NECI 911 DISPATCH CERTIFICATION EXAM NEWEST 2024-2025 ACTUAL EXAM COMPLETE 150 QUESTIONS
AND CORRECT ANSWERS
Code of Ethics - (answer) Set boundaries before any unwanted events occur
Values - (answer) Belief, mission, goals or a philosophy that is really meaningful
Values of a 911 Agency - (answer) Continuous improvement, caller satisfaction, employee
development, innovation, maximize utilization of resources, and commitment to the community
Ethics - (answer) The word originates from the Greek word "ethikos" meaning moral or showing moral
character
Two Aspects of Ethics - (answer) 1. The ability to discern right from wrong, good from evil and
proprietary from in-proprietary
2. The commitment to do what is right good and proper
liability - (answer) Legal responsibility for an action
Vicarious Liability - (answer) A legal concept that holds someone liable for their actions and for the
actions, inactions, errors and omissions of those employees they supervise
Standard of Care - (answer) Reasonable actions, under the circumstances, in comparison to the actions
of others with similar training and direction in a given situation. Failure to meet the standard of care is a
breach of duty and a component of negligence.
9-1-1 Standard of Care - (answer) 1. policies and procedures
2. State and federal laws
3. Professional standards within the 9-1-1 profession
Negligence - (answer) Failure to exercise the degree of care considered reasonable (under the
circumstances) resulting in an unknown intended injury to another person
, NECI 911 DISPATCH CERTIFICATION EXAM NEWEST 2024-2025 ACTUAL EXAM COMPLETE 150 QUESTIONS
AND CORRECT ANSWERS
Negligence is the result of... - (answer) Carelessness, forgetfulness, and attentive, indifferent, and lax
True or False: intent to harm is not required to prove negligence - (answer) True
Four Components of Negligence - (answer) 1. duty to perform
2. Breach of duty
3. Proximate cause
4. Damages
Gross Negligence - (answer) When someone...
- deliberately neglects to perform their prescribed duty
- behaves in a manner contrary to established policy and procedure, training procedures or other laws,
ordinances, rules or regulations
Three types of law - (answer) 1. Constitutional
2. criminal
3. Civil
Constitution three branches - (answer) 1. Executive
2. Legislative
3. Judiciary
Contract Law - (answer) Legally binding exchange of promises or agreement between parties that the
law will enforce
Tort Law - (answer) Negligence, nuisance, defamation, international thoughts, statuary towards,
economic towards and competition law
AND CORRECT ANSWERS
Code of Ethics - (answer) Set boundaries before any unwanted events occur
Values - (answer) Belief, mission, goals or a philosophy that is really meaningful
Values of a 911 Agency - (answer) Continuous improvement, caller satisfaction, employee
development, innovation, maximize utilization of resources, and commitment to the community
Ethics - (answer) The word originates from the Greek word "ethikos" meaning moral or showing moral
character
Two Aspects of Ethics - (answer) 1. The ability to discern right from wrong, good from evil and
proprietary from in-proprietary
2. The commitment to do what is right good and proper
liability - (answer) Legal responsibility for an action
Vicarious Liability - (answer) A legal concept that holds someone liable for their actions and for the
actions, inactions, errors and omissions of those employees they supervise
Standard of Care - (answer) Reasonable actions, under the circumstances, in comparison to the actions
of others with similar training and direction in a given situation. Failure to meet the standard of care is a
breach of duty and a component of negligence.
9-1-1 Standard of Care - (answer) 1. policies and procedures
2. State and federal laws
3. Professional standards within the 9-1-1 profession
Negligence - (answer) Failure to exercise the degree of care considered reasonable (under the
circumstances) resulting in an unknown intended injury to another person
, NECI 911 DISPATCH CERTIFICATION EXAM NEWEST 2024-2025 ACTUAL EXAM COMPLETE 150 QUESTIONS
AND CORRECT ANSWERS
Negligence is the result of... - (answer) Carelessness, forgetfulness, and attentive, indifferent, and lax
True or False: intent to harm is not required to prove negligence - (answer) True
Four Components of Negligence - (answer) 1. duty to perform
2. Breach of duty
3. Proximate cause
4. Damages
Gross Negligence - (answer) When someone...
- deliberately neglects to perform their prescribed duty
- behaves in a manner contrary to established policy and procedure, training procedures or other laws,
ordinances, rules or regulations
Three types of law - (answer) 1. Constitutional
2. criminal
3. Civil
Constitution three branches - (answer) 1. Executive
2. Legislative
3. Judiciary
Contract Law - (answer) Legally binding exchange of promises or agreement between parties that the
law will enforce
Tort Law - (answer) Negligence, nuisance, defamation, international thoughts, statuary towards,
economic towards and competition law
