MGMT 309 FINAL || WITH CERTIFIED ANSWERS.
True or false
Efficient managers make the right decisions and successfully implement them correct answers
False
True or false
An example of a physical resource is the drilling platform used by an oil company correct
answers True
True or false
Jeanne's department has the lowest production cost because her people keep the scrap rate and
direct labor costs low. From this information, we know her department is an efficient operation
correct answers True
True or false
Managers who select a course of action from a set of rational alternatives are involved in
decision making correct answers True
True or false
If American Airlines was trying to eliminate drink service on its flights, outlining and following
such a strategy would be the responsibility of the organizing function of management correct
answers False
True or false
Managers can be classified according to their level in the organization and the area in which they
specialize correct answers True
True or false
,Operations managers are concerned with creating and managing the systems that create an
organization's products and services correct answers True
True or false
Ann Honeycutt has specialized training for coordinating the various recreational activities at a
retirement village and nursing home. Because she is involved with all such activities, she likely
is an administrative manager correct answers True
True or false
Chris Cadott sees an opportunity to increase sales of his company's new machinery by sending a
salesperson to talk to a representative of the Iowa Agricultural Department. I'm this case, Chris is
engaging in the role of an entrepreneur correct answers True
True or false
William Wilson is in an apprenticeship program to learn the skills required to be an electrician.
He will be learning technical skills correct answers True
True or false
The Hawthorne studies showed that piece-rate pay was an effective way of increasing work
output correct answers False
True or false
The North Korean government is attempting to isolate citizens from outside influence. It is trying
to create a closed system correct answers True
True or false
Few large businesses have grasped how to use social media to compete more effectively, but
most would agree that social media can have a major impact on business correct answers True
Which of the following statements relative to the theory and practice of management is TRUE?
,a. Managers never develop their own theories of how to run an organization
b. Academic theories have little application in business because they are not grounded in reality
c. Theory is, by definition, very abstract and quite difficult to understand
d. Management theories tend to be mutually exclusive
e. The value of theory is that it provides a systematic framework for management activities
correct answers e. The value of theory is that it provides a systematic framework for
management activities
Charles Babbage emphasized the application of mathematics to production problems; thus, his
work was a forerunner of
a. The contingent theory
b. Administrative management
c. Operations management
d. The systems theory
e. The behavioral school of management thought correct answers c. Operations management
At Toyota, each task operating employees and machines perform is carefully studied to promote
maximum productivity. Some tasks are examined using time and motion studies to standardize
work methods. What management approach is Toyota using?
a. Contingency theory
b. Administrative management
c. Scientific management
d. Human relations management
e. Management science correct answers c. Scientific management
A manager who wants to use the principles of scientific management will
a. Not be required to closely supervise his or her subordinates
b. Not have to carefully select and train his or her employees
c. Need a deep understanding of worker needs and feelings
, d. Never actually increase worker productivity
e. Emphasize time and motion studies correct answers e. Emphasize time and motion studies
Which of the following is NOT a technique Frederick Taylor used to enhance worker
productivity
a. Design the most efficient way of doing each part of a job
b. Study and time each element of the job
c. Supervise workers and managers to make sure they follow procedures and rest only when told
d. Place both workers and managers on salary to reduce friction
e. Allow managers to plan the work to be done correct answers d. Place both workers and
managers on salary to reduce friction
Paul and Bobby want to start a construction company. After being in business a few months, they
guess that the most efficient way to demolish walls is for Paul to break them up and tear them off
and for Bobby to haul away the debris. Which of the following management theorists would be
most helpful to these entrepreneurs?
a. Max Weber
b. Harrington Emerson
c. Frank Gilbreth
d. Henry Gantt
e. Frederick Taylor correct answers c. Frank Gilbreth
___________ focuses on the management of the entire firm as opposed to the jobs of individual
workers
a. Scientific management
b. The bureaucratic perspective
c. Management science
d. Administrative management
e. The contingency theory correct answers d. Administrative management
True or false
Efficient managers make the right decisions and successfully implement them correct answers
False
True or false
An example of a physical resource is the drilling platform used by an oil company correct
answers True
True or false
Jeanne's department has the lowest production cost because her people keep the scrap rate and
direct labor costs low. From this information, we know her department is an efficient operation
correct answers True
True or false
Managers who select a course of action from a set of rational alternatives are involved in
decision making correct answers True
True or false
If American Airlines was trying to eliminate drink service on its flights, outlining and following
such a strategy would be the responsibility of the organizing function of management correct
answers False
True or false
Managers can be classified according to their level in the organization and the area in which they
specialize correct answers True
True or false
,Operations managers are concerned with creating and managing the systems that create an
organization's products and services correct answers True
True or false
Ann Honeycutt has specialized training for coordinating the various recreational activities at a
retirement village and nursing home. Because she is involved with all such activities, she likely
is an administrative manager correct answers True
True or false
Chris Cadott sees an opportunity to increase sales of his company's new machinery by sending a
salesperson to talk to a representative of the Iowa Agricultural Department. I'm this case, Chris is
engaging in the role of an entrepreneur correct answers True
True or false
William Wilson is in an apprenticeship program to learn the skills required to be an electrician.
He will be learning technical skills correct answers True
True or false
The Hawthorne studies showed that piece-rate pay was an effective way of increasing work
output correct answers False
True or false
The North Korean government is attempting to isolate citizens from outside influence. It is trying
to create a closed system correct answers True
True or false
Few large businesses have grasped how to use social media to compete more effectively, but
most would agree that social media can have a major impact on business correct answers True
Which of the following statements relative to the theory and practice of management is TRUE?
,a. Managers never develop their own theories of how to run an organization
b. Academic theories have little application in business because they are not grounded in reality
c. Theory is, by definition, very abstract and quite difficult to understand
d. Management theories tend to be mutually exclusive
e. The value of theory is that it provides a systematic framework for management activities
correct answers e. The value of theory is that it provides a systematic framework for
management activities
Charles Babbage emphasized the application of mathematics to production problems; thus, his
work was a forerunner of
a. The contingent theory
b. Administrative management
c. Operations management
d. The systems theory
e. The behavioral school of management thought correct answers c. Operations management
At Toyota, each task operating employees and machines perform is carefully studied to promote
maximum productivity. Some tasks are examined using time and motion studies to standardize
work methods. What management approach is Toyota using?
a. Contingency theory
b. Administrative management
c. Scientific management
d. Human relations management
e. Management science correct answers c. Scientific management
A manager who wants to use the principles of scientific management will
a. Not be required to closely supervise his or her subordinates
b. Not have to carefully select and train his or her employees
c. Need a deep understanding of worker needs and feelings
, d. Never actually increase worker productivity
e. Emphasize time and motion studies correct answers e. Emphasize time and motion studies
Which of the following is NOT a technique Frederick Taylor used to enhance worker
productivity
a. Design the most efficient way of doing each part of a job
b. Study and time each element of the job
c. Supervise workers and managers to make sure they follow procedures and rest only when told
d. Place both workers and managers on salary to reduce friction
e. Allow managers to plan the work to be done correct answers d. Place both workers and
managers on salary to reduce friction
Paul and Bobby want to start a construction company. After being in business a few months, they
guess that the most efficient way to demolish walls is for Paul to break them up and tear them off
and for Bobby to haul away the debris. Which of the following management theorists would be
most helpful to these entrepreneurs?
a. Max Weber
b. Harrington Emerson
c. Frank Gilbreth
d. Henry Gantt
e. Frederick Taylor correct answers c. Frank Gilbreth
___________ focuses on the management of the entire firm as opposed to the jobs of individual
workers
a. Scientific management
b. The bureaucratic perspective
c. Management science
d. Administrative management
e. The contingency theory correct answers d. Administrative management
