TEST BANK
Operations Management Creating Value
Along the Supply Chain, 11th Edition (Russell)
Verified Chapters 1 - 17, Complete
TABLE OF CONTENTS
1 Introduction to Operations and Supply Chain Management
2 Quality Management
3 Statistical Process Control
S3 Operational Decision-Making Tools: Acceptance Sampling
4 Product Design
5 Service Design
6 Processes and Technology
7 Capacity and Facilities Design
S7 Operational Decision-Making Tools: Facility Location Models
8 Human Resources
S8 Operational Decision-Making Tools: Work Measurement
9 Project Management
10 Supply Chain Management Strategy and Design
11 Global Supply Chain Procurement and Distribution
S11 Operational Decision-Making Tools: Transportation and Transshipment Models
12 Forecasting
13 Inventory Management
Operations Management Creating Value Along the Supply Chain
,S13 Operational Decision-Making Tools: Simulation
14 Sales and Operations Planning
S14 Operational Decision-Making Tools: Linear Programming
15 Resource Planning Systems
16 Lean Production Systems
17 Scheduling
Operations Management Creating Value Along the Supply Chain
, Operations Management Creating Value Along the Supply Chain 11th Edition
Roberta S. Russell, Bernard W. Taylor
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
The Operations Function
1. The operations function interacts with
n n n n
a. Marketing
b. Suppliers
c. Human resources n
d. Finance
e. All of the above n n n
Difficulty:
EasyAnswer: d
n n n
2. Operations is often described as n n n n
a. the creative core of an organization n n n n n
b. a transformation process n n
c. the source of firm profitability n n n n
d. all of the above n n n
Difficulty:
EasyAnswer: b
n n n
The Evolution of Operations and Supply Chain Management
n n n n n n n
1. n helped to enable the Industrial Revolution.
n n n n n
a. Linear programming n
b. Quality circles n
c. Interchangeable parts n
d. The Internet n
Difficulty:
EasyAnswer: c
n n n
2. The Principles of Scientific Management were proposed by
n n n n n n n
a. Adam Smith n
b. Henry Ford n
c. Frederick Taylor n
Operations Management Creating Value Along the Supply Chain
, d. Elton Mayo n
Difficulty:
EasyAnswer: c
n n n
3. Supply chain management emerged as
n n n n
a. companies started to outsource production n n n n
b. the number of suppliers for each company grew n n n n n n n
c. globalization expanded the reach of suppliers and customers n n n n n n n
d. all of the above n n n
Difficulty:
EasyAnswer: d
n n n
4. The quality revolution was brought to us by
n n n n n n n
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
EasyAnswer: b
n n n
Globalization
1. Globalization has grown rapidly due to n n n n n
a. World trade agreements n n
b. The Internet n
c. Outsourcing
d. All of the above n n n
Difficulty:
EasyAnswer: d
n n n
2. Which of the following countries has the highest hourly wage rate?
n n n n n n n n n n
a. Norway
b. U.S.
c. Germany
d. South Korea n
Difficulty:
ModerateAnswer: a
n n n
3. Companies go global to n n n
a. take advantage of favorable costs n n n n
Operations Management Creating Value Along the Supply Chain
Operations Management Creating Value
Along the Supply Chain, 11th Edition (Russell)
Verified Chapters 1 - 17, Complete
TABLE OF CONTENTS
1 Introduction to Operations and Supply Chain Management
2 Quality Management
3 Statistical Process Control
S3 Operational Decision-Making Tools: Acceptance Sampling
4 Product Design
5 Service Design
6 Processes and Technology
7 Capacity and Facilities Design
S7 Operational Decision-Making Tools: Facility Location Models
8 Human Resources
S8 Operational Decision-Making Tools: Work Measurement
9 Project Management
10 Supply Chain Management Strategy and Design
11 Global Supply Chain Procurement and Distribution
S11 Operational Decision-Making Tools: Transportation and Transshipment Models
12 Forecasting
13 Inventory Management
Operations Management Creating Value Along the Supply Chain
,S13 Operational Decision-Making Tools: Simulation
14 Sales and Operations Planning
S14 Operational Decision-Making Tools: Linear Programming
15 Resource Planning Systems
16 Lean Production Systems
17 Scheduling
Operations Management Creating Value Along the Supply Chain
, Operations Management Creating Value Along the Supply Chain 11th Edition
Roberta S. Russell, Bernard W. Taylor
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
The Operations Function
1. The operations function interacts with
n n n n
a. Marketing
b. Suppliers
c. Human resources n
d. Finance
e. All of the above n n n
Difficulty:
EasyAnswer: d
n n n
2. Operations is often described as n n n n
a. the creative core of an organization n n n n n
b. a transformation process n n
c. the source of firm profitability n n n n
d. all of the above n n n
Difficulty:
EasyAnswer: b
n n n
The Evolution of Operations and Supply Chain Management
n n n n n n n
1. n helped to enable the Industrial Revolution.
n n n n n
a. Linear programming n
b. Quality circles n
c. Interchangeable parts n
d. The Internet n
Difficulty:
EasyAnswer: c
n n n
2. The Principles of Scientific Management were proposed by
n n n n n n n
a. Adam Smith n
b. Henry Ford n
c. Frederick Taylor n
Operations Management Creating Value Along the Supply Chain
, d. Elton Mayo n
Difficulty:
EasyAnswer: c
n n n
3. Supply chain management emerged as
n n n n
a. companies started to outsource production n n n n
b. the number of suppliers for each company grew n n n n n n n
c. globalization expanded the reach of suppliers and customers n n n n n n n
d. all of the above n n n
Difficulty:
EasyAnswer: d
n n n
4. The quality revolution was brought to us by
n n n n n n n
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
EasyAnswer: b
n n n
Globalization
1. Globalization has grown rapidly due to n n n n n
a. World trade agreements n n
b. The Internet n
c. Outsourcing
d. All of the above n n n
Difficulty:
EasyAnswer: d
n n n
2. Which of the following countries has the highest hourly wage rate?
n n n n n n n n n n
a. Norway
b. U.S.
c. Germany
d. South Korea n
Difficulty:
ModerateAnswer: a
n n n
3. Companies go global to n n n
a. take advantage of favorable costs n n n n
Operations Management Creating Value Along the Supply Chain
