VERIFIED A+ TEST BANK GUIDE
INFORMATION TECHNOLOGY TECHNICAL
SUPPORT FINAL EXAM
RJ-45 (Registered Jack -45) - CORRECT ANSWER ✅✅✅a network cable,
ethernet port that has a connector called
DB-15 Port - CORRECT ANSWER ✅✅✅a DVI port that transmits video signal
PSU - CORRECT ANSWER ✅✅✅component that usually has dual-voltage
selector switch and has cables that connect to the motherboard and drives
Power Supply Unit - CORRECT ANSWER ✅✅✅PSU stands for
Hard Disk Drive - CORRECT ANSWER ✅✅✅this component is most likely to
be installed in a PC, is considered primary storage, and typically stores the
operating system, as well as its applications
25 pins - CORRECT ANSWER ✅✅✅how many pins are used in a parallel
port
LPT port - CORRECT ANSWER ✅✅✅other name for a 25 pin parallel port
,ATX 2.1 - CORRECT ANSWER ✅✅✅a micro-ATX motherboard will fit into a
case that follows what minimum standard
Touch Pad - CORRECT ANSWER ✅✅✅most common pointing device on
laptops
HDMI (High-Definition Multimedia Interface) - CORRECT ANSWER
✅✅✅port that transmits both digital audio and digital video with a a single
connector
Solid State Drive - CORRECT ANSWER ✅✅✅name for the type of flash
memory that is used by mobile devices to store their apps and data
Base Stations - CORRECT ANSWER ✅✅✅in a cellular network, each cell is
controlled by a tower that is called
Multimeter - CORRECT ANSWER ✅✅✅general purpose tool tha can
measure characteristics of electricity in a variety of devices
S/PDIF - CORRECT ANSWER ✅✅✅audio port that connects to an external
home theater audio system, providing digital audio output
True - CORRECT ANSWER ✅✅✅Hard drives have three connections for
cables: one for reading data, one for writing data, and one for power. true or
false
3 Connections - CORRECT ANSWER ✅✅✅how many able connections do
hard drives have?
, True - CORRECT ANSWER ✅✅✅Functions that used to be provided by
expansion cards are more often found as on board ports today. True or false?
24-Pins - CORRECT ANSWER ✅✅✅How many pins are in the power supply
connector that is typically used on most motherboards today?
ESD - CORRECT ANSWER ✅✅✅what is another acronym for static
electricty, which can damage chips and destroy motherboards
True - CORRECT ANSWER ✅✅✅Support technician should know how to
replace a FRU (Field Replicable Unit) like a fan? True or False?
Molex Connector - CORRECT ANSWER ✅✅✅What connector has 4 pins, is
used for older IDE drives and some SATA drives, and can provides +5V and
+12V power outputs
8 Pins - CORRECT ANSWER ✅✅✅How many pins will the power connectors
for a PCI Express Version 2 video card require for EXTRA POWER?
Firmware - CORRECT ANSWER ✅✅✅Programs and data that are stored on
a motherboard are referred to by what name
POST card - CORRECT ANSWER ✅✅✅what tool can help discover and
report computer errors and conflicts that occur when you first turn on a
computer and before the operating system in launched?
Geotracking - CORRECT ANSWER ✅✅✅law enforcement's agencies use
sometimes what type of data to reconstruct a person travels
INFORMATION TECHNOLOGY TECHNICAL
SUPPORT FINAL EXAM
RJ-45 (Registered Jack -45) - CORRECT ANSWER ✅✅✅a network cable,
ethernet port that has a connector called
DB-15 Port - CORRECT ANSWER ✅✅✅a DVI port that transmits video signal
PSU - CORRECT ANSWER ✅✅✅component that usually has dual-voltage
selector switch and has cables that connect to the motherboard and drives
Power Supply Unit - CORRECT ANSWER ✅✅✅PSU stands for
Hard Disk Drive - CORRECT ANSWER ✅✅✅this component is most likely to
be installed in a PC, is considered primary storage, and typically stores the
operating system, as well as its applications
25 pins - CORRECT ANSWER ✅✅✅how many pins are used in a parallel
port
LPT port - CORRECT ANSWER ✅✅✅other name for a 25 pin parallel port
,ATX 2.1 - CORRECT ANSWER ✅✅✅a micro-ATX motherboard will fit into a
case that follows what minimum standard
Touch Pad - CORRECT ANSWER ✅✅✅most common pointing device on
laptops
HDMI (High-Definition Multimedia Interface) - CORRECT ANSWER
✅✅✅port that transmits both digital audio and digital video with a a single
connector
Solid State Drive - CORRECT ANSWER ✅✅✅name for the type of flash
memory that is used by mobile devices to store their apps and data
Base Stations - CORRECT ANSWER ✅✅✅in a cellular network, each cell is
controlled by a tower that is called
Multimeter - CORRECT ANSWER ✅✅✅general purpose tool tha can
measure characteristics of electricity in a variety of devices
S/PDIF - CORRECT ANSWER ✅✅✅audio port that connects to an external
home theater audio system, providing digital audio output
True - CORRECT ANSWER ✅✅✅Hard drives have three connections for
cables: one for reading data, one for writing data, and one for power. true or
false
3 Connections - CORRECT ANSWER ✅✅✅how many able connections do
hard drives have?
, True - CORRECT ANSWER ✅✅✅Functions that used to be provided by
expansion cards are more often found as on board ports today. True or false?
24-Pins - CORRECT ANSWER ✅✅✅How many pins are in the power supply
connector that is typically used on most motherboards today?
ESD - CORRECT ANSWER ✅✅✅what is another acronym for static
electricty, which can damage chips and destroy motherboards
True - CORRECT ANSWER ✅✅✅Support technician should know how to
replace a FRU (Field Replicable Unit) like a fan? True or False?
Molex Connector - CORRECT ANSWER ✅✅✅What connector has 4 pins, is
used for older IDE drives and some SATA drives, and can provides +5V and
+12V power outputs
8 Pins - CORRECT ANSWER ✅✅✅How many pins will the power connectors
for a PCI Express Version 2 video card require for EXTRA POWER?
Firmware - CORRECT ANSWER ✅✅✅Programs and data that are stored on
a motherboard are referred to by what name
POST card - CORRECT ANSWER ✅✅✅what tool can help discover and
report computer errors and conflicts that occur when you first turn on a
computer and before the operating system in launched?
Geotracking - CORRECT ANSWER ✅✅✅law enforcement's agencies use
sometimes what type of data to reconstruct a person travels
