INS3703
MAY/JUNE 2025
EXAM (Answer
th
Guide) – Due 4
JUNE 2025
QUESTIONS WITH 100%
VERIFIED AND
CERTIFIED ANSWERS.
, 1|Page
INS3703 MAY/JUNE 2025 EXAM (Answer Guide) – Due 4th JUNE 2025
QUESTIONS WITH 100% VERIFIED AND CERTIFIED ANSWERS. WRITTEN IN
REQUIRED FORMAT AND WITHIN GIVEN GUIDELINES. IT IS GOOD TO USE AS A
GUIDE AND FOR REFERENCE, NEVER PLAGARIZE. Thank you and success in
your academics.
UNISA, 2025.
Contents
Question 1 .................................................................................................................................................. 1
1.1 Impact of Information Retrieval System Design on Users ............................................ 1
1.2 Internal/Personal Factors Affecting Information Retrieval ........................................... 2
1.3 Recommendations for a User-Friendly System ............................................................... 2
Question 2:................................................................................................................................................. 2
2.1 Busisive’s Information Need: Conscious or Unconscious? .............................................. 2
2.2 Internal or External Factors Influencing Her Need?............................................................. 3
External Factors (Environmental Pressures) ................................................................................. 3
Internal Factors (Personal Barriers) ................................................................................................ 3
2.3 Differences Between General and Scholarly Databases .................................................... 5
2.4 Recommended Search Strategies for Busisive..................................................................... 6
Question 3 .................................................................................................................................................. 7
3.1 Evolution of Lesego's Information Need Using Taylor's (1968) Model ........................... 7
References ................................................................................................................................................. 9
Question 1
1.1 Impact of Information Retrieval System Design on Users
The design of an information retrieval (IR) system significantly influences users' ability to
access information effectively. Poorly designed systems with outdated interfaces,
complex navigation, or difficult terminology can create barriers, especially for novice
users (Bates, 2010). For instance, the use of jargon or non-intuitive categorisation may
lead to frustration and abandonment of searches (Marchionini, 2006). Conversely,
systems incorporating user-centred design principles—such as clear labels, responsive
MAY/JUNE 2025
EXAM (Answer
th
Guide) – Due 4
JUNE 2025
QUESTIONS WITH 100%
VERIFIED AND
CERTIFIED ANSWERS.
, 1|Page
INS3703 MAY/JUNE 2025 EXAM (Answer Guide) – Due 4th JUNE 2025
QUESTIONS WITH 100% VERIFIED AND CERTIFIED ANSWERS. WRITTEN IN
REQUIRED FORMAT AND WITHIN GIVEN GUIDELINES. IT IS GOOD TO USE AS A
GUIDE AND FOR REFERENCE, NEVER PLAGARIZE. Thank you and success in
your academics.
UNISA, 2025.
Contents
Question 1 .................................................................................................................................................. 1
1.1 Impact of Information Retrieval System Design on Users ............................................ 1
1.2 Internal/Personal Factors Affecting Information Retrieval ........................................... 2
1.3 Recommendations for a User-Friendly System ............................................................... 2
Question 2:................................................................................................................................................. 2
2.1 Busisive’s Information Need: Conscious or Unconscious? .............................................. 2
2.2 Internal or External Factors Influencing Her Need?............................................................. 3
External Factors (Environmental Pressures) ................................................................................. 3
Internal Factors (Personal Barriers) ................................................................................................ 3
2.3 Differences Between General and Scholarly Databases .................................................... 5
2.4 Recommended Search Strategies for Busisive..................................................................... 6
Question 3 .................................................................................................................................................. 7
3.1 Evolution of Lesego's Information Need Using Taylor's (1968) Model ........................... 7
References ................................................................................................................................................. 9
Question 1
1.1 Impact of Information Retrieval System Design on Users
The design of an information retrieval (IR) system significantly influences users' ability to
access information effectively. Poorly designed systems with outdated interfaces,
complex navigation, or difficult terminology can create barriers, especially for novice
users (Bates, 2010). For instance, the use of jargon or non-intuitive categorisation may
lead to frustration and abandonment of searches (Marchionini, 2006). Conversely,
systems incorporating user-centred design principles—such as clear labels, responsive
