Questions and Correct
Answers
A healthcare organization must report an incident when a mechanical lift contributes to a death, serious
illness, or injury of a care recipient under the requirements of which of the following? - Correct Answer:
Safe Medical devices act
Risk Management can be best described as ? - Correct Answer: identifying and solving problems before
they get out of hand
If a union members complaint is not resolved, the employee takes the complaint to a ? - Correct Answer:
union steward
an estimate of receipts (Inflows) and disbursements (outflows) for each month is called ? - Correct
Answer: a cash budget
The periodic scheduled checking of equipment for demage and everyday wear and tear is an example of:
- Correct Answer: preventive maintenance
In managing receivable, the term reimbursement is define as the: - Correct Answer: charges expected to
be earned in a set period.
in the instance of termination of employment, the Consolidated Omnibus Budget Reconciliation Act of
1989 (COBRA) requires an employer to: - Correct Answer: allow employees the opportunity to continue
health coverage at their own cost including the employers portion (If any)
Evaluation of a healthcare organizations efficiency, effectiveness, and economy is the ultimate
responsibility of the: - Correct Answer: Governing body
In accordance with Occupational Safety and health administration (OSHA) requirements which of the
following must have safety data sheets (SDS)? - Correct Answer: Hazardous Chemicals
, which of the following includes regulations that guide administrators to comply with the federal
prohibitions against illegal payments for services or items reimbursed under Medicare and Medicaid ? -
Correct Answer: corporate compliance
A disaster plan should be: - Correct Answer: a specific plan supplied by the local fire authority
Comparing an organization's processes and performance to other organizations is known as - Correct
Answer: Benchmarking
After the deductible has been met, Medicare part B covers 80% of which of the following Medicare-
determined reasonable charges? - Correct Answer: medical expenses and physician care
an administrator has 198 staff members on the payroll for august , 196 for september and 200 for
october. 20 staff members have resigned or been terminated during this three-month period. what is
the turnover rate for this quarter ? - Correct Answer: 10.1%
The responsibility of identify the social service needs of a care recipient upon the: - Correct Answer: staff
Providing opportunities for job advancement is known as: - Correct Answer: career ladder
A care recipient has not been herself lately. she is withdrawn, neglects herself and complains that she is
having trouble sleeping, which all may be symptoms of ? - Correct Answer: depression
A valid contract must include which of the following elements - Correct Answer: acceptance
which government program has a means test and provides healthcare services to the medically
indigent? - Correct Answer: Medicaid
when a care recipient requests a move to another healthcare organization it is most appropriate to first -
Correct Answer: notify the family with projected discharge date