What is an organization? correct answers A group of people working together in a structured and
coordinated fashion to achieve a set of goals
Four basic kinds of organization resources correct answers Human
Financial
Physical
Information
Human Resources correct answers managerial talent and labor
Financial Resources correct answers The capital used by the organization to finance both
ongoing and long-term operations
Physical Resources correct answers Raw materials; office and production facilities, and
equipment
Information Resources correct answers usable data needed to make effective decisions
What is management? correct answers A set of activities (planning and decision making,
organizing, leading, and controlling) directed at an organization's resources (human, financial,
physical, and information) with the aim of achieving organizational goals in an efficient and
effective manner
Efficiently correct answers using resources wisely and in a cost-effective way
Effectively correct answers Making the right decisions and successfully implementing them
,What is a manger? correct answers Someone whose primary responsibility is to carry out the
management process ( plans and makes decisions, leads, organizes, and controls: human, info,
physical, financial resources)
Planning and Decision Making correct answers Determining goals and courses of action
Organizing correct answers Coordinating activities and resources ( how things should be
grouped)
Leading correct answers Motivating and managing people( get people working together)
Controlling correct answers monitoring progress toward goal achievement and taking corrective
action when needed
Levels of Management correct answers the differentiation of managers into three basic
categories-top, middle, and first-line
Top Managers correct answers Are the small group of executives who manage the overall
organization; create the organization's goals, overall strategy, and operating policies
Middle Managers correct answers are primarily responsible for implementing the policies and
plans of top managers. They also supervise and coordinate the activities of lower level managers.
First-Line Managers correct answers Supervise and coordinate the activities of operating
employees
Areas of Management correct answers May include marketing, financial operations, Human
Resources, administrative and other areas
, Marketing Managers correct answers Sell the product and work in new-product development,
promotion, and distribution
Financial Managers correct answers Undertake accounting, cash management, and investments
Operations Managers correct answers Control production, inventory, quality and plant layout
Human Resource Management correct answers Hire and develop employees
Administrative Management correct answers Are generalists and familiar with all areas of
management (v hard)
Other Kinds of Managers correct answers Include public relations and research and development
(Anybody not yet classified I.e. sales manager, social media manager, etc)
Types of Managerial Roles correct answers Interpersonal Roles, Informational Roles, Decisional
Roles
Interpersonal Roles correct answers Figurehead, Leader, and Liaison- dealing with people.
Managers interact with people inside and outside their work units.
Informational Roles correct answers Monitor, Disseminator, and Spokesperson - managers
receive and communicate information
Decisional Roles correct answers Entrepreneur, Disturbance Handler, Resource Allocator,
negotiator-primarily in decision making
Basic Management Skills correct answers Technical, interpersonal, conceptual, diagnostic,
communication, decision-making, time-management