ETA CPP PRACTICE EXAM 2025 WITH ALL CORRECT &
VERIFIED ANSWERS (UPDATED TO PASS)
A Parts Manufacturer with a tiered-pricing setup (two Buckets) keys a Visa Business Credit Card
information that qualifies for Visa's business to business interchange qualification. What rate will the
merchant pay on this transaction? Correct answer-non-qualified
When using the gross discount method, what are discount fees charged on? Correct answer-
If a Merchant contacts the payments professional and inquires about any early termination fees
(ETF), to what should the payments professional be alerted? Correct answer-The Merchant may be
thinking of closing their account
What is the BEST solution for a payments professional to suggest to a merchant who is experiencing
intermittent batching errors while processing on a VoIP line with an IP-capable terminal Correct
answer-
Which of the following represents the BEST justification for using a payments gateway? Correct
answer-
Which is the BEST description of a payment professionals goals during communication with a
perspective merchant? Correct answer-
What should a payment professional collect from a merchant to submit with the merchant
application for a public corporation Correct answer-Financials
During review of a potential e-commerce merchant's website, which of the following information
MUST be present for approval of a merchant account Correct answer-Delivery policy, currency
conversion, and export restrictions
During a meeting with a potential merchant, the merchant mentions to the payment profession that,
on occasion, credit cards are used to get cash out of the till. How should the payment professional
proceed with the conversation? Correct answer-
Which technique is MOST likely to increase a payments professionals success rates? Correct
answer-Disclose all pricing and terms prior to contract execution
During the review of a lead list, what action should a payments professional take First to maximize
lead approval potential? Correct answer-
A payments professional submits an application for a large e-commerce merchant, but is declined by
the processor due to pricing concerns. What could the payments professional have done prior to
submitting the application in order to better foresee the processors decision? Correct answer-
In addition to interchange fees, what transaction related costs can a merchant most likely expect to
pay when accepting credit and debit cards? Correct answer-Assessment fees
Which Peripheral device reads magnetic ink character recognition (MICR) information on checks?
Correct answer-
, Which method is BEST for helping a merchant solve an equipment issue over the phone Correct
answer-
What is the MOST appropriate software application for a credit card terminal used by a retail
merchant who wants an automatic batch at the end of a business day? Correct answer-Host
When proposing check processing services to be included in a merchants existing terminal, what
steps should be taken to ensure the ability to process transaction? Correct answer-
During the initial sales process, a payments professional realizes that the merchant is paying itemized
cost for terminals, gift cards, and a reward program. The merchant would like to lower rates but
enjoy all ancillary products offered. Which is the BEST action for the payments professional to take?
Correct answer-Discuss the advantages of bundled packages
Why is it important that all data points on the application are accurate? Correct answer-
A Strong Competitor has been taking business away from a payments professionals portfolio. What is
the BEST strategy for the payments professional to take in order to remain competitive? Correct
answer-
What are the best ways to set a good example for your merchants in the area of PCI compliance/Data
Security Correct answer-
What is the BEST course of action for payments professionals who are faced with a question that
they do not know how to answer? Correct answer-
Which of the following techniques is BEST for managing customer expectations? Correct answer-
Set realistic expectations
A payments professional believes that a prospective client with a large customer base would benefit
from the use of a PCI- complaint credit card storage module. However, prior to offering the solution,
the payments professional needs to identify the merchants key pain points and goals. As a part of the
discovery process, which of the following questions would BEST elicit the merchants need to
implement the solution? Correct answer-How would the option of removing data from your
system improve business risk and PCI compliance efforts
What is needed to properly troubleshoot potential installation or operation issues a merchant might
be having? Correct answer-Knowlege of types of terminals and POS systems that are compatible
with the processor and of the exact way the merchant prefers specific solutions to process
Which is a benefit of near-field communication (NFC) payments for a merchant who accepts them?
Correct answer-
How should a merchant react if a check that is over the approved check amount needs to be
accepted? Correct answer-Contact the check processor/merchant processor and provide the
information about the transaction and the check amount needed to complete the sale.
Once it has been determined that a merchants activity is of a fraudulent nature, how should the
situation be addressed? Correct answer-
VERIFIED ANSWERS (UPDATED TO PASS)
A Parts Manufacturer with a tiered-pricing setup (two Buckets) keys a Visa Business Credit Card
information that qualifies for Visa's business to business interchange qualification. What rate will the
merchant pay on this transaction? Correct answer-non-qualified
When using the gross discount method, what are discount fees charged on? Correct answer-
If a Merchant contacts the payments professional and inquires about any early termination fees
(ETF), to what should the payments professional be alerted? Correct answer-The Merchant may be
thinking of closing their account
What is the BEST solution for a payments professional to suggest to a merchant who is experiencing
intermittent batching errors while processing on a VoIP line with an IP-capable terminal Correct
answer-
Which of the following represents the BEST justification for using a payments gateway? Correct
answer-
Which is the BEST description of a payment professionals goals during communication with a
perspective merchant? Correct answer-
What should a payment professional collect from a merchant to submit with the merchant
application for a public corporation Correct answer-Financials
During review of a potential e-commerce merchant's website, which of the following information
MUST be present for approval of a merchant account Correct answer-Delivery policy, currency
conversion, and export restrictions
During a meeting with a potential merchant, the merchant mentions to the payment profession that,
on occasion, credit cards are used to get cash out of the till. How should the payment professional
proceed with the conversation? Correct answer-
Which technique is MOST likely to increase a payments professionals success rates? Correct
answer-Disclose all pricing and terms prior to contract execution
During the review of a lead list, what action should a payments professional take First to maximize
lead approval potential? Correct answer-
A payments professional submits an application for a large e-commerce merchant, but is declined by
the processor due to pricing concerns. What could the payments professional have done prior to
submitting the application in order to better foresee the processors decision? Correct answer-
In addition to interchange fees, what transaction related costs can a merchant most likely expect to
pay when accepting credit and debit cards? Correct answer-Assessment fees
Which Peripheral device reads magnetic ink character recognition (MICR) information on checks?
Correct answer-
, Which method is BEST for helping a merchant solve an equipment issue over the phone Correct
answer-
What is the MOST appropriate software application for a credit card terminal used by a retail
merchant who wants an automatic batch at the end of a business day? Correct answer-Host
When proposing check processing services to be included in a merchants existing terminal, what
steps should be taken to ensure the ability to process transaction? Correct answer-
During the initial sales process, a payments professional realizes that the merchant is paying itemized
cost for terminals, gift cards, and a reward program. The merchant would like to lower rates but
enjoy all ancillary products offered. Which is the BEST action for the payments professional to take?
Correct answer-Discuss the advantages of bundled packages
Why is it important that all data points on the application are accurate? Correct answer-
A Strong Competitor has been taking business away from a payments professionals portfolio. What is
the BEST strategy for the payments professional to take in order to remain competitive? Correct
answer-
What are the best ways to set a good example for your merchants in the area of PCI compliance/Data
Security Correct answer-
What is the BEST course of action for payments professionals who are faced with a question that
they do not know how to answer? Correct answer-
Which of the following techniques is BEST for managing customer expectations? Correct answer-
Set realistic expectations
A payments professional believes that a prospective client with a large customer base would benefit
from the use of a PCI- complaint credit card storage module. However, prior to offering the solution,
the payments professional needs to identify the merchants key pain points and goals. As a part of the
discovery process, which of the following questions would BEST elicit the merchants need to
implement the solution? Correct answer-How would the option of removing data from your
system improve business risk and PCI compliance efforts
What is needed to properly troubleshoot potential installation or operation issues a merchant might
be having? Correct answer-Knowlege of types of terminals and POS systems that are compatible
with the processor and of the exact way the merchant prefers specific solutions to process
Which is a benefit of near-field communication (NFC) payments for a merchant who accepts them?
Correct answer-
How should a merchant react if a check that is over the approved check amount needs to be
accepted? Correct answer-Contact the check processor/merchant processor and provide the
information about the transaction and the check amount needed to complete the sale.
Once it has been determined that a merchants activity is of a fraudulent nature, how should the
situation be addressed? Correct answer-
