Funeral Service Psychology &
Counseling Exam #1
sychology - ANSWERSThe study of Human Behavior
Funeral Service Psychology - ANSWERSThe study of human behavior as it relates to funeral service
The funeral direction needs a thorough understand of _____________ and __________________ because the
general public now has a more ___________________ on the subject. - ANSWERSGrief & Bereavement
In-Depth Knowledge
The funeral director must be familiar with the purpose and techniques of________________________ -
ANSWERSCounseling
Roles the Funeral Director Plays - ANSWERS1. Confidant
2. Counselor
3. Advisor
4. Caregiver
It is important that the funeral director is knowledgable in _______________________________ and
___________________ skills to be supportive during a time of crisis for the bereaved - ANSWERSEffective
Communication & Counseling
Funeral directors do not choose as to whether or not they will be counselors. Their only choice is will they be
____________________________. - ANSWERSGood or bad counselors
The funeral direct is usually the first person to hear the __________________, the first person to observe
acute grief in the family, the first to hear the multiplicity of feelings the family is going through and the first to
offer _______________ as the family starts the grief journey. - ANSWERS"Death Story"
, Support
Funeral directors are professional caregivers that work with bereaved families providing ______________,
_________________, and ______________ tasks necessary in care for the dead in addition to providing
sensitive, effective intervention during a time of emotional needs. - ANSWERSLegal, Administrative, and
Embalming
They provide support to the bereaved during the initial stages of grief. This support is known as -
ANSWERS"The Helping Process"
The helping process involves assisting clients to better understand themselves and how to ___________ with
their problems. - ANSWERSCope
Counselors have no special knowledge or wisdom about how clients ought to live their lives. They bring
empathy and specific helping skills to guide clients in exploring their feelings and __________________,
understanding their _____________________, making choices, and implementing changes in thoughts, effect
and _____________________. - ANSWERSValues, Problems, and Behavior
Exploration Stage Phase 1 - ANSWERSThe client and funeral director enter into a helping relationship
Exploration Stage Phase 2 - ANSWERSThe building of a helping relationship
Insight Stage Phase 3 - ANSWERSExploration and assistance in helping the family understand their alternatives
Insight Stage Phase 4 - ANSWERSConsolidation and Planning
Action Stage Phase 5 - ANSWERSImplementation and Action
Action Stage Phase 6 - ANSWERSConclusion of the Funeral Process
Action Stage Phase 7 - ANSWERSPost funeral follow up
Counseling Exam #1
sychology - ANSWERSThe study of Human Behavior
Funeral Service Psychology - ANSWERSThe study of human behavior as it relates to funeral service
The funeral direction needs a thorough understand of _____________ and __________________ because the
general public now has a more ___________________ on the subject. - ANSWERSGrief & Bereavement
In-Depth Knowledge
The funeral director must be familiar with the purpose and techniques of________________________ -
ANSWERSCounseling
Roles the Funeral Director Plays - ANSWERS1. Confidant
2. Counselor
3. Advisor
4. Caregiver
It is important that the funeral director is knowledgable in _______________________________ and
___________________ skills to be supportive during a time of crisis for the bereaved - ANSWERSEffective
Communication & Counseling
Funeral directors do not choose as to whether or not they will be counselors. Their only choice is will they be
____________________________. - ANSWERSGood or bad counselors
The funeral direct is usually the first person to hear the __________________, the first person to observe
acute grief in the family, the first to hear the multiplicity of feelings the family is going through and the first to
offer _______________ as the family starts the grief journey. - ANSWERS"Death Story"
, Support
Funeral directors are professional caregivers that work with bereaved families providing ______________,
_________________, and ______________ tasks necessary in care for the dead in addition to providing
sensitive, effective intervention during a time of emotional needs. - ANSWERSLegal, Administrative, and
Embalming
They provide support to the bereaved during the initial stages of grief. This support is known as -
ANSWERS"The Helping Process"
The helping process involves assisting clients to better understand themselves and how to ___________ with
their problems. - ANSWERSCope
Counselors have no special knowledge or wisdom about how clients ought to live their lives. They bring
empathy and specific helping skills to guide clients in exploring their feelings and __________________,
understanding their _____________________, making choices, and implementing changes in thoughts, effect
and _____________________. - ANSWERSValues, Problems, and Behavior
Exploration Stage Phase 1 - ANSWERSThe client and funeral director enter into a helping relationship
Exploration Stage Phase 2 - ANSWERSThe building of a helping relationship
Insight Stage Phase 3 - ANSWERSExploration and assistance in helping the family understand their alternatives
Insight Stage Phase 4 - ANSWERSConsolidation and Planning
Action Stage Phase 5 - ANSWERSImplementation and Action
Action Stage Phase 6 - ANSWERSConclusion of the Funeral Process
Action Stage Phase 7 - ANSWERSPost funeral follow up
