DATA DRIVEN DECISION MAKING WGU
C207 ACTUAL EXAM WITH QUESTIONS
AND CORRECT ANSWERS ||FREQUENTLY
TESTED QUESTIONS ALREADY A+
GRADED|GUARANTEED PASS| 2025-2026
UPDATE.
A doctoral student surveys chief executive officers (CEOs) to
understand their relationships with their governing boards. The
student determines the years of business experience for each
CEO as well as their rating, on a 10-point scale, of satisfaction
with the governing board. Which statistical approach should be
used to display the data for the analysis? Correct Answer
Scatterplot
Which two decision considerations describe fact- based
decisions-making, according to the quality management
principles? Choose 2 answers Correct Answer Decisions reduce
external bias
Decisions foster trust in plans
,Which two statements describe how the dedication of leadership
and a focus on process enhance quality? Choose 2 answers
Correct Answer It ensures clearly aligned goals
It makes results easier to manage and achieve
An organization is concerned about whether quality control
standards are being met and develops a strategy to test quality
control metrics. Which step does this represent in the plan-do-
check-act cycle? Correct Answer Plan
Which phrase is a description of quality assurance? Correct
Answer Focuses on training
A joint venture is established between two firms to use their core
competencies to increase their market share. How would a
SIPOC (supplier, inputs, process, outputs, and customers)
diagram benefit the joint venture? Correct Answer Provides a
holistic view of the entire operation
Ina statistical process control analysis, sample data are collected
from an assembly line and measured to see if they fall within a
tolerated measurement range. If an observation does fall within
the range, a "yes" is recorded. If it falls outside the range, a "no"
is recorded. Which kind of data do the "yes" and "no" represent?
Correct Answer Attribute data
,A soft-drink manufacturer performs a control chart analysis and
the results indicate that the soft-drink bottles are consistently
under-filled by a large amount according to specifications. The
system was evaluated three months prior and was determined to
be stable and filling bottles within accepted limits.
What is this consistent under-filling an example of? Correct
Answer Special cause variation
Which of Ishikawa's seven basic tools of quality is used to
illustrate performance measurements over time? Correct Answer
Run Chart
A college is reviewing statistics concerning student retention. The
college would like to determine the most important factors that
cause students to leave. The college asks a researcher to display
this information using one of the seven basic tools of quality.
Which tool should be used in this case? Correct Answer Pareto
chart
A check sheet indicates that a 100 returned items, 50 were
damaged upon delivery, 30 were the wrong size, 10 were poor
quality, 5 were mistaken order, and 5 were returned due to
customer no longer wanting the item. What is the appropriate way
to represent these data? Correct Answer Construct a Pareto chart
, A hotel chain is interested in improving its customer service by
reducing the amount of time it takes customers to check in. Which
analysis technique should they use? Correct Answer Flowchart
Which approach focuses on eliminating activities that fail to add
value or satisfy customers? Correct Answer Lean Operations
An organization develops a new strategic plan and seeks ways to
measure its performance over a specific period of time. Which
system enables the organization to measure performance based
upon established global standards? Correct Answer ISO
Which approach uses financial, customer, internal business
processes, and innovation/learning measures? Correct Answer
Balance scorecard
Which two items represent steps of results-based management?
Correct Answer Define Resources
Study the long term effects of the output
What is a description of data mining? Correct Answer It discovers
patterns or trends in large data sets
Which common analytic measure is used to improve business
performance? Correct Answer Simple composite index
C207 ACTUAL EXAM WITH QUESTIONS
AND CORRECT ANSWERS ||FREQUENTLY
TESTED QUESTIONS ALREADY A+
GRADED|GUARANTEED PASS| 2025-2026
UPDATE.
A doctoral student surveys chief executive officers (CEOs) to
understand their relationships with their governing boards. The
student determines the years of business experience for each
CEO as well as their rating, on a 10-point scale, of satisfaction
with the governing board. Which statistical approach should be
used to display the data for the analysis? Correct Answer
Scatterplot
Which two decision considerations describe fact- based
decisions-making, according to the quality management
principles? Choose 2 answers Correct Answer Decisions reduce
external bias
Decisions foster trust in plans
,Which two statements describe how the dedication of leadership
and a focus on process enhance quality? Choose 2 answers
Correct Answer It ensures clearly aligned goals
It makes results easier to manage and achieve
An organization is concerned about whether quality control
standards are being met and develops a strategy to test quality
control metrics. Which step does this represent in the plan-do-
check-act cycle? Correct Answer Plan
Which phrase is a description of quality assurance? Correct
Answer Focuses on training
A joint venture is established between two firms to use their core
competencies to increase their market share. How would a
SIPOC (supplier, inputs, process, outputs, and customers)
diagram benefit the joint venture? Correct Answer Provides a
holistic view of the entire operation
Ina statistical process control analysis, sample data are collected
from an assembly line and measured to see if they fall within a
tolerated measurement range. If an observation does fall within
the range, a "yes" is recorded. If it falls outside the range, a "no"
is recorded. Which kind of data do the "yes" and "no" represent?
Correct Answer Attribute data
,A soft-drink manufacturer performs a control chart analysis and
the results indicate that the soft-drink bottles are consistently
under-filled by a large amount according to specifications. The
system was evaluated three months prior and was determined to
be stable and filling bottles within accepted limits.
What is this consistent under-filling an example of? Correct
Answer Special cause variation
Which of Ishikawa's seven basic tools of quality is used to
illustrate performance measurements over time? Correct Answer
Run Chart
A college is reviewing statistics concerning student retention. The
college would like to determine the most important factors that
cause students to leave. The college asks a researcher to display
this information using one of the seven basic tools of quality.
Which tool should be used in this case? Correct Answer Pareto
chart
A check sheet indicates that a 100 returned items, 50 were
damaged upon delivery, 30 were the wrong size, 10 were poor
quality, 5 were mistaken order, and 5 were returned due to
customer no longer wanting the item. What is the appropriate way
to represent these data? Correct Answer Construct a Pareto chart
, A hotel chain is interested in improving its customer service by
reducing the amount of time it takes customers to check in. Which
analysis technique should they use? Correct Answer Flowchart
Which approach focuses on eliminating activities that fail to add
value or satisfy customers? Correct Answer Lean Operations
An organization develops a new strategic plan and seeks ways to
measure its performance over a specific period of time. Which
system enables the organization to measure performance based
upon established global standards? Correct Answer ISO
Which approach uses financial, customer, internal business
processes, and innovation/learning measures? Correct Answer
Balance scorecard
Which two items represent steps of results-based management?
Correct Answer Define Resources
Study the long term effects of the output
What is a description of data mining? Correct Answer It discovers
patterns or trends in large data sets
Which common analytic measure is used to improve business
performance? Correct Answer Simple composite index
