Nur 513 Tomey ch 6 quiz 1 with correct
answers
What |is |conflict? |- |VERIFIED |ANSWER✔✔-A |struggle |between |opposing |forces. |Clash, |Fight, |battle, |
struggle
What |is |role |ambiguity? |- |VERIFIED |ANSWER✔✔-uncertainty |about |what |is |expected |when |assuming |
a |role
What |is |role |overload? |- |VERIFIED |ANSWER✔✔-Person |is |unable |to |accomplish |what |is |expected |
within |the |a |lot |of |time |frame.
What |is |role |negotiation? |- |VERIFIED |ANSWER✔✔-Process |of |preventing |role |conflicts,role |
ambiguities,, |and |role |overload.
What |is |nominal |group |technique? |- |VERIFIED |ANSWER✔✔-Group |participation |method |for |making |
decisions
What |is |negotiation? |- |VERIFIED |ANSWER✔✔-Conferring, |discussing, |or |bargaining |to |reach |an |
agreement
What |is |sexual |harassment? |- |VERIFIED |ANSWER✔✔-Making |unwanted |and |offensive |sexual |
advances, |remarks, |or |acts.
What |is |a |Hostage |Situation? |- |VERIFIED |ANSWER✔✔-Situation |of |holding |a |person |or |persons |in |a |
restricted |state |against |their |will
What |is |conflict |theory? |- |VERIFIED |ANSWER✔✔-Closely |related |to |power |and |political |issues |are, |can
|be |constructive |or |destructive, |off |the |level |of |conflict |anxiety |is |necessary |for |affective |functioning,. |
It |is |a |warning |to |management |that |something |is |amiss, |and |they |should |stimulate |a |search |for |new |
solutions |to |problem-solving, |clarification |of |a |practice, |establish |with |norms, |And |determination |of |
group |boundaries
,Sources |of |Conflict |- |VERIFIED |ANSWER✔✔-incompatible |goals, |differentiation, |interdependence, |
scarce |resources, |ambiguous |rules, |poor |communication
BOX |6-1 |Model |for |Managing |Conflict |- |VERIFIED |ANSWER✔✔-Determine |the |basis |of |the |conflict:
Intrapersonal
Interpersonal
Group
Intergroup
Organizational
Analyze |the |sources |of |the |conflict:
Cultural |differences
Different |facts
Separate |pieces |of |information
Different |perceptions |of |the |event
Defining |the |problem |differently
Divergent |views |of |power |and |authority
Role |conflicts
Number |of |organizational |levels
Degree |of |association
Parties |dependent |on |others
Competition |for |scarce |resources
Ambiguous |jurisdictions
Need |for |consensus
Communication |barriers
Separation |in |time |and |space
Accumulation |of |unresolved |conflict
Consider |alternative |approaches |to |conflict
management:
Avoiding
, Accommodating
Compromising
Competing
Choose |the |last |appropriate |approach. |
Implement |comfort |management |strategy. |
Evaluate |the |results.
BOX |6-2 |Types |of |Conflict |- |VERIFIED |ANSWER✔✔-Intrasender
Intersender
Interrole
Person-role
Interperson
Intragroup
Intergroup
Role |ambiguity
Role |overload
BOX |6-3 |Reactions |to |Conflict |- |VERIFIED |ANSWER✔✔-Sublimation
Vigorous |physical |exercise
Increased |efforts
Identification
Reinterpreting |goals
Substituting |goals
Rationalization
Attention |getting
Reaction |formation
Flight |into |fantasy
Projection
Displacement
answers
What |is |conflict? |- |VERIFIED |ANSWER✔✔-A |struggle |between |opposing |forces. |Clash, |Fight, |battle, |
struggle
What |is |role |ambiguity? |- |VERIFIED |ANSWER✔✔-uncertainty |about |what |is |expected |when |assuming |
a |role
What |is |role |overload? |- |VERIFIED |ANSWER✔✔-Person |is |unable |to |accomplish |what |is |expected |
within |the |a |lot |of |time |frame.
What |is |role |negotiation? |- |VERIFIED |ANSWER✔✔-Process |of |preventing |role |conflicts,role |
ambiguities,, |and |role |overload.
What |is |nominal |group |technique? |- |VERIFIED |ANSWER✔✔-Group |participation |method |for |making |
decisions
What |is |negotiation? |- |VERIFIED |ANSWER✔✔-Conferring, |discussing, |or |bargaining |to |reach |an |
agreement
What |is |sexual |harassment? |- |VERIFIED |ANSWER✔✔-Making |unwanted |and |offensive |sexual |
advances, |remarks, |or |acts.
What |is |a |Hostage |Situation? |- |VERIFIED |ANSWER✔✔-Situation |of |holding |a |person |or |persons |in |a |
restricted |state |against |their |will
What |is |conflict |theory? |- |VERIFIED |ANSWER✔✔-Closely |related |to |power |and |political |issues |are, |can
|be |constructive |or |destructive, |off |the |level |of |conflict |anxiety |is |necessary |for |affective |functioning,. |
It |is |a |warning |to |management |that |something |is |amiss, |and |they |should |stimulate |a |search |for |new |
solutions |to |problem-solving, |clarification |of |a |practice, |establish |with |norms, |And |determination |of |
group |boundaries
,Sources |of |Conflict |- |VERIFIED |ANSWER✔✔-incompatible |goals, |differentiation, |interdependence, |
scarce |resources, |ambiguous |rules, |poor |communication
BOX |6-1 |Model |for |Managing |Conflict |- |VERIFIED |ANSWER✔✔-Determine |the |basis |of |the |conflict:
Intrapersonal
Interpersonal
Group
Intergroup
Organizational
Analyze |the |sources |of |the |conflict:
Cultural |differences
Different |facts
Separate |pieces |of |information
Different |perceptions |of |the |event
Defining |the |problem |differently
Divergent |views |of |power |and |authority
Role |conflicts
Number |of |organizational |levels
Degree |of |association
Parties |dependent |on |others
Competition |for |scarce |resources
Ambiguous |jurisdictions
Need |for |consensus
Communication |barriers
Separation |in |time |and |space
Accumulation |of |unresolved |conflict
Consider |alternative |approaches |to |conflict
management:
Avoiding
, Accommodating
Compromising
Competing
Choose |the |last |appropriate |approach. |
Implement |comfort |management |strategy. |
Evaluate |the |results.
BOX |6-2 |Types |of |Conflict |- |VERIFIED |ANSWER✔✔-Intrasender
Intersender
Interrole
Person-role
Interperson
Intragroup
Intergroup
Role |ambiguity
Role |overload
BOX |6-3 |Reactions |to |Conflict |- |VERIFIED |ANSWER✔✔-Sublimation
Vigorous |physical |exercise
Increased |efforts
Identification
Reinterpreting |goals
Substituting |goals
Rationalization
Attention |getting
Reaction |formation
Flight |into |fantasy
Projection
Displacement
