TACO BELL SHIFT LEAD 2025/2026 QUESTIONS WITH
ANSWERS TAGGED A+
✔✔What disher do you use for pico? - ✔✔Purple Disher
✔✔What disher do you use for Guacamole? - ✔✔Maroon Disher
✔✔What disher do you use for bacon? - ✔✔Black Disher
✔✔What cup do you use for cheese? - ✔✔Blue Cup
✔✔What color is the bottle cap for Avocado Ranch? - ✔✔Green
✔✔What color is the bottle cap for Spicy Ranch? - ✔✔Blue
✔✔What color is the bottle cap for Creamy Jalapeno? - ✔✔White/Clear
✔✔What color is the bottle cap for Creamy Chipotle? - ✔✔Peach
✔✔Do we honor coupons from other franchises although we do not have a way to ring it
up? - ✔✔Yes we figure out a way to use promo free or $ discount to ring it up
✔✔Why can't MIC work the Starter and Drive-Thru Order taker positions during peak? -
✔✔Because of the impact to speed with service when they need to leave that position
to take care of a guest, make change for $100, asses touchpoints, to hard to see all of
the store, etc.
✔✔What is the best way to ask a guest for extra beef on a beefy 5-layer burrito? -
✔✔Would you like to double the beef for only $.50 cents?
✔✔Do we take competitor coupons? - ✔✔Yes we figure out how to honor it with our
product and make the customer happy
✔✔What are 5 of the many things we do to make sure each order is accurate? -
✔✔Confirms the order at order point and at window, bag each combo in a separate bag,
Starter to Stuffer to Finisher communication on any specials, cashier communication on
any specials, Wrap the items to the correct corner, Marks the specials if more than one
✔✔If an employee is 17 years old what hours can they work Monday through Friday
with minor form? - ✔✔After school a maximum of 4 hours. no later than 10pm except
Friday can be midnight
, ✔✔When can you use the backdoor? - ✔✔Only when it is daylight outside and only to
take out trash/cardboard or accept deliveries. Back door cannot be used as employee
entrance or exit
✔✔What is the safe way for the closing team to leave at the end of their shift? - ✔✔First
person goes to their car and drives to a safe place to watch the last person exit. When
the last person safely exits they both can go home. If not safe; first person calls 911
✔✔What does a "Go To" phrase start with? - ✔✔I understand _____________ I'd like to
help by ______________
✔✔What is BLAST? - ✔✔Belief in people, Listen, Apologize, Satisfy, Thanks
✔✔How many breaks and what kind of breaks for team member scheduled 10am to
5pm? - ✔✔6.5 hours on the clock - one 10 minute break and one 30 minute break
✔✔Must air dry drink nozzles and pump parts for 30 minutes before reassembling them.
True or False? - ✔✔True
✔✔When cleaning the heated cabinet what color towel and what chemical is used? -
✔✔Blue towel and peroxide multi-surface cleaner
✔✔When is the latest you can take out trash? - ✔✔One hour before lobby closes
✔✔Can you use the back door after dark? - ✔✔No
✔✔What is the Makeup Process? - ✔✔Answer the phone, fix the problem and
surprise/delight guest
✔✔When is the only time you can ask a guest for their receipt? - ✔✔When they ask for
a refund
✔✔When cleaning the walls in the kitchen what color towel is used? - ✔✔Yellow Towel
✔✔What is the weight of a taco? - ✔✔2.9
✔✔What is the weight of a bean burrito? - ✔✔6.8
✔✔What is the weight of a nacho bellgrande? - ✔✔11.3
✔✔What is the weight of a beefy 5 layer burrito? - ✔✔8.1
✔✔What is the weight of a soft taco? - ✔✔3.4
ANSWERS TAGGED A+
✔✔What disher do you use for pico? - ✔✔Purple Disher
✔✔What disher do you use for Guacamole? - ✔✔Maroon Disher
✔✔What disher do you use for bacon? - ✔✔Black Disher
✔✔What cup do you use for cheese? - ✔✔Blue Cup
✔✔What color is the bottle cap for Avocado Ranch? - ✔✔Green
✔✔What color is the bottle cap for Spicy Ranch? - ✔✔Blue
✔✔What color is the bottle cap for Creamy Jalapeno? - ✔✔White/Clear
✔✔What color is the bottle cap for Creamy Chipotle? - ✔✔Peach
✔✔Do we honor coupons from other franchises although we do not have a way to ring it
up? - ✔✔Yes we figure out a way to use promo free or $ discount to ring it up
✔✔Why can't MIC work the Starter and Drive-Thru Order taker positions during peak? -
✔✔Because of the impact to speed with service when they need to leave that position
to take care of a guest, make change for $100, asses touchpoints, to hard to see all of
the store, etc.
✔✔What is the best way to ask a guest for extra beef on a beefy 5-layer burrito? -
✔✔Would you like to double the beef for only $.50 cents?
✔✔Do we take competitor coupons? - ✔✔Yes we figure out how to honor it with our
product and make the customer happy
✔✔What are 5 of the many things we do to make sure each order is accurate? -
✔✔Confirms the order at order point and at window, bag each combo in a separate bag,
Starter to Stuffer to Finisher communication on any specials, cashier communication on
any specials, Wrap the items to the correct corner, Marks the specials if more than one
✔✔If an employee is 17 years old what hours can they work Monday through Friday
with minor form? - ✔✔After school a maximum of 4 hours. no later than 10pm except
Friday can be midnight
, ✔✔When can you use the backdoor? - ✔✔Only when it is daylight outside and only to
take out trash/cardboard or accept deliveries. Back door cannot be used as employee
entrance or exit
✔✔What is the safe way for the closing team to leave at the end of their shift? - ✔✔First
person goes to their car and drives to a safe place to watch the last person exit. When
the last person safely exits they both can go home. If not safe; first person calls 911
✔✔What does a "Go To" phrase start with? - ✔✔I understand _____________ I'd like to
help by ______________
✔✔What is BLAST? - ✔✔Belief in people, Listen, Apologize, Satisfy, Thanks
✔✔How many breaks and what kind of breaks for team member scheduled 10am to
5pm? - ✔✔6.5 hours on the clock - one 10 minute break and one 30 minute break
✔✔Must air dry drink nozzles and pump parts for 30 minutes before reassembling them.
True or False? - ✔✔True
✔✔When cleaning the heated cabinet what color towel and what chemical is used? -
✔✔Blue towel and peroxide multi-surface cleaner
✔✔When is the latest you can take out trash? - ✔✔One hour before lobby closes
✔✔Can you use the back door after dark? - ✔✔No
✔✔What is the Makeup Process? - ✔✔Answer the phone, fix the problem and
surprise/delight guest
✔✔When is the only time you can ask a guest for their receipt? - ✔✔When they ask for
a refund
✔✔When cleaning the walls in the kitchen what color towel is used? - ✔✔Yellow Towel
✔✔What is the weight of a taco? - ✔✔2.9
✔✔What is the weight of a bean burrito? - ✔✔6.8
✔✔What is the weight of a nacho bellgrande? - ✔✔11.3
✔✔What is the weight of a beefy 5 layer burrito? - ✔✔8.1
✔✔What is the weight of a soft taco? - ✔✔3.4
