EXAM TEST 2025|170 Q&AS
1. In a workplace scenario, if a manager implements a bonus system that
rewards employees for meeting sales targets, what concept is the
manager utilizing to influence employee behavior?
reinforcer
conclusion
objective
referent
goal
2. _____________ are from the same department or functional area and are
involved in efforts to improve work activities and solve issues in the
organization.
group
cross-functional team
problem-solving team
self-managed team
3. Describe how a self-fulfilling prophecy can impact team dynamics in an
organization.
A self-fulfilling prophecy can lead to team members behaving
in ways that confirm the expectations set by their peers or
leaders, potentially affecting overall team performance and
morale.
,It eliminates biases in decision-making processes.
It ensures that all team members have equal opportunities to
contribute.
, It encourages open communication and collaboration among
team members.
4. What is one of the six primary characteristics that defines an
organization's culture?
Political orientation
Forecasting
People orientation
Aggressiveness
5. The informal group
Can satisfy members' social needs.
Gives members recognition.
Provides a sense of belonging.
All of the above
6. According to Douglas McGregor's Theory X, which of the following is a
behavior that is most likely to be exhibited by a manager?
She strictly controls all the details of any project she is
managing
She empowers her subordinates
She trusts her employees to use direction in most matters
She delegates authority extensively to junior managers
7. In which circumstances would the use of 360-degree performance
evaluations apply?
When feedback from supervisors is helpful but customer feedback
is not helpful
, When only external customer feedback is helpful
When both internal and external customer feedback is helpful
When only internal customer feedback is helpful
8. ________ is the degree to which members are attracted to and motivated to
remain part of a team.
Cohesiveness
Diversity
Productivity
Effectiveness
Efficiency
9. In a team project, if you notice that some members are not contributing
equally, what strategies could you implement to mitigate social loafing?
Increase the size of the team.
Establish clear individual responsibilities and accountability.
Encourage competition among team members.
Reduce the frequency of team meetings.
10. Describe how problem-solving teams differ from cross-functional teams
in terms of member composition.
Problem-solving teams are always virtual, whereas cross-
functional teams meet in person.
Problem-solving teams consist of members from the same work
unit, while cross-functional teams include members from
various departments.
Problem-solving teams are larger than cross-functional teams.