IPPS-A ELM Terms UPDATED ACTUAL
Exam Questions and CORRECT Answers
% - CORRECT ANSWER - used as a wildcard when searching for queries. An example of
this is %DUTY%, used in a search, would retrieve all queries with DUTY in the name like
(NG_DUTY_STATUS).
360-Degree View - CORRECT ANSWER - IPPS-A CRM functionality which allows
Support Service personnel to view a summary of recent HR Help Desk activities and provides
ticket and Personal Profile information for the requester.
A UIC or organizational element in an organization hierarchy - CORRECT ANSWER -A
node on the Department Security Tree represents a department in IPPS-A
Accommodations - CORRECT ANSWER - Special considerations required at a training
facility such as wheelchair access.
Active Status Change - Duty - CORRECT ANSWER - The process of placing a Reserve
Component Member on Active Duty Status in order to draw full pay (i.e., School, TDY).
Active Analytic's' Framework - CORRECT ANSWER - Provides for the automation of
enrollments and registrations within the ELM system based on activity originating in IPPS-A. As
Members are added to IPPS-A they are automatically enrolled in NET training so they gain
access to additional system online services.
Ad hoc - CORRECT ANSWER - Activity done only because a situation has made it
necessary and it is not planned in advance.
Ad Hoc Notifications - CORRECT ANSWER - Email notifications sent to students about
classes or programs.
,Ad Hoc Routing Save As - CORRECT ANSWER - Allows the user to create a library of
predefined workflow routing templates to be attached to any action.
Ad-Hoc Queries - CORRECT ANSWER - Queries that can be built by the IPPS-A Users
using HR analysis and queries.
Agreement - CORRECT ANSWER - Help Center Agreements in IPPS-A represent an
agreed upon level of service that an organization provides to its employees. Service Level
Agreements (SLA) define the response and restore times that the Help Center will try to meet
while responding to requests for service from employees.
Approval Chain - CORRECT ANSWER - A defined path of Approvers, Reviewers,
Intermediate Approvers, or Alternate Approvers (where needed).
Approval Workflow Engine (AWE) - CORRECT ANSWER - Peoplesoft delivered
process that provides capabilities for creating, running, and managing approval processes within
IPPS-A.
Approvals - CORRECT ANSWER - Validation from a Manager or Administrator for a
user to enroll in specific IPPS-A training programs.
Approver - CORRECT ANSWER - A User gives the authority to approve transactions and
submits them to the next level of approval authority, a Reviewer or ad hoc. Approvers have the
ability to approve, deny with comments, or recycle
ASC - CORRECT ANSWER - Assignment Complete
Attendance Scheme - CORRECT ANSWER - Lists the values that can be used to mark
attendance. Attendance scheme values are the values that appear on the Learners' Self-Service
pages. Each attendance value is associated with a status which can affect a Learner's enrollment
status. The attendance scheme includes labels for Attended, Not Attended, and Unknown only. A
new label called "very late" can be added and give it the status of Attended. Attended can be
changes to present. Each status must be represented at least once in the scheme.
, Auto Drop Status Options - CORRECT ANSWER - An auto drop status option in the
Enterprise Learning Management System that allows Learners to drop a course or class in which
they are registered.
Automated Notifications - CORRECT ANSWER - System generated notifications to
Members to related to IPPS-A training activities.
Batch Process - CORRECT ANSWER - A process using ELM Process Scheduler, such as
Mass Enrollment, are executed and the database is updated via a job that is run in the background
either on demand or at a specific time in the future.
Business Intelligence Analytics (BIA) - CORRECT ANSWER - A comprehensive
business intelligence and analytics platform that delivers dashboards, ad hoc queries, mobile
analytics, notifications and alerts, and enterprise reporting capabilities.
Business Unit (BU) - CORRECT ANSWER - A logical organization of data for reporting
purposes. There are currently 57 Business Units defined for IPPS-A across the three components:
US Army Active, US Army Reserve, and Army National Guard. In the Army National Guard
there are 55 Business Units.
Case - CORRECT ANSWER - A "Case' is a transaction, service or response that is
"opened" and "closed" over a period of time to achieve resolution of a problem, issue, request, or
other activity.
Category, Type, and Detail - CORRECT ANSWER - In IPPS-A (CRM), every solution is
assigned to a Category, Type, and Detail (C,T,D) to help with the categorizing of solutions.
Change of Position (POS) - CORRECT ANSWER - Units use the POS Action for re-
slotting of Members into similar jobs with different positions or for re-slotting into a transient or
over strength position
Exam Questions and CORRECT Answers
% - CORRECT ANSWER - used as a wildcard when searching for queries. An example of
this is %DUTY%, used in a search, would retrieve all queries with DUTY in the name like
(NG_DUTY_STATUS).
360-Degree View - CORRECT ANSWER - IPPS-A CRM functionality which allows
Support Service personnel to view a summary of recent HR Help Desk activities and provides
ticket and Personal Profile information for the requester.
A UIC or organizational element in an organization hierarchy - CORRECT ANSWER -A
node on the Department Security Tree represents a department in IPPS-A
Accommodations - CORRECT ANSWER - Special considerations required at a training
facility such as wheelchair access.
Active Status Change - Duty - CORRECT ANSWER - The process of placing a Reserve
Component Member on Active Duty Status in order to draw full pay (i.e., School, TDY).
Active Analytic's' Framework - CORRECT ANSWER - Provides for the automation of
enrollments and registrations within the ELM system based on activity originating in IPPS-A. As
Members are added to IPPS-A they are automatically enrolled in NET training so they gain
access to additional system online services.
Ad hoc - CORRECT ANSWER - Activity done only because a situation has made it
necessary and it is not planned in advance.
Ad Hoc Notifications - CORRECT ANSWER - Email notifications sent to students about
classes or programs.
,Ad Hoc Routing Save As - CORRECT ANSWER - Allows the user to create a library of
predefined workflow routing templates to be attached to any action.
Ad-Hoc Queries - CORRECT ANSWER - Queries that can be built by the IPPS-A Users
using HR analysis and queries.
Agreement - CORRECT ANSWER - Help Center Agreements in IPPS-A represent an
agreed upon level of service that an organization provides to its employees. Service Level
Agreements (SLA) define the response and restore times that the Help Center will try to meet
while responding to requests for service from employees.
Approval Chain - CORRECT ANSWER - A defined path of Approvers, Reviewers,
Intermediate Approvers, or Alternate Approvers (where needed).
Approval Workflow Engine (AWE) - CORRECT ANSWER - Peoplesoft delivered
process that provides capabilities for creating, running, and managing approval processes within
IPPS-A.
Approvals - CORRECT ANSWER - Validation from a Manager or Administrator for a
user to enroll in specific IPPS-A training programs.
Approver - CORRECT ANSWER - A User gives the authority to approve transactions and
submits them to the next level of approval authority, a Reviewer or ad hoc. Approvers have the
ability to approve, deny with comments, or recycle
ASC - CORRECT ANSWER - Assignment Complete
Attendance Scheme - CORRECT ANSWER - Lists the values that can be used to mark
attendance. Attendance scheme values are the values that appear on the Learners' Self-Service
pages. Each attendance value is associated with a status which can affect a Learner's enrollment
status. The attendance scheme includes labels for Attended, Not Attended, and Unknown only. A
new label called "very late" can be added and give it the status of Attended. Attended can be
changes to present. Each status must be represented at least once in the scheme.
, Auto Drop Status Options - CORRECT ANSWER - An auto drop status option in the
Enterprise Learning Management System that allows Learners to drop a course or class in which
they are registered.
Automated Notifications - CORRECT ANSWER - System generated notifications to
Members to related to IPPS-A training activities.
Batch Process - CORRECT ANSWER - A process using ELM Process Scheduler, such as
Mass Enrollment, are executed and the database is updated via a job that is run in the background
either on demand or at a specific time in the future.
Business Intelligence Analytics (BIA) - CORRECT ANSWER - A comprehensive
business intelligence and analytics platform that delivers dashboards, ad hoc queries, mobile
analytics, notifications and alerts, and enterprise reporting capabilities.
Business Unit (BU) - CORRECT ANSWER - A logical organization of data for reporting
purposes. There are currently 57 Business Units defined for IPPS-A across the three components:
US Army Active, US Army Reserve, and Army National Guard. In the Army National Guard
there are 55 Business Units.
Case - CORRECT ANSWER - A "Case' is a transaction, service or response that is
"opened" and "closed" over a period of time to achieve resolution of a problem, issue, request, or
other activity.
Category, Type, and Detail - CORRECT ANSWER - In IPPS-A (CRM), every solution is
assigned to a Category, Type, and Detail (C,T,D) to help with the categorizing of solutions.
Change of Position (POS) - CORRECT ANSWER - Units use the POS Action for re-
slotting of Members into similar jobs with different positions or for re-slotting into a transient or
over strength position
