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POSTAL EXAM QUESTIONS AND ANSWERS

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POSTAL EXAM QUESTIONS AND ANSWERS Change of address is for what duration? - ANSWER-18 mo Change of address forwards what kind of mail? - ANSWER-First class and periodicals Postal service can hold mail for how long? - ANSWER-3-30 days Balloon surcharge is charged to? - ANSWER-Priority zones 1-4, under 20 lbs, 84-108 in length plus girth Tracking is for - ANSWER-Proof of delivery How many different sizes of PO boxes are there? - ANSWER-5 The essence of the postal brand - ANSWER-Relentless Simple Secure Personal First impressions of our customers are their - ANSWER-Reality GIST stands for - ANSWER-Greet, inform, suggest, thank A need is - ANSWER-The desire to improve or accomplish something What is the minimum size a letter we can accept domestically? - ANSWER-3.5 x 5 Letters, flats, machinable parcels, irregular parcels, and outside parcels are - ANSWER-Processing categories A mutual beneficial decision is - ANSWER-a good sale transaction What is the maximum weight of a parcel? - ANSWER-70 lb. What determines mailability? - ANSWER-Minimum and maximum standards What is the maximum weight for 1st class? - ANSWER-13 oz. What is the first product we offer? - ANSWER-Priority mail express Which is an alternate access channel? - ANSWER-Stamps by mail, automated postal center, , atm What is DMM? - ANSWER-The Domestic Mail Manual What is the maximum weight for domestic mail? - ANSWER-70 lb. Is a signature required for arrivals insured for more than

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POSTAL EXAM QUESTIONS AND
ANSWERS
Change of address is for what duration? - ANSWER-18 mo

Change of address forwards what kind of mail? - ANSWER-First class and
periodicals

Postal service can hold mail for how long? - ANSWER-3-30 days

Balloon surcharge is charged to? - ANSWER-Priority zones 1-4, under 20 lbs, 84-
108 in length plus girth

Tracking is for - ANSWER-Proof of delivery

How many different sizes of PO boxes are there? - ANSWER-5

The essence of the postal brand - ANSWER-Relentless Simple Secure Personal

First impressions of our customers are their - ANSWER-Reality

GIST stands for - ANSWER-Greet, inform, suggest, thank

A need is - ANSWER-The desire to improve or accomplish something

What is the minimum size a letter we can accept domestically? - ANSWER-3.5 x 5

Letters, flats, machinable parcels, irregular parcels, and outside parcels are -
ANSWER-Processing categories

A mutual beneficial decision is - ANSWER-a good sale transaction

What is the maximum weight of a parcel? - ANSWER-70 lb.

What determines mailability? - ANSWER-Minimum and maximum standards

What is the maximum weight for 1st class? - ANSWER-13 oz.

What is the first product we offer? - ANSWER-Priority mail express

Which is an alternate access channel? - ANSWER-Stamps by mail, automated
postal center, usps.com, atm

What is DMM? - ANSWER-The Domestic Mail Manual

What is the maximum weight for domestic mail? - ANSWER-70 lb.

Is a signature required for arrivals insured for more than $200? - ANSWER-Yes

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