Questions and CORRECT Answers
According to California law, when does a competent surviving spouse relinquish his or her right
to control disposition of the remains of a decedent if he or she fails to act, delegate, or be
located? - CORRECT ANSWER - 10 days after the right devolved upon him or her (H&S
7105)
How shall cremated remains that are in a dissolvable urn be scattered at sea? - CORRECT
ANSWER - from a boat only (H&S 7117)
According to the FTC Funeral Rule, when is a funeral provider required to give price
information over the telephone? - CORRECT ANSWER - When asked about the
provider's offerings or prices (CFR 16,453.2(b))
Assume you just received a license to operate a funeral establishment in California. According to
statutes, what activities shall be conducted at the establishment? - CORRECT ANSWER -
Only activities incident, convenient, or related to the preparation and arrangements of human
remains. (B&P 7616)
In order to obtain a license, what room or rooms must a funeral establishment either maintain or
legally share with another licensee? - CORRECT ANSWER - A suitable room for storage
of remains or a preparation room (B&P 7616)
When may a preneed funeral trust be irrevocable? - CORRECT ANSWER - In order for
the trustor to become eligible for public social services. (B&P 7737)
Which of the following characteristics is not legally required of a cremation container by the
Health and Safety Code, but is frequently required by crematories? - CORRECT
ANSWER - The container must be rigid (H&S 7006.5)
,Assume you have successfully passed the Funeral Director's Examination given by the State of
California. When is the soonest you may hold yourself out as a funeral director? - CORRECT
ANSWER - When you are employed by a licensed funeral establishment (B&P 7619.3)
Which of the following criteria are requirements to be a licensed funeral director? - CORRECT
ANSWER - Passing the funeral director's exam, 18 years of age, holding an AA degree
(B&P 7619, 7619.2, 7622)
When must the person to whom the permit for disposition was issued sign the document and
return copies to the appropriate registrar? - CORRECT ANSWER - within 10 days of the
date of disposition (H&S 103060)
According to the FTC Funeral Rule, when is it permissible to require consumers to buy
unwanted services in order to get the items they do want? - CORRECT ANSWER - When
by not doing so it would be excessively burdensome to provide them (CFR 16, 453.4)
California law prohibits a funeral director from charging a fee for obtaining which of the
following cash advance items? - CORRECT ANSWER - Certified Copies (B&P 7633)
If an individual has not successfully passed the Funeral Director's Exam, what qualifications
must one possess in order to consult with the family of a deceased person for the purpose of
arranging for funeral services? (B&P 7635) - CORRECT ANSWER - Received
documented training on laws pertaining to funeral directing (B&P 7635)
Under what circumstances must an employee of, or a person seeking employment with, a funeral
establishment, disclose that he or she has held a license that was issued by the Bureau which has
been suspended, revoked, or placed on probation? - CORRECT ANSWER - If suspended,
revoked, or placed on probation within the past 10 years (B&P 7636)
Which of the following person or persons have the highest priority for the purpose of authorizing
a deceased person to be removed from a plot in a cemetery? - CORRECT ANSWER - The
surviving spouse (H&S 7525)
, When is a representative of a funeral establishment required to provide a written price list to an
individual? - CORRECT ANSWER - At the beginning of discussion of prices or funeral
goods and services offered (B&P 7685)
According to Health and Safety Code, at what temperature must a body be refrigerated? -
CORRECT ANSWER - No greater than 50 deg. F (H&S 8346)
In what manner must the "Consumer Guide to Funeral and Cemetery Purchases" be displayed
and provided to consumers by a funeral establishment? - CORRECT ANSWER - By both
prominently displaying the guide and providing it for retention prior to drafting a contract for
funeral services (B&P 7685.5)
When must the "Declaration of Preneed Disclosure" be presented? - CORRECT
ANSWER - Prior to drafting any at-need contract for funeral goods or services (B&P
7685.6)
Which of the following practices is illegal? - CORRECT ANSWER - Accepting a
commission for recommending a cemetery (B&P 7701)
Assume the person with the right to control the disposition of a decedent in your care directs you
to release the body to another funeral establishment. When must you surrender custody of the
body? - CORRECT ANSWER - Promptly (B&P 7706)
Assume that after obtaining the signature of the certifier on a Certificate of Death for a decedent
in your care, you are presented with an express order by the person lawfully entitled to its
custody releasing the body to another funeral come. What must you do with the Certificate of
Death? - CORRECT ANSWER - Release the certificate to the other funeral establishment
(B&P 7706)
Paying any sum of money by a funeral director for securing business, after a death or while a
death is impending, is an example of what? - CORRECT ANSWER - An unlawful
business practice (B&P 7716)