Zscaler Digital Transformation
Administrator (ZDTA) Certification
Exam Q& A
Primary use of policies based on file types in Zscaler DLP - ANSWER>>To
protect data by allowing or blocking specific file types and activities.
Three levels of inspection used by Zscaler DLP for file type enforcement -
ANSWER>>Magic Bytes, Mime Type, and File Extension.
Reason for multiple levels of inspection for file types in Zscaler -
ANSWER>>To prevent users from bypassing policies by changing file
extensions.
Predefined dictionaries in Zscaler DLP - ANSWER>>Classifiers used to
identify sensitive data like PCI, PII, and PHI data.
Example of a predefined dictionary used in Zscaler DLP - ANSWER>>A credit
card number dictionary.
Custom dictionary in Zscaler DLP - ANSWER>>A dictionary created by
customers using specific phrases, keywords, patterns, and regular
expressions.
,Use of custom dictionaries in Zscaler DLP - ANSWER>>To protect
documents with specific headers and footers like 'company-confidential' or
'internal-use only'.
Exact Data Match (EDM) in Zscaler DLP - ANSWER>>A feature that matches
specific data elements from a customer's structured data to trigger DLP
policies.
How sensitive data is fed to Zscaler's EDM engine - ANSWER>>By using an
on-premises VM that indexes the data and sends hashes to the Zscaler
cloud.
What happens to data fed into Zscaler's EDM engine - ANSWER>>It is
converted into hashes and tokens which are stored in the cloud.
Actions triggered by an EDM in Zscaler DLP - ANSWER>>Actions based on
exact matches of sensitive data elements, such as blocking or alerting on
data exfiltration.
Main purpose of Out-of-Band Data Protection in Zscaler - ANSWER>>To
secure data at rest in SaaS-based services and public cloud infrastructure.
Key use case for out-of-band data protection in Zscaler - ANSWER>>Data
discovery and data at rest introspection.
Focus of SaaS Security Posture Management (SSPM) - ANSWER>>Cloud
misconfiguration, compliance, and third-party app connections.
,How SSPM helps with compliance - ANSWER>>By mapping
misconfigurations to different compliance frameworks like PCI, GDPR, etc.
Example of a misconfiguration identified by SSPM - ANSWER>>Failing to
enable multi-factor authentication for Office 365 apps.
How SSPM handles third-party app connections - ANSWER>>By discovering
and managing third-party apps connected to cloud applications via API
tokens.
Three notification methods in Zscaler for incident management -
ANSWER>>Browser-based notifications, Slack/Teams connectors, and
Zscaler Client Connector pop-ups.
Admin capabilities with email notifications in Zscaler incident management
- ANSWER>>Receive alerts about DLP and CASB incidents.
Protocol used for incident management in Zscaler - ANSWER>>SecureICA
protocol.
Integration of Zscaler logs with SIEM tools - ANSWER>>By streaming real-
time logs to feed into the SIEM.
Purpose of the Zscaler Client Connector pop-up - ANSWER>>To
communicate with users about blocked transactions and ask for
justifications.
, Support options available for troubleshooting in Zscaler - ANSWER>>Self
Help support, reporting capabilities, and support ticket raising.
Role of the on-premises VM in Zscaler EDM - ANSWER>>It serves as the
index tool for structured data.
Key feature of Zscaler's predefined dictionaries for medical data -
ANSWER>>Identifying ICD-10 and CPT codes.
Technology used in some dictionaries to identify complex patterns -
ANSWER>>AI and ML.
How admins can delegate incident management tasks back to users -
ANSWER>>Through browser-based notifications, Slack/Teams connectors,
or Zscaler Client Connector pop-ups.
Benefit of using Zscaler's predefined dictionaries - ANSWER>>They are
based on standard regex and PCRE engines.
How Zscaler ensures no sensitive data is stored during EDM - ANSWER>>By
storing only hashes and tokens, not the exact data.
First step in leveraging Zscaler's support services for troubleshooting -
ANSWER>>Utilizing the Self Help support options offered by Zscaler.
Where to go for questions about Zscaler's features and basic
troubleshooting - ANSWER>>Zscaler Help Documentation Portal.
Administrator (ZDTA) Certification
Exam Q& A
Primary use of policies based on file types in Zscaler DLP - ANSWER>>To
protect data by allowing or blocking specific file types and activities.
Three levels of inspection used by Zscaler DLP for file type enforcement -
ANSWER>>Magic Bytes, Mime Type, and File Extension.
Reason for multiple levels of inspection for file types in Zscaler -
ANSWER>>To prevent users from bypassing policies by changing file
extensions.
Predefined dictionaries in Zscaler DLP - ANSWER>>Classifiers used to
identify sensitive data like PCI, PII, and PHI data.
Example of a predefined dictionary used in Zscaler DLP - ANSWER>>A credit
card number dictionary.
Custom dictionary in Zscaler DLP - ANSWER>>A dictionary created by
customers using specific phrases, keywords, patterns, and regular
expressions.
,Use of custom dictionaries in Zscaler DLP - ANSWER>>To protect
documents with specific headers and footers like 'company-confidential' or
'internal-use only'.
Exact Data Match (EDM) in Zscaler DLP - ANSWER>>A feature that matches
specific data elements from a customer's structured data to trigger DLP
policies.
How sensitive data is fed to Zscaler's EDM engine - ANSWER>>By using an
on-premises VM that indexes the data and sends hashes to the Zscaler
cloud.
What happens to data fed into Zscaler's EDM engine - ANSWER>>It is
converted into hashes and tokens which are stored in the cloud.
Actions triggered by an EDM in Zscaler DLP - ANSWER>>Actions based on
exact matches of sensitive data elements, such as blocking or alerting on
data exfiltration.
Main purpose of Out-of-Band Data Protection in Zscaler - ANSWER>>To
secure data at rest in SaaS-based services and public cloud infrastructure.
Key use case for out-of-band data protection in Zscaler - ANSWER>>Data
discovery and data at rest introspection.
Focus of SaaS Security Posture Management (SSPM) - ANSWER>>Cloud
misconfiguration, compliance, and third-party app connections.
,How SSPM helps with compliance - ANSWER>>By mapping
misconfigurations to different compliance frameworks like PCI, GDPR, etc.
Example of a misconfiguration identified by SSPM - ANSWER>>Failing to
enable multi-factor authentication for Office 365 apps.
How SSPM handles third-party app connections - ANSWER>>By discovering
and managing third-party apps connected to cloud applications via API
tokens.
Three notification methods in Zscaler for incident management -
ANSWER>>Browser-based notifications, Slack/Teams connectors, and
Zscaler Client Connector pop-ups.
Admin capabilities with email notifications in Zscaler incident management
- ANSWER>>Receive alerts about DLP and CASB incidents.
Protocol used for incident management in Zscaler - ANSWER>>SecureICA
protocol.
Integration of Zscaler logs with SIEM tools - ANSWER>>By streaming real-
time logs to feed into the SIEM.
Purpose of the Zscaler Client Connector pop-up - ANSWER>>To
communicate with users about blocked transactions and ask for
justifications.
, Support options available for troubleshooting in Zscaler - ANSWER>>Self
Help support, reporting capabilities, and support ticket raising.
Role of the on-premises VM in Zscaler EDM - ANSWER>>It serves as the
index tool for structured data.
Key feature of Zscaler's predefined dictionaries for medical data -
ANSWER>>Identifying ICD-10 and CPT codes.
Technology used in some dictionaries to identify complex patterns -
ANSWER>>AI and ML.
How admins can delegate incident management tasks back to users -
ANSWER>>Through browser-based notifications, Slack/Teams connectors,
or Zscaler Client Connector pop-ups.
Benefit of using Zscaler's predefined dictionaries - ANSWER>>They are
based on standard regex and PCRE engines.
How Zscaler ensures no sensitive data is stored during EDM - ANSWER>>By
storing only hashes and tokens, not the exact data.
First step in leveraging Zscaler's support services for troubleshooting -
ANSWER>>Utilizing the Self Help support options offered by Zscaler.
Where to go for questions about Zscaler's features and basic
troubleshooting - ANSWER>>Zscaler Help Documentation Portal.