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WGU D322 OBJECTIVE ASSESSMENT

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WGU D322 OBJECTIVE ASSESSMENT

Information Technology

The technology used in creating, maintaining, and making information accessible.




IT Professional Roles

Administration and Support




System Administrator

responsible for providing technical support for hardware and software issues end users encounter, such
as log-in issues




Network Administrator

is responsible for designing, planning, setting up, and maintaining an organization's network




Database Administrator

is responsible for installing and configuring databases. This position also fixes database errors and
creates user accounts.




Security Administrator

is responsible for installing, administering, and troubleshooting network security issues




Web Administrator

,is responsible for troubleshooting error messages employees encounter when attempting to access their
organization's website. The web administrator is also responsible for tracking, compiling, and analyzing
website usage data. This role reports security breaches to appropriate personnel.




Support IT Professionals

Help desk and training.




Information

collection of processed data from a variety of sources




DIKW Hierarchy

Defines the transition of data to information from knowledge to wisdom. (Data Information Knowledge
Wisdom)




Data in DIKW

The input directly received by the user (or computer). It is generally not usable until it has been
converted into a relevant form.




Information in DIKW

Having been inferred from data; one or more processes have been applied to the data to transform it
into a more useful form.




Knowledge in DIKW

, Information that has been put to use; information placed into a context. Refined information such that
the user of the knowledge is able to call forth only relevant portions of information when needed.
KNOWING THR RIGHT THING TO DO




Wisdom in DIKW

Provides a social setting to knowledge; an understanding of the "why". Can only come by having both
knowledge and experience.




Information Systems

A collection of data and information used to support the management of an organization. Also refers to
the technical components and human resources that enable the assembly, storage, and processing of
data and the delivery of information. This has existed for a lot longer than computers.




Characteristics of Quality Data

Relevance - the data being used must apply directly to the decision being made



Timely - data must be efficient and must be provided in a timely manner



Thorough - the data must be complete



Accurate - data should be captured only once, where possible and should be captured as close to the
point of activity as possible.



Reliable - data should reflect stable and consistent data collection processes across collections points
and over time




Structured data

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