MGMT 309 EXAM 1 REVIEW || WITH ERRORLESS ANSWERS.
a group of people working together in a structured and coordinated fashion to achieve a set of
goals correct answers Organization
Four Basic Resources that organizations use in their environment correct answers Human
Financial
Physical
Informational
Four Basic Managerial Functions correct answers Planning and Decision Making
Organizing
Leading
Controlling
a set of activities (including planning and decision making, organizing, leading, and controlling)
directed at an organziation's resources (human, financial, physical, and information), with the
aim of achieving organizational goals in an efficient and effective manner correct answers
Management
By _______, we mean using resources wisely and in a cost-effective way correct answers
Efficient
By _____, we mean making the right decisions and successfully implementing them correct
answers Effective
someone whose primary responsibility is to carry out the management process correct answers
Manager
,setting the organization's goals and deciding how best to achieve them.
-selecting a course of action from a set of alternatives correct answers Planning and Decision
making
Determining how best to group activities and resources correct answers Organizing
Motivating members of the organization to work in the best interests of the organization
-set of processes used to get members of the organization to work together to further the interests
of the organization correct answers Leading
Monitoring and correcting ongoing activities to facilitate goal attainment correct answers
Controlling
3 Different Kinds of Managers correct answers Top
Middle
Front-Line
_________ make up the relatively small group of executives who manage the overall
organization.
- they create the organziation's goals, overall strategy, and operating policies correct answers Top
Managers
________ is probably the largest group of managers.
-responsible primarily for implementing the policies and plans developed by top mangers and for
supervising and coordinating the activities of lower-level mangers correct answers Middle
Managers
______________supervise and coordinate the activities of operating employees.
- (supervisor, coordinator, office manager)
,- oversee the day-to-day operations of their respective stores correct answers First-Line
Managers
may include marketing, financial operations, administrative, and other areas correct answers
Areas of Management
____________ work in areas related to the marketing function, getting consumers and clients to
buy the organziation's products or services
-sell the product and work in new-product development, promotion, and distribution correct
answers Marketing Managers
responsible for such activities such as accounting, cash management, investments correct
answers Financial Managers
concerned with creating and managing the systems that create an organizaton's products and
services.
-production control, inventory control, quality control plant layout, site selection correct answers
Operations Managers
Responsible for hiring and developing employees
-typically involved in planning, recruiting, and selecting employees, training and development,
designing compensation and benefit systems, formulating performance appraisal systems correct
answers Human Resource Managers
tend to be generalists; they have some basic familiarity with all functional areas of management
rather than specialized training in any one area correct answers Administrative Managers
Other kinds of managers correct answers may include public relations and research and
development
, 3 Interpersonal Roles as a Manager correct answers Figurehead - (take visitors to dinner,
attending ribbon cutting ceremonies)
Leader - (hiring, training, and motivating employees)
Liaison role (link among people, groups, or organizations)
3 Informational Roles as a Manager correct answers Monitor - (actively seek info that may be of
value)
Disseminator of info - transmitting info back to others
Spokesperson - involves the processing of info - relays info to people outside of organization
4 decisional roles of managers correct answers Entrepreneur - voluntary initiator of change
Disturbance Handler- handling such problems as strikes, copyright infringement, problems in PR
Resource Allocator - how resources are distributed
Negotiator - negotiates with other groups or organizations as a representative of the company
7 Fundamental Management Skills correct answers Technical
Interpersonal
Conceptual
Diagnostic
Communication
Decision-Making
a group of people working together in a structured and coordinated fashion to achieve a set of
goals correct answers Organization
Four Basic Resources that organizations use in their environment correct answers Human
Financial
Physical
Informational
Four Basic Managerial Functions correct answers Planning and Decision Making
Organizing
Leading
Controlling
a set of activities (including planning and decision making, organizing, leading, and controlling)
directed at an organziation's resources (human, financial, physical, and information), with the
aim of achieving organizational goals in an efficient and effective manner correct answers
Management
By _______, we mean using resources wisely and in a cost-effective way correct answers
Efficient
By _____, we mean making the right decisions and successfully implementing them correct
answers Effective
someone whose primary responsibility is to carry out the management process correct answers
Manager
,setting the organization's goals and deciding how best to achieve them.
-selecting a course of action from a set of alternatives correct answers Planning and Decision
making
Determining how best to group activities and resources correct answers Organizing
Motivating members of the organization to work in the best interests of the organization
-set of processes used to get members of the organization to work together to further the interests
of the organization correct answers Leading
Monitoring and correcting ongoing activities to facilitate goal attainment correct answers
Controlling
3 Different Kinds of Managers correct answers Top
Middle
Front-Line
_________ make up the relatively small group of executives who manage the overall
organization.
- they create the organziation's goals, overall strategy, and operating policies correct answers Top
Managers
________ is probably the largest group of managers.
-responsible primarily for implementing the policies and plans developed by top mangers and for
supervising and coordinating the activities of lower-level mangers correct answers Middle
Managers
______________supervise and coordinate the activities of operating employees.
- (supervisor, coordinator, office manager)
,- oversee the day-to-day operations of their respective stores correct answers First-Line
Managers
may include marketing, financial operations, administrative, and other areas correct answers
Areas of Management
____________ work in areas related to the marketing function, getting consumers and clients to
buy the organziation's products or services
-sell the product and work in new-product development, promotion, and distribution correct
answers Marketing Managers
responsible for such activities such as accounting, cash management, investments correct
answers Financial Managers
concerned with creating and managing the systems that create an organizaton's products and
services.
-production control, inventory control, quality control plant layout, site selection correct answers
Operations Managers
Responsible for hiring and developing employees
-typically involved in planning, recruiting, and selecting employees, training and development,
designing compensation and benefit systems, formulating performance appraisal systems correct
answers Human Resource Managers
tend to be generalists; they have some basic familiarity with all functional areas of management
rather than specialized training in any one area correct answers Administrative Managers
Other kinds of managers correct answers may include public relations and research and
development
, 3 Interpersonal Roles as a Manager correct answers Figurehead - (take visitors to dinner,
attending ribbon cutting ceremonies)
Leader - (hiring, training, and motivating employees)
Liaison role (link among people, groups, or organizations)
3 Informational Roles as a Manager correct answers Monitor - (actively seek info that may be of
value)
Disseminator of info - transmitting info back to others
Spokesperson - involves the processing of info - relays info to people outside of organization
4 decisional roles of managers correct answers Entrepreneur - voluntary initiator of change
Disturbance Handler- handling such problems as strikes, copyright infringement, problems in PR
Resource Allocator - how resources are distributed
Negotiator - negotiates with other groups or organizations as a representative of the company
7 Fundamental Management Skills correct answers Technical
Interpersonal
Conceptual
Diagnostic
Communication
Decision-Making
