Correct Answers | Latest Version
(2025/2026) Expert Verified
is..the..clinical..encounter..clinician-centered..to..patient-centered..-
..Correct..Answer-
both;..needs..to..be..a..balance..of..the..clinician..meeting..their..needs..of..the..interac
tion..and..the..patient..feeling..heard..and..create..personal..dimension
patient-centered..approach..-..Correct..Answer-
Interviewing..technique..empowering..the..patient..to..provide..a..candid..and..com
plete..medical..history
recognizes..importance..of..patient..concerns,..feelings..and..emotions..and..unders
tands..the..patients..personal..contact..of..the..symptoms/disease
FIFE..model..-..Correct..Answer-
mnemonic..for..patients..perspective..on..the..illness
Feelings..(fears..and..concerns..about..the..problem)
Ideas..(about..nature..and..cause..of..problem)
Functioning..(effect..of..illness..on..function)
Expectations
,general..structure..of..patient..encounter..(5..steps)..-..Correct..Answer-
initiate..the..encounter
gather..information
perform..the..physical..examination
explaining..and..planning..
closing..the..encounter
2..frameworks..that..continue..throughout..whole..clinical..encounter..-
..Correct..Answer-relationship..building..
structuring..the..interview
what..happens..while..initiating..the..encounter..-..Correct..Answer-
greet..the..patient..and..set..the..stage/preparation
what..does..it..mean..to..set..the..stage..-..Correct..Answer-prepare..for..the..interview
check..your..appearance
make..sure..patient..is..comfortable..and..environment..is..conducive..to..private..inf
o..being..shared
what..happens..during..the..gathering..information..stage..-..Correct..Answer-
initiate..information..gathering..
history..of..present..illness
past..medical..history
social..history
explore..patients..perspective..of..disease..and..relevant..background..information
,what..happens..during..explaining..and..planning..-..Correct..Answer-
provide..correct..amount..and..type..of..information
negotiate..plan..of..action..
shared..decision..making
when..asking..patient..about..there..pronouns..it..may..be..helpful..to......-
..Correct..Answer-share..your..own..pronouns..
..
"in..an..effort..to..promote..an..inclusive..and..respectful..environment,..we..use..pron
ouns..that..are..right..for..us...The..pronouns..I..prefer..are......how..about..you..what..p
ronouns..do..you..prefer?
the..initial..moments..of..your..encounter..lay..the..foundation..for......-
..Correct..Answer-your..ongoing..relationship
how..to..establish..rapport..-..Correct..Answer-
introduce..yourself,..explain..your..role..and..how..you..will..be..a..part..of..their..care
3..dimensions..of..cultural..humility..-..Correct..Answer-1)..Self-awareness
2)..Respectful..communication
3)..Collaborative..partnerships
active..listening..-..Correct..Answer-
Closely..listening..to..what..the..patient..is..communicating,..connecting..on..an..em
otional..state..to..the..patient.
use..both..verbal..and..nonverbal..skills..to..encourage..pt..to..expand..on..their..feelin
gs/concerns
, Empathetic..responses..-..Correct..Answer-
capacity..to..identify..with..a..patient..and..feel..patients..pain..as..your..own..and..resp
ond..in..a..supportive..manner..
"That..must..have..been..difficult..for..you."
"I..understand,..you're..worried."
Non-
verbal:..offering..a..tissue..to..a..crying..patient;..reaching..out..and..gently..touching..
a..patient's..hand...
Therapeutic..use..of..self:.."I've..had..surgery..before,..so..I..can..relate..to..what..you'r
e..going..through."
guided..questioning..-..Correct..Answer-
Helps..to..continue..the..patients..story,..shows..sustained..interest..and..allows..clini
cian..to..adapt..questioning..based..on..patient..i.e.:
-moving..from..open..ended..to..focused..questions
-using..questions..that..elicit..a..graded..response
-asking..a..series..of..questions,..ONE..at..a..time
-clarifying..what..the..patient..means
-encouraging..with..continuers..
-using..echoing
guided..questioning..aka..-..Correct..Answer-adaptive..questioning