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Exam (elaborations)

Postal Exam with correct detailed answers

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Postal Exam with correct detailed answers

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Postal Exam with correct detailed answers


24 hr clock (8 key indicators of clock) - Correct answers ✔
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1. all carriers back by 1800 (6PM)
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2. cancel 80% of collection mail by 2000 (8PM)
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3. process outgoing primary-sort mail by 2300 (11PM)
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4. process outgoing secondary-sort mail by 2400 (midnight)
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5. clear managed mail program MMP 2400
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-have zero MMP on hand by this time
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6. assign commercial air/FedEx outgoing mail by 0230
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7. process all dps 2nd pass mail by 0700
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8. dispatch mail on time from plants to delivery units between 0400 and 0900
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shipping services (5) - Correct answer ✔PME, PM, standard post, parcel return service,
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international mail ||




mailing services (5) - Correct answer ✔FCM, periodicals, standard mail, package services
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mail (standard post, media mail, library mail), extra services
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shipping vs. mailing services - Correct answer ✔-shipping is where post office is
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competitive w/ other companies || || ||




-mailing is where post office is market dominant and does not face other competitors
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post office partnership w/ FedEx and UPS - Correct answer ✔
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-partner w/ FedEx to save $1 billion in air transportation costs
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-improved PME and PM services || || || ||

, 2


-since 2002 ||




-------------------------------------------------

UPS- partnered w/ to provide airline transport for mostly FCM
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directives (what are they, name 3) - Correct answer ✔-postal polices/procedures designed
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to improve business
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1. manuals 2. handbooks 3. publications
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manuals used most (5) - Correct answer ✔domestic mail manual, international mail
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manual, administrative support manual , postal operations manual, employee and labor
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relations manual ||




handbooks - Correct answer ✔more detailed info about what in Postal Service manuals
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publications - Correct answer ✔not as extensive as handbooks/manuals but provide
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supplements that cannot be fully addressed by handbooks/manuals; task specific
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documents i.e. Pub 52 Hazardous Mat || || || || ||




how do policies procedures impact bottom line of post service (4 ways) - Correct answer
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✔production, revenue, legal liability, customer service || || || || ||




where to find HAZMAT regulations - Correct answer ✔DMM, IMM, Pub 52, Handbook EL-
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812



types of HAZMAT (6) - Correct answer ✔flammable, corrosive/reactive, biological, toxic,
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radioactive, other (ORM-D) || ||




ORM-D (what and examples) - Correct answer ✔-other regulated material
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, 2


-coined by DOT to describe lower level of risk during transportation -- therefore, can ship
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surface PROHIBITED int'nl
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-i.e. smoke detectors, dry ice, lithium batteriese
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declared HAZMAT (3) - Correct answer ✔declared by mailer, properly packaged, properly
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marked and accepted by post office
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undeclared HAZMAT - Correct answer ✔-parcel suspected of containing HAZMAT, not
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properly packaged, labeled, identified
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-identify w/ sounds of broken glass, stains, leakage, odor, preprinted markings on parcel
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cigarettes/smokeless tobacco nonmailable (4 exceptions, how to ship) - Correct answer || || || || || || || || || || ||




✔1. Alaska/Hawaii
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2. Business/Regulatory Purposes - verified/authorized tobacco industry business OR
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fed./state agencies for regulatory purposes
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3. Certain Individuals - lightweight, infrequent mailed by age-verified adults
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4. Consumer Testing/Public Health - sent by gov. or certain individuals for consumer
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testing

-ship: PME Hold for Pick Up, PME Adult Signature, PM Adult Signature
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anonymous mail (4) - Correct answer ✔-only stamps as postage
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-weight greater than 13 oz.
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-was not accepted by employee at counter
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-cannot be traced to sender
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DDD1 - Correct answer ✔info attached to all mail receptacle (lobby drop, SSK); explains
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anon rule and why has to go to retail counter
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