Double-bind - CORRECT ANSWER-a conflict created when a person receives
contradictory messages in an important relationship and cannot leave or comment on
the relationship.
Institutional Discrimination - CORRECT ANSWER-Prejudicial treatment in organizations
based on official policies, overt behaviors, or behavior that may be covert by approved
by those in power.
Institutional Racism - CORRECT ANSWER-Unequal outcomes for people of color,
beliefs that someone of a different race is inferior.
Discrimination - CORRECT ANSWER-The prejudicial and negative treatment of people
based on identifiable characteristics such as race, gender, or ethnicity. 2) the process of
distinguishing two objects from one another.
Ethnocentrism - CORRECT ANSWER-an orientation or set of beliefs that one's own
culture, racial, or ethnic group, or nations inherently superior to others.
Racism - CORRECT ANSWER-stereotyping and generalizing about people, usually
negatively, because of their race, commonly a basis of discrimination. Remember
racism is an ideology.
Goal of case management - CORRECT ANSWER-the primary goal of case
management is to optimize client functioning by providing quality services in the most
efficient and effector manor to individuals with multiple complex needs.
Reframing - CORRECT ANSWER-a technique used by many family therapists to help
families understand a symptom or pattern of behavior by seeing it in a different context.
For example, a family might see a child who is being disrespectful or detached from the
family. By reframing the problem we can look at the entire family as a family problem or
a response that the child is independent.
Social Work Obligation with Suicide - CORRECT ANSWER-Social worker must report if
they believe a person will seriously harm themselves or others.
Empathy - CORRECT ANSWER-Understanding of another's feelings the ability to
identify with and understand somebody else's feelings or difficulties. It is important to
convey to the client that you understand how the feel.
, ethics of social work - CORRECT ANSWER-Service, Social justice, integrity,
competence, dignity and worth of a person, importance of human relationships.
Freud's Stages - CORRECT ANSWER-Oral (0-18 months)
Anal (18-36)
Phallic (3-6 years)
Latency (6-11 years)
Genital (11-19 years)
Projection - CORRECT ANSWER-taking our own unacceptable qualities, feelings and
ascribing them to other people.
Intellectualization - CORRECT ANSWER-reduction of anxiety by thinking about events
in a cold, clinical way to avoid emotions.
Client Empowerment - CORRECT ANSWER-help client to assume personal
responsbility
Most common suicide methods - CORRECT ANSWER-guns- 60 percent of all suicides
(80 percent by white males)
Men-hanging
Women- self-poisoning including overdose men more lethal female more often
Reaction Formation - CORRECT ANSWER-Reduces anxiety by taking up the opposite
feelings, impulses or behaviors.
Systematic Desensitization - CORRECT ANSWER-anxiety-producing stimulus is paired
with relaxing response so that eventually anxiety-producing stimulus produces a
relaxation response.
Cognitive Approach - CORRECT ANSWER-Human functioning is seen as a product of
reciprocal interaction between personal and environmental variables. Emphasis is
placed on cognitive skills from problem-solving.
Partialization - CORRECT ANSWER-Work with the client to break the problem into
manageable sub-goals.
Self-determination - CORRECT ANSWER-Determination of one's own fate or course of
action without compulsion- never develop the plan, the contract, intervention, plan or
make goals, without the input of client with the client.
Safety Net Approach - CORRECT ANSWER-the idea that if some social service
programs are eliminated through economic cutbacks, benefits, and programs of last
resort will remain for individuals or families that cannot find needed resources on their
own.