MGMT 309 Exam 3 || All Solutions Are Accurate.
Organizing correct answers Deciding how best to group organizational activities and resources
Organization Structure correct answers The set of elements that can be used to configure an
organization
The 6 Elements of Organizing (Building Blocks) correct answers 1. Designing jobs
2. Grouping jobs
3. Establishing reporting relationships
4. Distributing authority
5. Coordinating activities
6. Differentiating among positions
Designing Jobs: Job Design correct answers Is the determination of an individual's work-related
responsibilities
Job Specialization correct answers Is the degree to which the overall task of the organization is
broken down and divided into smaller component parts
Benefits of Specialization correct answers - Workers become proficient at task
- Transfer time between tasks decreases
,- The narrow job definition allows for specialized equipment
- Training costs are relatively low
Limitations of Specialization correct answers - Worker boredom and dissatisfaction
> Can lead to higher absenteeism and lower quality of work
- Anticipated benefits do not always occur
- Managers should avoid extreme specialization
Alternatives to Specialization correct answers - Job rotation
- Job enlargement
- Job enrichment
- Job characteristics approach
- Work teams
Job Rotation correct answers Involves systematically moving employees from one job to another
- can increase flexibility and lower costs but jobs are still boring and satisfaction quickly wanes
Job Enlargement correct answers Increases the total number of tasks workers perform
,- though positive consequences happen, training costs increase, unions argue for more pay, and
work remains boring
Job Enrichment correct answers Increases both the number of tasks and the control the worker
has over the job
- needed changes not usually made for successful implementation
Work Teams correct answers Allows an entire group to design the work system it will use to
perform an interrelated set of tasks
Job Characteristics Approach correct answers An alternative to job specialization that suggests
that jobs should be diagnosed and improved along five core dimensions, taking into account both
the work system and employee preferences
- affected by growth-need strength
5 Core Dimensions of Job Characteristics Model correct answers 1. Skill variety
2. Task identity
3. Task significance
4. Autonomy
5. Feedback
Skill Variety correct answers The number of things a person does in a job
, Task Identity correct answers The extent to which the worker does a complete or identifiable
portion of the total job
Task Significance correct answers The perceived importance of the task
Autonomy correct answers The degree of control the worker has over how the work is performed
Feedback correct answers The extent to which the worker knows how well the job is being
performed
Grouping Jobs: Departmentalization correct answers The process of grouping jobs according to
some logical arrangement
- rationale is linked to size
- as growth occurs, the owner-manager can no longer oversee all workers
- new managerial positions oversee workers grouped according to some plan
- The logic in such a plan is the basis for all departmentalization
Bases for Departmentalization correct answers - Function
- Product or service
- Location
- Customers
Functional Departmentalization correct answers Groups jobs by the same or similar activities.
Organizing correct answers Deciding how best to group organizational activities and resources
Organization Structure correct answers The set of elements that can be used to configure an
organization
The 6 Elements of Organizing (Building Blocks) correct answers 1. Designing jobs
2. Grouping jobs
3. Establishing reporting relationships
4. Distributing authority
5. Coordinating activities
6. Differentiating among positions
Designing Jobs: Job Design correct answers Is the determination of an individual's work-related
responsibilities
Job Specialization correct answers Is the degree to which the overall task of the organization is
broken down and divided into smaller component parts
Benefits of Specialization correct answers - Workers become proficient at task
- Transfer time between tasks decreases
,- The narrow job definition allows for specialized equipment
- Training costs are relatively low
Limitations of Specialization correct answers - Worker boredom and dissatisfaction
> Can lead to higher absenteeism and lower quality of work
- Anticipated benefits do not always occur
- Managers should avoid extreme specialization
Alternatives to Specialization correct answers - Job rotation
- Job enlargement
- Job enrichment
- Job characteristics approach
- Work teams
Job Rotation correct answers Involves systematically moving employees from one job to another
- can increase flexibility and lower costs but jobs are still boring and satisfaction quickly wanes
Job Enlargement correct answers Increases the total number of tasks workers perform
,- though positive consequences happen, training costs increase, unions argue for more pay, and
work remains boring
Job Enrichment correct answers Increases both the number of tasks and the control the worker
has over the job
- needed changes not usually made for successful implementation
Work Teams correct answers Allows an entire group to design the work system it will use to
perform an interrelated set of tasks
Job Characteristics Approach correct answers An alternative to job specialization that suggests
that jobs should be diagnosed and improved along five core dimensions, taking into account both
the work system and employee preferences
- affected by growth-need strength
5 Core Dimensions of Job Characteristics Model correct answers 1. Skill variety
2. Task identity
3. Task significance
4. Autonomy
5. Feedback
Skill Variety correct answers The number of things a person does in a job
, Task Identity correct answers The extent to which the worker does a complete or identifiable
portion of the total job
Task Significance correct answers The perceived importance of the task
Autonomy correct answers The degree of control the worker has over how the work is performed
Feedback correct answers The extent to which the worker knows how well the job is being
performed
Grouping Jobs: Departmentalization correct answers The process of grouping jobs according to
some logical arrangement
- rationale is linked to size
- as growth occurs, the owner-manager can no longer oversee all workers
- new managerial positions oversee workers grouped according to some plan
- The logic in such a plan is the basis for all departmentalization
Bases for Departmentalization correct answers - Function
- Product or service
- Location
- Customers
Functional Departmentalization correct answers Groups jobs by the same or similar activities.
