Chapter 3. ABC Model ( Crisis
Intervention)
A of ABC Model - answer Use of basic attending skills to develop and maintain rapport
with client. By using: Attending behaviors, open-ended and appropriate close-ended
questions, paraphrasing and clarifying, reflection of feelings, and summarizations
B of ABC Model - answer Identifying the nature of the crisis and therapeutic interaction.
Identifying: precipitating events, perceptions, emotional distress, and impairments in
functioning
C of ABC Model - answer Coping Strategies, By exploring : what client wants to do now
for coping, what client has tried in the past for coping, explore options client can do to
cope
Crisis - answer A state of disequilibrium that occurs after a stressor( precipitating event).
The person is then unable to function in one or more areas of his or her life because
customary coping mechanisms have failed.
Clarifying - answerThe professional restatesin thier own words what they thought they
heard clients say in a questioning manner, beginning the statement with, "are you
saying", or "did you mean".
Crisis as opportunity - answerTo resolve long-term problems that have been hidden for
many years.
Crisis as danger - answerwithout help individual may return to lowered level of
functioning by use of ego defense mechanisms or stay non-functional; suicide,
homicide, psychosis
Cognitive key - answerThe preception a person has of the precipitating events that led
to emotional distress. The crisis worker must identify the perception if he or she is to
help the client change it and thereby increase functioning.
Coping methods - answerThe behaviors, thinking, and emotional process that a person
uses to handle stress and continue to function.
Emotional distress - answerPainful and uncomfortable feelings experienced by a person
in crisis.
Dual relationships - answerA relationship tha a counselor engages in with the client
outside the professional one
Intervention)
A of ABC Model - answer Use of basic attending skills to develop and maintain rapport
with client. By using: Attending behaviors, open-ended and appropriate close-ended
questions, paraphrasing and clarifying, reflection of feelings, and summarizations
B of ABC Model - answer Identifying the nature of the crisis and therapeutic interaction.
Identifying: precipitating events, perceptions, emotional distress, and impairments in
functioning
C of ABC Model - answer Coping Strategies, By exploring : what client wants to do now
for coping, what client has tried in the past for coping, explore options client can do to
cope
Crisis - answer A state of disequilibrium that occurs after a stressor( precipitating event).
The person is then unable to function in one or more areas of his or her life because
customary coping mechanisms have failed.
Clarifying - answerThe professional restatesin thier own words what they thought they
heard clients say in a questioning manner, beginning the statement with, "are you
saying", or "did you mean".
Crisis as opportunity - answerTo resolve long-term problems that have been hidden for
many years.
Crisis as danger - answerwithout help individual may return to lowered level of
functioning by use of ego defense mechanisms or stay non-functional; suicide,
homicide, psychosis
Cognitive key - answerThe preception a person has of the precipitating events that led
to emotional distress. The crisis worker must identify the perception if he or she is to
help the client change it and thereby increase functioning.
Coping methods - answerThe behaviors, thinking, and emotional process that a person
uses to handle stress and continue to function.
Emotional distress - answerPainful and uncomfortable feelings experienced by a person
in crisis.
Dual relationships - answerA relationship tha a counselor engages in with the client
outside the professional one
