Physics of everyday phenomena 10th edition griffith test bank

DOWNLOAD THE Test Bank for Operations and Supply Chain Management 9th
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Edition Russell
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Russell & Taylor / Operations& Supply Chain Management, 9
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edition Test Bank,im




Chapter 2: ,im




Quality Management ,im




True/False


1. Six Sigma quality uses a statistical measure with a goal that equates to only 3.4
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defects per million.
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Ans: True Difficulty:
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Moderate
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Learning Objective: LO 5 ,im ,im ,im




2. With Six Sigma, the project team leader is known as a Black Belt. Ans:
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True
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Difficulty: Moderate ,im




,im LearningObjective:LO5 ,im ,im ,im




3. With Six Sigma, a teacher and mentor is known as a Green Belt. Ans:
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False
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Difficulty: Moderate ,im




,im LearningObjective:LO5 ,im ,im ,im




4. Quality levels in the United States were generally measured in defects per hundred ,im ,im ,im ,im ,im ,im ,im ,im ,im ,im ,im ,im




before Six Sigma.
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Ans: True Difficulty:
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Moderate
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Learning Objective: LO 5 ,im ,im ,im




5. Six Sigma is a recognized quality program based strictly on statistical process control. Ans:
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False
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Difficulty: Easy ,im




Learning Objective: LO 5 ,im ,im ,im




6. Companies that have adopted Six Sigma view it as a short-term strategy for ,im ,im ,im ,im ,im ,im ,im ,im ,im ,im ,im ,im




incremental quality improvement.
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Ans: False ,im




Copyright©2017John Wiley & Sons, Inc. ,im ,im ,im ,im ,im ,im 2-1
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,DOWNLOAD THE Test Bank for Operations and Supply Chain Management 9th
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Edition Russell
th
,im




Russell & Taylor / Operations& Supply Chain Management, 9
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, i m


edition Test Bank ,im




Difficulty: Easy ,im




Learning Objective: LO 5 ,im ,im ,im




7. The fundamental objective of Six Sigma is to focus on improvement by reducing
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process variation.
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Ans: True Difficulty:
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Moderate
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Learning Objective: LO 5 ,im ,im ,im




8. To satisfy a customer’s quality requirements companies often requirethe commitment to
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quality of their suppliers.
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Ans: True Difficulty:
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Moderate
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Learning Objective: LO 4 ,im ,im ,im




9. Most members of a supply chain understand the importance of high quality because they
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are both customers and suppliers.
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Ans: True Difficulty:
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Moderate
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Learning Objective: LO 4 ,im ,im ,im




10. Some companies enter into long-term relationships with suppliers who in return
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commit to meet delivery deadlines but not quality targets.
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Ans: False ,im




Difficulty:Easy
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Learning Objective: LO 4 ,im ,im ,im




11. Globalization and foreign competition began to change consumers’ attitudes toward ,im ,im ,im ,im ,im ,im ,im ,im ,im




quality in the 1950s.
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Ans: False ,im




Difficulty:Easy
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Learning Objective: LO 4 ,im ,im ,im




Copyright©2017John Wiley & Sons, Inc. ,im ,im ,im ,im ,im ,im 2-2
mynursytest.store

, DOWNLOAD THE Test Bank for Operations and Supply Chain Management 9th
,im ,im ,im ,im ,im ,im ,im ,im ,im ,im




Edition Russell
th
,im




Russell & Taylor / Operations& Supply Chain Management, 9
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, i m


edition Test Bank
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12. Deming advocated continuous process improvement to reducevariability and achieve
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conformance to design specifications.
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Ans: True Difficulty:
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Moderate
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Learning Objective: LO 3 ,im ,im ,im




13. Deming emphasized final product inspection as a way to improve process quality.
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Ans: False
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Difficulty: Easy ,im




Learning Objective: LO 3 ,im ,im ,im




14. Deming emphasized the use of statistical quality control techniques to reduce,im ,im ,im ,im ,im ,im ,im ,im ,im ,im




variability in the output of a process.
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Ans: True ,im




Difficulty:Easy
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Learning Objective: LO 3 ,im ,im ,im




15. Deming believed that only suppliers are responsible for improving quality. ,im ,im ,im ,im ,im ,im ,im ,im ,im




Ans: False ,im




Difficulty:Easy
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Learning Objective: LO 3 ,im ,im ,im




16. TheDeming Wheel is also known as the plan-do-check-act (PDCA) cycle.
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Ans: True
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Difficulty: Easy ,im




Learning Objective: LO 3 ,im ,im ,im




17. From the producer’s perspective, quality is determined by what the consumer wants and
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is willing to pay for.
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Ans: False ,im




Difficulty:Moderate
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Learning Objective: LO 3 ,im ,im ,im




Copyright©2017John Wiley & Sons, Inc. ,im ,im ,im ,im ,im ,im 2-3
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