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MGMT 3000 | C715 Organizational Behavior | Western Governors University | Exam Test 2025 – 170 Practice Questions & Answers

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This document is a complete exam preparation resource for WGU's MGMT 3000 (C715) Organizational Behavior course, featuring 170 questions and answers aligned with the 2025 curriculum. It comprehensively covers management theories, team dynamics, motivation, leadership styles, decision-making, organizational culture, and workplace behavior. Perfect for students preparing for the final assessment or seeking mastery of core organizational behavior concepts.

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Uploaded on
May 31, 2025
Number of pages
56
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers

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MGMT 3000|C715 ORGANIZATIONAL BEHAVIOR
EXAM TEST 2025|170 Q&AS

1. In a workplace scenario, if a manager implements a bonus system that
rewards employees for meeting sales targets, what concept is the
manager utilizing to influence employee behavior?

reinforcer

conclusion

objective

referent

goal

2. _____________ are from the same department or functional area and are
involved in efforts to improve work activities and solve issues in the
organization.

group

cross-functional team

problem-solving team

self-managed team

3. Describe how a self-fulfilling prophecy can impact team dynamics in an
organization.

A self-fulfilling prophecy can lead to team members behaving
in ways that confirm the expectations set by their peers or
leaders, potentially affecting overall team performance and
morale.

,It eliminates biases in decision-making processes.

It ensures that all team members have equal opportunities to
contribute.

, It encourages open communication and collaboration among
team members.

4. What is one of the six primary characteristics that defines an
organization's culture?

Political orientation

Forecasting

People orientation

Aggressiveness

5. The informal group

Can satisfy members' social needs.

Gives members recognition.

Provides a sense of belonging.

All of the above

6. According to Douglas McGregor's Theory X, which of the following is a
behavior that is most likely to be exhibited by a manager?

She strictly controls all the details of any project she is
managing

She empowers her subordinates

She trusts her employees to use direction in most matters

She delegates authority extensively to junior managers

7. In which circumstances would the use of 360-degree performance
evaluations apply?

When feedback from supervisors is helpful but customer feedback
is not helpful

, When only external customer feedback is helpful

When both internal and external customer feedback is helpful

When only internal customer feedback is helpful

8. ________ is the degree to which members are attracted to and motivated to
remain part of a team.

Cohesiveness

Diversity

Productivity

Effectiveness

Efficiency

9. In a team project, if you notice that some members are not contributing
equally, what strategies could you implement to mitigate social loafing?

Increase the size of the team.

Establish clear individual responsibilities and accountability.

Encourage competition among team members.

Reduce the frequency of team meetings.

10. Describe how problem-solving teams differ from cross-functional teams
in terms of member composition.

Problem-solving teams are always virtual, whereas cross-
functional teams meet in person.

Problem-solving teams consist of members from the same work
unit, while cross-functional teams include members from
various departments.

Problem-solving teams are larger than cross-functional teams.

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