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Exam (elaborations)

421 Postal Exam Questions and Complete Answers

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421 Postal Exam Questions and Complete Answers

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421 Postal Exam Questions and
Complete Answers
USPS - Answer: A business. One stop shopping for all delivery needs. Have the Monopoly to deliver
First Class Mail (FCM).



Perception - Answer: is REALITY



Need - Answer: A desire to improve or accomplish something.



HAZMAT - Answer: Does this package contain anything liquid, fragile, perishable, potentially
hazardous, perfume and lithium battery?



G.I.S.T. - Answer: Greet, Inquire, Suggest, Thank



Ready Post - Answer: Supplies we sell at Post Office Lobby



Engaging Our Customer - Answer: Greet customer

Ask the HAZMAT

Offer Express Mail

Offer Insurance and Delivery Confirmation

Offer additional products to purchase

Provide receipt



Express Mail & Priority Mail - Answer: Money making products and Premier Shipping



Express Mail - Answer: 1-2 Days Guaranteed Delivery

$100 Insurance Coverage

If it fits it ships.



Priority Mail - Answer: 2-3 Days Guaranteed Delivery

, $50 Insurance Coverage

70 lbs. max and 108 inches max combined length and girth



Parcel Select - Answer: 70 lbs. max and 130 inches max combined length and girth

Ground Delivery (Bulk)

Designed for Large and Medium Mailers



Processing Categories: - Answer: Letter

Flats

Machinable Parcel

Irregular Parcel

Outside Parcel



Letter Size - Answer: Rectangular

3 1/2 inches in height

5 inches in length

.007 inches in thickness (cubic foot)

weigh 3 1/2 ounces



FLATS - Answer: F - Flexible

U - Uniformly Thick

R - Rectangular



Machinable Parcel - Answer: Weigh minimum 6 ounces and 25 lbs. max



Irregular Parcel - Answer: Weigh less than 6 ounces

Rolls and tubes up to 26"

70 lbs. max



Outside Parcel - Answer: weigh minimum 25 lbs and 70 lbs. max

Tires, Metal and Wood Boxes

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