Salesforce Administrator Certification
Practice Exam 1
In addition to Organization Wide, where else can you specify Session Settings in Salesforce, to log users
out after a set time of inactivity? - Answer-Profile
As an Administrator for your company, you have two different Sales Groups that need to use different
Stages on Opportunities. How do you display the correct stages for each group? - Answer-Set up two
different sales processes and assign them to the appropriate profiles.
How many profiles can a user be assigned to in Salesforce? - Answer-1
Complete this sentence - Dynamic Dashboards _ - Answer-_enable each user to see the data they have
access to.
In which of the following scenarios can a Validation Rule fire, this helping prevent bad data from
entering your Salesforce org? - Answer-1) During the initial creation of a record
2) During the manual update of a record
3) During a mass import from the Data Loader
Multiple users are suddenly reporting to you that they are receiving a Validation Rule error when trying
to create a new account record. The error mentions that the Industry field for the account cannot be
blank. The problem is, these users cannot see the Industry Picklist field, and are therefore unable to
select an Industry and save new account records. Which steps should you take in order to troubleshoot
, and resolve this issue for your users? (select 2) - Answer-1) Check the Field Level Security for the
Industry field to confirm that it is not hidden from the affected users.
2) Check the page layout(s) assigned to the affected users to see if the Industry field is displayed.
The director of Sales has asked that you provide pricebook pricing for multiple currencies. You currently
have just one pricebook created in your Salesforce org. You have also previously enabled multiple-
currencies in your Salesforce org. What would you do to accommodate this request? - Answer-Create
individual products for each currency, for each product that is needed in the pricebook.
Related to the Lead Conversion process in Salesforce, you can map Custom Lead fields to custom fields
on which three objects in Salesforce? - Answer-1) Account
2) Opportunity
3) Contact
Select the 4 valid Report formats available in Salesforce (select 4) - Answer-1) Summary
2) Joined
3) Matrix
4) Tabular
The Director of Sales has asked that he receive a notification whenever an opportunity with an amount
of over $100,000 reaches a probability greater than 50%. Which of the following could fulfill this
request? (select 2) - Answer-1) Big Deal Alerts
2) Create a workflow rule to send an email to the Director of Sales whenever the criteria is met
The Organization Wide Default for Opportunities is set to Public Read/Write in your organization. Which
Security feature would you utilize to restrict access to Opportunities for a certain set of users? - Answer-
Profile
Practice Exam 1
In addition to Organization Wide, where else can you specify Session Settings in Salesforce, to log users
out after a set time of inactivity? - Answer-Profile
As an Administrator for your company, you have two different Sales Groups that need to use different
Stages on Opportunities. How do you display the correct stages for each group? - Answer-Set up two
different sales processes and assign them to the appropriate profiles.
How many profiles can a user be assigned to in Salesforce? - Answer-1
Complete this sentence - Dynamic Dashboards _ - Answer-_enable each user to see the data they have
access to.
In which of the following scenarios can a Validation Rule fire, this helping prevent bad data from
entering your Salesforce org? - Answer-1) During the initial creation of a record
2) During the manual update of a record
3) During a mass import from the Data Loader
Multiple users are suddenly reporting to you that they are receiving a Validation Rule error when trying
to create a new account record. The error mentions that the Industry field for the account cannot be
blank. The problem is, these users cannot see the Industry Picklist field, and are therefore unable to
select an Industry and save new account records. Which steps should you take in order to troubleshoot
, and resolve this issue for your users? (select 2) - Answer-1) Check the Field Level Security for the
Industry field to confirm that it is not hidden from the affected users.
2) Check the page layout(s) assigned to the affected users to see if the Industry field is displayed.
The director of Sales has asked that you provide pricebook pricing for multiple currencies. You currently
have just one pricebook created in your Salesforce org. You have also previously enabled multiple-
currencies in your Salesforce org. What would you do to accommodate this request? - Answer-Create
individual products for each currency, for each product that is needed in the pricebook.
Related to the Lead Conversion process in Salesforce, you can map Custom Lead fields to custom fields
on which three objects in Salesforce? - Answer-1) Account
2) Opportunity
3) Contact
Select the 4 valid Report formats available in Salesforce (select 4) - Answer-1) Summary
2) Joined
3) Matrix
4) Tabular
The Director of Sales has asked that he receive a notification whenever an opportunity with an amount
of over $100,000 reaches a probability greater than 50%. Which of the following could fulfill this
request? (select 2) - Answer-1) Big Deal Alerts
2) Create a workflow rule to send an email to the Director of Sales whenever the criteria is met
The Organization Wide Default for Opportunities is set to Public Read/Write in your organization. Which
Security feature would you utilize to restrict access to Opportunities for a certain set of users? - Answer-
Profile
