Mgmt
Principles Of Management
By Chuck Williams
12th Edition
,Table Of Content
Part I: Introduction To Management.
1. Management.
2. The History Of Management.
3. Organizational Environments And Cultures.
4. Ethics And Social Responsibility.
Part Ii: Planning.
5. Planning And Decision Making.
6. Organizational Strategy.
7. Innovation And Change.
8. Global Management.
Part Iii: Organizing.
9. Designing Adaptive Organizations.
10. Managing Teams.
11. Managing Human Resource Systems.
12. Managing Individuals And A Diverse Work Force.
Part Iv: Leading.
13. Motivation.
14. Leadership.
15. Managing Communication.
Part V: Controlling.
16. Control.
17. Managing Information.
18. Managing Service And Manufacturing Operations.
,Test Bank For
Mgmt 12th Edition By Chuck Williams
Chapter 01_Management
1. _____ Is Defined As Getting Work Done Through Others.
A. Orientation
B. Marketing
C. Management
D. Accounting
Answer: C
2. When Ruth Was Hired By Graham Services Inc. To Head Its Customer Service Operations,
She Was Told That Her Role Involved Supervising The Work Of Her Employees And Ensuring
That They Did Their Jobs Well. Ruth's Job Is Related To:
A. Marketing.
B. Recruitment.
C. Management.
D. Finance.
Answer: C
, 3. At Troysten Inc., A Construction Company, Edwin's Job Responsibilities Include Monitoring
The Work Carried Out By The Company's Site Engineers. He Is Also Responsible For Ensuring
That All The Engineers Are Provided With Ample Guidance And Supervision So That They Can
Perform All The Assigned Tasks To The Best Of Their Ability. In The Given Scenario, Edwin's
Job Is Related To _____.
A. Accounting
B. Sales
C. Management
D. Production
Answer: C
4. Relish Inc. Is A Fruit Juice Manufacturing Company. The Company Ensures That Raw
Materials Are Fully Utilized. It Also Makes Sure That Minimal Waste Is Produced. The Juice
Extracting And Packaging Units Of The Company Are Designed In Such Way That The Quality
Of Its Products Is Maintained With Minimal Costs. Relish Is Involved In Achieving _____.
A. Effectiveness
B. Efficiency
C. Autonomy
D. Power
Answer: B
5. Trent Automobiles Inc. Was Expecting A Large Shipment Of Scrap Metal A Week Earlier. As
The Shipment Did Not Arrive On Time, The Supply Manager At Trent Automobiles Was Forced
To Place Another Order For The Same Quantity Of Scrap Metal From A Local Manufacturer. As