPR Instructors. - ANSWER
ATSM standards - ANSWER Do not require that EMDs be certified as instructors
EMDs should have advanced medical knowledge - ANSWER The EMD is operating in a
blind environment, having actual hands on advanced medical knowledge is not
required. the basics medical concepts presented this NHTSA curriculum provide
sufficient medical knowledge for the EMD to operate efficiently.
